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Portofino Hotel & Restaurante

Property class: 3

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Photo gallery for Portofino Hotel & Restaurante

A swimming pool with clear blue water, surrounded by palm trees and a thatched-roof structure.
A thatched-roof structure with a wooden railing, palm trees, and a view of the ocean.
A coastal view with calm waves and distant islands.
A spacious lobby with a high ceiling, a reception desk, and a seating area with a sofa and chairs.
A resort with a thatched-roof structure, a pool area, and a well-maintained lawn.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera a Playa Blanca Lote 29D, Barra de Potosi, GRO, 40880
  • Place, Blanca Beach
    ‪5 min walk‬
  • Place, Potosi Refuge
    ‪3 min drive‬
  • Place, La Ropa Beach
    ‪48 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room, Patio, Garden View

A bedroom with a bed, a ceiling fan, a TV, and a balcony with a view of palm trees and a thatched roof structure.

Standard Single Room, Patio, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Patio, Garden View

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a table and chairs.

Standard Double Room, Patio, Garden View

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Patio, Ocean View

A hotel room with a balcony, a bed, and a seating area with chairs and a table.

Standard Single Room, Patio, Ocean View

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, Patio, Ocean View

A bedroom with a large bed, a ceiling fan, and a sliding glass door leading to a pool area with outdoor seating.

Superior Single Room, Patio, Ocean View

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Barra de Potosi

Within a short walk of Blanca Beach, Portofino Hotel & Restaurante is within a mile (2 km) of Potosi Refuge. This 25-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Blanca Beach - 5 min walk - 0.3 miles
  • Potosi Refuge - 3 min drive - 0.8 miles
  • Zihuatanejo Bay - 44 min drive - 15.2 miles
  • La Madera Beach - 44 min drive - 15.2 miles
  • La Ropa Beach - 48 min drive - 16.1 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 12 min drive

Restaurants

  • ‪Rocko Cafe - ‬8 min drive
  • ‪Taqueria 3 Hermanos - ‬12 min drive
  • ‪Aviators Corner The Bar - ‬8 min drive
  • ‪Restaurante Punta Diamante - ‬5 min drive
  • ‪Restaurante Doña Celia - ‬12 min drive

About this property

Portofino Hotel & Restaurante

Guests of Portofino Hotel & Restaurante enjoy features like 2 outdoor pools, free WiFi in public areas, and spa services. A stay here includes free parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has a garden.
Guests can expect free WiFi and 30-inch Smart TVs with digital channels. Patios, coffee makers, and hair dryers are also standard.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Sep 29 - Sep 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 150 to 350 for adults and MXN 100 to 150 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 300 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 150 to 350 for adults, and MXN 100 to 150 for children
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do within easy reach of Portofino Hotel & Restaurante?

This hotel is located in Barra de Potosi, a short 6-minute walk from Blanca Beach and also 17 minutes on foot from Potosi Refuge. You'll also find Larga Beach and Riscal Beach nearby.

How much does it cost to stay at Portofino Hotel & Restaurante?

As of Sep 21, 2026, prices found for a 1-night stay for 2 adults at Portofino Hotel & Restaurante on Sep 23, 2026 start from $220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a spa located at Portofino Hotel & Restaurante?

Spa services at the hotel include massages.

Does Portofino Hotel & Restaurante have a casino on the premises?

No, Portofino Hotel & Restaurante doesn't have a casino.

Will I find an indoor pool at Portofino Hotel & Restaurante?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Does Portofino Hotel & Restaurante have a restaurant with a breakfast menu?

Yes, Portofino Hotel & Restaurante serves a full breakfast each morning for a surcharge from its restaurant.

Will Portofino Hotel & Restaurante allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Portofino Hotel & Restaurante for a fee of MXN 300 per pet, per night. The property also provides food and water bowls.

Where is the closest airport to Portofino Hotel & Restaurante?

The closest major airport to Portofino Hotel & Restaurante is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 5 mi away (12 minutes by car).

Portofino Hotel & Restaurante Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 18 reviews
Rating 8 - Good. 0 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night but will be coming back. Quiet, super clean and great service.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Veronica Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent I supposed choice to be there because we pay at the property but they take the all amount at 9:00am I didn't know untill after the arrival cause during the travel I haven't Wi-Fi. It's better yes, cause you don't have to do nothing just received the key and room. They have to remark this transaction like other hotel that need a deposit to make a reservation.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Judith

Disliked: Cleanliness, staff & service, amenities
I was in the bed and there was a cockroach run in to my arm. I requested change of bedroom but I never received a sorry from the hotel. Also I feel is too expensive for what it offers.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent seven full nights at Portofino and it was truly serene. Three things stood out: 1) The staff. Our servers E and A were truly amazing. Sometimes there was a language barrier, but it was more entertaining than a negative. As a US resident visiting a foreign country I don't expect our hosts to automatically speak english and it was actually more authentic to wade through some back and forth. And it wasn't a distraction at all we enjoyed the conversation. They were always checking on us. 2) The view. We saw seven sunsets, all equally brilliant, and all different but the same at the same time. It became the highlight of every day. 3) If you want relaxation, this is it. You move on your own time. If you want to visit local areas, there is a convenient bus that rolls through and can take you to the airport or towards Barra de Potosi. Taxis and rental cars work as well and you can park there for free. And there is absolutely nothing wrong with sitting by the pool or exploring the beach all day long. We would go back 100%.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación amplia y personal muy amable. El único detalle es la alberca la cual no tiene control de temperatura (puede estar demasiado caliente). Un lugar excelente para mascotas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shay Miguel Hashash

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena experiencia en general: habitaciones cómodas, buena ubicación y personal atento. Solo tomar en cuenta que es un hotel pet friendly, lo cual puede no ser ideal para todos los huéspedes, especialmente quienes prefieren espacios sin mascotas.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo, pero no recomiendo hospedarse aquí. Fuimos 4 personas. Ya que cubrimos el pago, nos informan que no podemos escuchar música, no se puede fumar y no puedes tomar o ingerir alimentos , ni bebidas que no se hayas comprado o en el mismo hotel; tampoco puedes mover o acercar una mesita o acomodar un camastro para estar cómodo o juntar a toda tu familia en una misma zona. Considero que todas estas restricciones deben estar señaladas en la página o deben ser señaladas antes del pago. Somos una familia que viaja mucho y sabemos respetar las reglas de cualquier hotel, solo que en este lugar no es cómodo o ligeramente flexible en las restricciones. Optamos por no disfrutar las instalaciones del hotel y al medio día nos salíamos a comer y disfrutar en otros lugares, solo llegábamos en la noche a dormir y lo peor, para la única noche que nos quedamos, no realizaron el aseo de la habitación, por lo tanto no había servicio de toallas, papel de baño y no podías llegar a disfrutar tu cama.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
3ra vez en este bonito lugar, super recomendado
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MARY CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
La verdad un trato excelente, recomendado al 100 % el lugar muy tranquilo, bonito, limpio, las camas cómodas, habitaciones muy agradables, se aceptan animales de verdad muy agradable el lugar.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mónico Aureliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Veronica Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Omar

Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

frank

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gabriel

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ruben

Stayed 1 night in Sep 2025

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