The Level At Melia Barcelona Sky5.0 out of 5.0
Recent guest reviews
This was our third visit to this property and was the best. First time level lounge was good but rooms were very dated. Second time room was all refurbished but level lounge under construction. This time everything was all done and brand new. We would recommend to any of our friends. Highly recommended.
We've just returned from 5 nights at the Level while we attended Primavera Sound. We've stayed at the Melos Sky before and decided this time to try The Level; an excellent decision. This is a lovely hotel and the added extras you get as a Level guest are well worth it. We arrived and were directed straight to The Level check in on the 25th floor and given a glass of Cava as we checked in; a very promising start. Our room was on 28th floor with a great view of the city. Other reviewers have commented on the design of the rooms; it is relatively hard to have privacy in the bathroom area but we coped. The pool area of the hotel is lovely and the spa- free to Level guests- is also nice. Breakfast served on floor 24 with amazing views over the sea from the terrace is wonderful- great food, choice and service. The Level lounge has drinks and snacks available all day and the main restaurant has an area reserved for Level guests in the evening which was also lovely. Highly recommended.
Our room and view were nice, A good size for all our belongings.THE PLUS: Staff was excellent and very friendly, personal and helpful for bookings, recommendations. The upstairs and downstairs "happy hours" were a very nice plus. The PROBLEM was with housekeeping Only the lst 1-2 days were adequate. After that ...for days 3-7 Poor ..even with intervention Dirty items left in room , even a soiled pillowcase left on the floor. Mirrors and sink area unattended. There was a lot of noise early in morning in hallways that was loud from staff/housekeeping ? Complaints were made twice..to no avail. Extremely dissapointed. When on last day discussed with "manager " on Floor 25. We were offered a "drink" and an apology ...totally unacceptable from 5-Star Service. Nothing else was offered or even check upon for our satisfaction. VERY DISSAPOINTED
We stayed here as a family. Being in The Level you have a dedicated 5 star check in on 25th floor. Champagne is served while you check in and the staff are wonderful. We had a junior suite on the 23rd floor which was amazing. Views over Barcelona are stunning. Breakfast is served on 24th floor whilst looking out to sea and the uninterrupted views of the city. Would book again.
Rooms are pretty and fully automated. Housekeeping was much better some days than others (one day, they did not even remove used glasses from the night before). The bathroom has poor lighting, specially if you want to do make up. The breakfast is absolutely amazing and the dining room has a great view. However, the service from The Level and the Guest Services team was awful. We had an issue with the room temperature (unbearably high), we called The Level, they said they were sending someone, but nobody came, we called again an hour later, they sent someone who did not fix the problem. We called again, they said it could not be fixed and it was our problem if we could not sleep. We called again, pretty angry, then someone came from the downstairs reception with a technician and they were able to find a solution that was acceptable for us. On our last day, we tried to have a drink in the lounge, but there was no ice, we were told to wait, and after waiting for 20 minutes we just left and had a drink elsewhere. No apology was even offered. We got an email from Guest Services apologizing after we had left (honestly, not much help for us at that point and no compensation was offered at all, so it felt pointless). I answered the email explaining in further detail what had happened and my comments were ignored.
Everything was great about this hotel from friendly staff to spacious modern rooms( we had a family suite)to free snacks for the level members to delicious scrumptious breakfast with views of the city .I would definitely reccommend this place . Breakfast was amazing and we could order omelettes of our choice .staff was very friendly and helpful too . The only negative thing if I have to pin point is it is a little far from downtown but because cabs are readily available so that wasn't a big deal for us ...it is close to the beach though
We stayed here for 3 nights beginning of May it's a fantastic hotel the best one we have stayed in in Barcelona absolutely cannot fault it , close to metro and tram stop and a short walk to the sea front ,we will defiantly stay here again .
Very comfortable hotel, friendly and helpful staff. Don't miss the spa services and all facilities of The Level (delicious exclusive breakfast, Lowe amenities, etc) Try to book a sea view room! It's really nice!
This hotel is lovely, but it's the staff that really made our stay outstanding - they were all helpful, efficient, friendly and professional. We arrived at the hotel quite early after leaving a cruise, the reception and housekeeping staff went the extra mile to get a room ready for us in less than hour. We upgraded to an executive suite and it was fabulous (luxury after spending the previous week in ships cabin). The breakfast room on the 24th floor has beautiful views and is a great way to start the day.
We enjoyed the excellent and very friendly service, the wonderful view from our room. Ideal location for a family trip to Barcelona as it is close to sea side and easily accessible by public transportation.
- Close to Mar Bella Beach
- Free WiFi in rooms and public areas
- Onsite dining
Located in Poblenou within a mile (2 km) of Mar Bella Beach, The Level At Melia Barcelona Sky is within 2 miles (3 km) of other popular sights such as Sagrada Familia. This 5-star hotel has 99 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's also close to Palau de la Musica Catalana and Casa Batllo.
Enjoy dining at one of 2 onsite restaurants including Dos Cielos, which specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is available for a fee.
The 99 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and espresso makers. Guests can expect free WiFi and 32-inch LED TVs with digital channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, laptop-compatible safes, and ironing boards are also standard.
The Level At Melia Barcelona Sky features a full-service spa, an outdoor pool, and a 24-hour health club. If you drive, self parking is EUR 27.5 per night, or you can take advantage of the airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and 14 meeting rooms.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 616 reviews