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Hôtel et spa Serge BLANCO

4.0 star property

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Photo gallery for Hôtel et spa Serge BLANCO

Sauna, steam room, body treatments, body scrubs, thalassotherapy
Lobby
Standard Room, Pool Access, Ocean View (Balcon / Balcony) | Minibar, in-room safe, individually decorated, desk
Reception
Indoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
125 boulevard de la mer, Hendaye, Pyrenees-Atlantiques, 64700
  • Place, Hendaye Beach
    ‪1 min walk‬
  • Place, Centre Culturel Mendi Zolan
    ‪2 min walk‬
  • Place, Plaza Gipuzkoa
    ‪20 min walk‬
  • Airport, San Sebastian (EAS)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Pool Access, Ocean View (Balcon / Balcony)

Standard Room, Pool Access, Ocean View (Balcon / Balcony) | Minibar, in-room safe, individually decorated, desk

Standard Room, Pool Access, Ocean View (Balcon / Balcony)

9.4 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Pool Access, Courtyard View (Balcon / Balcony)

Bathroom sink

Standard Room, Pool Access, Courtyard View (Balcon / Balcony)

7.8 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony

Minibar, in-room safe, individually decorated, desk

Junior Suite, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Hendaye

Hôtel et spa Serge BLANCO places you next to Hendaye Beach and within a 10-minute stroll of other popular attractions like Bay of Biscay. This 90-room, 4-star hotel has a marina, a full-service spa, and a restaurant.

What's nearby

  • Hendaye Beach - 1 min walk - 0.1 miles
  • Centre Culturel Mendi Zolan - 2 min walk - 0.1 miles
  • Calle San Pedro - 17 min walk - 1.0 mile
  • Plaza Gipuzkoa - 20 min walk - 1.2 miles
  • Plage des Deux Jumeaux - 5 min drive - 1.7 miles

Getting around

  • Les Deux Jumeaux Station - 5 min drive
  • San Sebastian (EAS) - 22 min drive

Restaurants

  • ‪Puntako Taberna - ‬1 min walk
  • ‪Xaia Kafetegia - ‬19 min walk
  • ‪Restaurant Olivier - ‬2 min walk
  • ‪Parc à Huîtres - ‬9 min walk
  • ‪Rafael Taberna - ‬18 min walk

About this property

Hôtel et spa Serge BLANCO

Guests of Hôtel et spa Serge BLANCO have access to a marina, a full-service spa, and a gym. If you drive, self parking is EUR 29 per night, and there's also a train station shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Balconies, minibars, and espresso makers are also standard.
A marina and a health club are featured at the hotel. A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)
  • Covered self parking on site (EUR 29 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Bidassoa

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Marina
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • 5 accessible parking spaces
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 9 2026 to March 31 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 32.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 32.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Blanco Serge Thalasso
Blanco Thalasso
Serge Blanco Thalasso
Serge Blanco Thalasso Hendaye
Serge Blanco Thalasso Hotel
Serge Blanco Thalasso Hotel Hendaye
Thalasso Blanco
Thalasso Serge Blanco
Serge Blanco Thalasso Spa
Et Spa Serge Blanco Hendaye
Hôtel et spa Serge BLANCO Hotel
Hôtel et spa Serge BLANCO Hendaye
Hôtel et spa Serge BLANCO Hotel Hendaye

Frequently asked questions

Is a free cancellation option available at Hôtel et spa Serge BLANCO?

Hôtel et spa Serge BLANCO offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see near Hôtel et spa Serge BLANCO?

This hotel in Hendaye is within a 10-minute walk of Bay of Biscay and Hendaye Beach. You'll also find Wowpark and Ibardin Aventures within a short drive.

Will I be able to park at Hôtel et spa Serge BLANCO?

Yes, covered parking is offered for EUR 29 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Hôtel et spa Serge BLANCO?

There is a full-service spa available for guests to enjoy and services include reflexology and body treatments.

Does Hôtel et spa Serge BLANCO feature a casino at the property?

No, Hôtel et spa Serge BLANCO doesn't have a casino.

Will I find an indoor pool at Hôtel et spa Serge BLANCO?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from June until September.

Is Hôtel et spa Serge BLANCO a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a restaurant, a bar/lounge, and a full-service spa.

Does Hôtel et spa Serge BLANCO have a hot tub?

No, but this hotel does have a steam room.

Does Hôtel et spa Serge BLANCO feature a restaurant that includes a breakfast menu?

Yes, Hôtel et spa Serge BLANCO serves buffet breakfast for a surcharge each morning at Le Bidassoa.

Will Hôtel et spa Serge BLANCO allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hôtel et spa Serge BLANCO for a fee of EUR 18 per pet, per night.

Does Hôtel et spa Serge BLANCO have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hôtel et spa Serge BLANCO?

The closest major airport to Hôtel et spa Serge BLANCO is San Sebastian (EAS), which is 4.8 mi away (22 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 20.5 mi away (44-minute drive).

Can I book a room with a balcony at Hôtel et spa Serge BLANCO?

Yes, every guestroom at Hôtel et spa Serge BLANCO comes with a balcony and some offer ocean and courtyard views.

Hôtel et spa Serge BLANCO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 96 out of 241 reviews
Rating 8 - Good. 93 out of 241 reviews
Rating 6 - Okay. 38 out of 241 reviews
Rating 4 - Poor. 13 out of 241 reviews
Rating 2 - Terrible. 1 out of 241 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great breakfast
Stayed 1 night in Jun 2024
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The pool is great
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anuruddha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful view, friendly staff. Nice hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Iñigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was next to the sea, the staff were very helpful. So I highly recommend it
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent sejour
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome view from balcony

Excelent Service. We arrived somewhat late but they opened their bar for a night cap. The breakfast buffet was variedad and plentifuk. Windows were Double / tripled paned. Very quiet.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement top.personnel top.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Very poor

Great location but very average hotel. Over priced. View of pipes - unsightly and unpleasant. Definitely not 4 star. Room air con not working. Very uncomfortable sleep. Won’t be back.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

anne marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Depuis plusieurs années nous apprécions beaucoup la localisation sur la plage, la vue du balcon ( deuxième étage) , la belle piscine d’eau de mer , le solarium, et la chambre confortable
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Cher pour une qualité pas toujours au rendez-vous

Personnel dans l'ensemble très serviable, chambre spacieuse et agréable, présence du spa et de la piscine, proximité de la plage. Malheureusement, l'état de certains éléments ne correspond pas au niveau de standing et prix affiché : couloirs sentant mauvais, équipements abîmés, propreté des douches/sanitaires da spa.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Paule

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pas à la hauteur des étoiles attribuées

Extrêmement déçue par la chambre… sol en mauvais état. Visiblement hôtel vieillissant qui aurait grand besoin d’un renouveau pur prétendre au standing affiché et au prix pratiqué. Cartes pour accéder à la chambre toutes les deux désactivées le deuxième soir donc nous avons dû faire appel au concierge de nuit pour pouvoir espérer rentrer nous reposer. Petit déjeuner pas à la hauteur des 20€ demandés… premier matin : grille pain disjoncté donc pas de possibilité d’avoir du pain grillé. Les œufs soit disant brouillés ne sont qu’un mélange liquide sans aucun doute fait avec de la poudre. Nous ne reviendrons certainement pas dans cet hôtel lors d’un prochain séjour à Hendaye.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel découvert par hasard et très bonne découverte repas très bon
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Déçue par la gestion d'une erreur de facturation

J’ai séjourné au Relais Thalasso Hendaye début mai 2025. Malheureusement, mon expérience a été entachée par une erreur de facturation importante : la chambre a été facturée deux fois, une première fois via hôtel.com (prépayée), puis à nouveau à la réception lors du départ. Malgré mes nombreuses relances (appels, e-mails, justificatifs, RIB…), il m’a fallu plus de deux semaines pour obtenir un remboursement partiel seulement — sans explication sur le montant manquant et sans excuses de la part de l’établissement. J’ai dû relancer plusieurs fois pour obtenir une simple confirmation de traitement. Le responsable réception m’a informée que la comptabilité ne communiquait pas directement avec les clients, ce qui complique encore plus le suivi. Je déplore un vrai manque de réactivité, de transparence et de considération pour le client. Une erreur peut arriver, mais c’est la façon dont elle est gérée qui reflète le sérieux d’un établissement. À ce jour, je reste dans l’attente du remboursement complet. Espérant que cet avis incitera l’établissement à mieux prendre en charge les litiges de ce type. Sophie R.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Sandrine

Disliked: Cleanliness, staff & service, property conditions & facilities

Déçu

Chambre défraîchie pour un 4 étoiles…. Décevant lorsque vous allez dans un ets de cette notoriété.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre bien située
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Vanessa

Liked: Cleanliness
Disliked: Room comfort

Bruyant et inconfortable

Pour ce prix, on s'attend a une prestation un peu plus a la hauteur, la literie est tres usagée, le matelas est taché, inconfortable par les creux d'usure, nous sommes repartis avec un mal de dos... C'est tres bruyant, le menage commence a 9h et se termine a 15h30...et comme cest tres mal insonorisé, nous entendions meme nos voisins du dessus faire leurs besoins...bref...pour un sejour de detente au calme, ça nest pas le bon endroit... De plus, le personnel de l'accueil n'est pas des plus accueillant.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement, situé juste en face de la grande plage. Soins réalisés par un personnel attentionné et sympathique (Spa et Hydrothérapie). Excellent restaurant dont les propositions sont originales, savoureuses et superbement présentées. On souhaiterait juste un VRAI grand lit (au lieu de 2 lits de 90 CM accolés, avec un matelas trop mou). Très calme en basse saison, ce qui a été apprécié.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Court séjour

Court séjour agréable mais hôtel et surtout thalassothérapie qui mériterait un gros rafraîchissement
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super emplacement

Vue imprenable sur la magnifique plage d’Hendaye. Ou vue sur l’Espagne. Au choix. Les 2 sont top
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dernière fois

Déçu du séjour alors que c’est la 4 eme fois que nous venons dans cette hôtel qui pour moi ne mérite pas 4 étoiles une chambre vue sur mer qui n’en est pas une ( vue sur le spa et la chaufferie… ) salle de bain médiocre Et service à la réception qui s’en fou … au prix exorbitant des chambres Serge blanco il ne reste que le nom !
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We entre pote

Fabuleux WE excellent entre pote la thalasso étais un plus
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Corinne

Liked: Room comfort
Disliked: Property conditions & facilities

Un peu déçu

Bon séjour. Mais hôtel dans un état de propreté dans les parties communes qui laisse à desirer ( moquette tres sale et tachée). Le service au bar qui n'est pas assuré tous les soirs de la même façon ( un soir il n'y avait personne pour préparer les cocktails qui etaient à la carte) Nous avions demandé une chambre avec deux lits et nous avons eu un grand lit. La vue depuis le balcon qui donnait sur la "cour interieure" donnait sur tous les tuyaux du système de chaufferie de la thalassothérapie.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Estelle

Disliked: Staff & service, amenities, property conditions & facilities
Vue chambre 101 à 160 e sur la chaufferie du spa juste après le balcon. Inadmissible pour 1 4*. Responsable réception très mal aimable. Un déception immense piyr la
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Mathieu

Disliked: Cleanliness, property conditions & facilities

Les 4 étoiles n’y sont plus

Lumières dans le couloir qui clignotent en permanence, peignoir déchiré, 2 lits simple collés pour faire un lit double, sèche serviette rouillé.. Bref l’hôtel semble l’impression d’être à l’abandon
Stayed 2 nights in Aug 2024

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