Skip to main content
Beginning of main content

Recent guest reviews

employees courteous prompt to service excellent housekeeping

Cleanliness is my priority. The hotel is exceptionally clean. Wonderful staff. We had a fabulous experience in the hotel. Also there is a pharmacy and a few shops and plenty of food options right at the bottom of the building and on the block.

Hotel lobby isn’t just for the hotel. There is a hallway where everyone has access to, no just hotel guests .

the staff is very friendly and the hotel well located. Good breakfast

The hotel smelled of cheap cleaning agents especially in the elevators and hallways.

Make sure that you put everything in your safe box since someone can stole something from you . NOT A SAFE HOTEL !I'm still Waiting for a response after 3 weeks ..

This hotel was amazing from great customer service when you walk in to clean rooms and amazing views! Highly recommend it!

I've stayed at this hotel 3+ times, my dad lives in Barranquilla and every time I go visit him I like to stay here. It's in close proximity to the shopping center and many good restaurants. It's in a good neighborhood. The reason I am not giving it 5 stars is because when I had made the reservation I booked the room for only 1 person. My sister decided last minute to join me on the trip. I went online to see if the rate changed if I added another person and it didn't so I didn't change my reservation. When I checked in I told them I had an extra person and the front desk lady very rudely told me that I would have to pay an extra $30 a night for the room, she said that they charge per person not per room. I spent a good 20 minutes going back and forth with her saying that a King room fits 2 people and that I didn't think I should be charged that insane amount. Since I had prepaid the room she couldn't refuse to check me in. Once checked in my mom got on the phone with the hotel and the manager apologized to me. They also didn't charge me for an extra bed or for my sister's breakfasts. Breakfast is included in the reservation but since I didn't book it for 2 people I was expecting to be charged. The breakfast is delicious with many options that change everyday. Despite this situation I will most likely stay here the next time I come to Barranquilla. .

I recomended to anyone going to Barranquilla This Hotel is very clean and quiet Food is Great! Good price

Perfect place to stay. Location is very convenient. Best of all was customer service.

we were very happy to stay at the Sonesta Hotel In Barranquilla, tthe only thing that we dint likecwas the air conditoner, I was very noisy and dind cooled very well. The other things were perfect.

I had the pleasure of spending 4 nights in the Hotel Sonesta in Barranquilla. It was my first trip to Colombia and the hotel's staff made me feel at home. Very courteous and very professional. The main desk also spoke English. Room cleanliness A+ I will stay here when I travel back to Barranquilla.

Wonderful stay, delicious food and a perfect view of the city from the top floor, a perfect hotel to stay on any occasion.

Calle 106 50-11, Atlantico Barranquilla Atlantico

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Riomar, Sonesta Hotel Barranquilla is within a 15-minute drive of popular attractions such as La Paz Square and Americano Mall. This 126-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Barranquilla and also close to Barranquilla Zoo.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM. In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a cocktail bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

Sonesta Hotel Barranquilla's 126 rooms are air-conditioned and provide minibars, coffee makers, and safes. Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At Sonesta Hotel Barranquilla, guests enjoy an outdoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 45000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Twin Room

1 Twin Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Sonesta Hotel Barranquilla

Everyone (8) Couples (1) Family (4) Other (1)
4
Everyone

By on Sep 14, 2019

Review comment responded on Oct 2, 2019

Estimado Huésped. Muchas gracias por brindarnos la oportunidad de ser parte de su experiencia en la ciudad de Barranquilla. Con gusto estaremos dispuestos a seguir ofreciéndole un Buen servicio.

4
Everyone

employees courteous prompt to service excellent housekeeping

By on Feb 14, 2019

Review comment responded on Feb 16, 2019

We are thankful for your comments about our service. Hope to have you back soon to Sonesta Hotel Barranquilla. Sincerely,

5
Everyone

Cleanliness is my priority. The hotel is exceptionally clean. Wonderful staff. We had a fabulous experience in the hotel. Also there is a pharmacy and a few shops and plenty of food options right at the bottom of the building and on the block.

By on Sep 9, 2018

Review comment responded on Sep 18, 2018

Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to let us know your experience. Regards, William R. Escobar O. General Manager

4
Everyone

Hotel lobby isn’t just for the hotel. There is a hallway where everyone has access to, no just hotel guests .

By on Jul 3, 2018

Review comment responded on Jul 9, 2018

Thank your time used to let us know your experience in the hotel. We really hope to have a new opportunity and go beyond your expectations. Best regards, William R. Escobar O. General Manager

4

nice and convenient hotel

Everyone

the staff is very friendly and the hotel well located. Good breakfast

By , from Miami FL on Sep 5, 2017

Review comment responded on Sep 11, 2017

Thank you very mucho for your comments. They are really important to improve our service. Regards, William Escobar Osorio General Manager

2
Everyone

The hotel smelled of cheap cleaning agents especially in the elevators and hallways.

By on Jun 4, 2017

Review comment responded on Jul 4, 2017

On behalf of all the staff at the Sonesta Hotel Barranquilla receive a warm greeting. Your comments are of great importance to the ongoing improvement of our service, which is why I want to thank you for taking the time to evaluate your stay at our hotel. Best Regards, Manuel Riveros Beeck General Manager

1

someone stole my watch in our hotel room.

Everyone

Make sure that you put everything in your safe box since someone can stole something from you . NOT A SAFE HOTEL !I'm still Waiting for a response after 3 weeks ..

By on Jan 25, 2017

Review comment responded on Jan 3, 2018

In spite of not finding any type of responsibility on the part of our employees, our establishment has made the payment of its membership and thus preserve the good name for which we have worked.

5

great hotel with an awesome view!

Everyone

This hotel was amazing from great customer service when you walk in to clean rooms and amazing views! Highly recommend it!

By on Jul 14, 2016

Review comment responded on Feb 18, 2020

We are proud to have surpassed all expectations and have made your stay a memorable whole experience.

4

i've been a loyal customer to this hotel

Family

I've stayed at this hotel 3+ times, my dad lives in Barranquilla and every time I go visit him I like to stay here. It's in close proximity to the shopping center and many good restaurants. It's in a good neighborhood. The reason I am not giving it 5 stars is because when I had made the reservation I booked the room for only 1 person. My sister decided last minute to join me on the trip. I went online to see if the rate changed if I added another person and it didn't so I didn't change my reservation. When I checked in I told them I had an extra person and the front desk lady very rudely told me that I would have to pay an extra $30 a night for the room, she said that they charge per person not per room. I spent a good 20 minutes going back and forth with her saying that a King room fits 2 people and that I didn't think I should be charged that insane amount. Since I had prepaid the room she couldn't refuse to check me in. Once checked in my mom got on the phone with the hotel and the manager apologized to me. They also didn't charge me for an extra bed or for my sister's breakfasts. Breakfast is included in the reservation but since I didn't book it for 2 people I was expecting to be charged. The breakfast is delicious with many options that change everyday. Despite this situation I will most likely stay here the next time I come to Barranquilla. .

By on Nov 24, 2014

4

great hotel friendly staff

Couples

I recomended to anyone going to Barranquilla This Hotel is very clean and quiet Food is Great! Good price

By on Jun 10, 2014

url importing https://www.orbitz.com/Barranquilla-Hotels-Sonesta-Hotel-Barranquilla.h2179360-p2.Hotel-Reviews