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Mandarin Oriental, Barcelona

5.0 out of 5.0

Recent guest reviews

Excellent and helpful reception, concierge and bar. Great restaurant with excellent service food and wine. Great location ....for walking and travelling around city. Numerous excellent bars and restaurants close by.

Free upgrade suite Late check out (7:00 pm) Excellent service Excellent location Complementary food and beverages Clean rooms and bathrooms يوفرون لك سجادة صلاة ومصحف والحمامات فيها ( دش الماء ) لقضاء الحاجة

Every aspect of this hotel is mediocre. The lobby is shabby,the hallways with the glass partitions look like a prison. Nothing about this hotel smacks of luxury except for the price. My room was very small and narrow decorated in IKEA style furniture that was chipped. The bathroom was dark and dreary with nary a light, no soap holder. Instead they had a Parsons table for soap etc. Not a single electric outlet could hold a converter. and the icing on the cake no pun intended was the fact that there were 4 cookies uncovered left in my room on day one and remained there for 4 days. Highly unsanitary i will say. To sum this up i will say that any reviewers who gave this 5 Star have never stayed in a 5 Star hotel or have very low standards.

It was a girls birthday trip for three lifelong friends. Barcelona is the chosen city. Dreams of shopping, art and pure luxury dancing in our minds. What an awakening upon checking into our hotel. Our rooms were not ready and we were offered breakfast. Of course, there was a 40 Euro charge, which included no bananas, no chef station, powdered eggs and awful coffee/expresso/cappuccino. When we were finally ushered into our deluxe, garden room at a questionable rate of over 500Euro per night, it was neither garden view nor deluxe. But rather, dirty, dark and as far away from 5 star as you can get. To be specific, the area rug was dirty, mold crept around the bottom of the shower and lighting was minimal. The windows had an interesting bar effect, which I quickly realized was protection from intruders from the tenement housing backing up to the hotel. Public hallways were dirty, especially the carpets. The Blanc restaurant was closed for renovations. The lobby was uninviting and uncomfortable. The concierge was constantly on the phone and had absolutely no knowledge of Barcelona. There were no brochures, Time Out or anything in the hotel or room enticing us to see Barcelona. The bar area was unremarkable and the bartender did not know how to make Sangria! Oh but I forgot, “Barcelona is not Spain!” as was told to us over and over again by hotel employees. To make matters worse, a child was running loudly around the bar and knocking into our chairs at midnight while his parents sat by and did nothing. We questioned the staff and they said there was nothing they could do! Our conclusion was that CHILD SERVICES does not exist in Barcelona! The doormen posted in front of the hotel reverted to their cell phones when we asked for directions to El National, a half block from the hotel. A hotel of this caliber was staffed with “children” who did not make it through “hotel 101.” I would NOT RECOMMEND this hotel to anyone. Our disappointment in every aspect of this hotel was overwhelming.

Three of us decided to stay at the Mandarin Oriental in Barcelona to celebrate a special birthday. The hotel was very pricey and fell below our expectations. The rooms at roughly 500 a night were sub-par and badly in need of renovation. They faced what looked like tenements with clothes hanging from clotheslines. There was no literature in the room for tourists as to what high spots of Barcelona to take in. Some of the staff seemed inexperienced as if they had just been hired. The bar which was quite nice had children running around as late as 11:30 in the evening. When we arrived at the hotel we expected what is typical of the chain but our stay at the hotel was very disappointing. Certainly did not justify the highly priced poor accommodations

We are in love with this hotel located right on the luxury shopping street Passeig de Gracia. We even bought the signature Mandarin scent for our home. Its available in the Spa. They have rooms both with the courtyard and street view. The rooms facing the garden have a bigger terrace. if you are a couple try their bath treatments. The ''romantic'' comes with roses petal for the bathtub, a bottle of cava and some chocolate. Also the pillow selection is really great, you can request even a pregnancy pill to support your belly. Moreover, we quite often actually visit the spa for massages.

In the past I have been frequently criticized on this site for my reviews being too critical. It is always with an eye for detail that I review hotels. Some hotels you wonder why the bother, others remind you why it is worth paying the extra. The Mandarin Oriental in Barcelona reminds me of the Hong Kong property. By that I mean the proper one, not the bling one in the Landmark. You can't find a single fault or flaw in food, rooms,service, or location. Nothing else to add. Congratulations to the team running the hotel, and whatever you pay the team on concierge you should double it.

We stayed 3 days in a Mandarin room and the service was exemplary... We really much enjoy the stay, from the extreme confort in the room to the delicious breakfast with a selection of Spanish specialities. A big thank you to André, Miriam, Luis and the concierge team : David, Sebastian, Manuel who were very helpful and knowledgable. Hopefully we will be back soon !

This hotel was excellent. The staff was fabulous and very attentive to our needs. We especially enjoyed the rooftop bar and the food was excellent.The location of the hotel is close to all the attractions. We felt very safe walking around.

This review is really simple and basic: If you want the absolute, very best hotel in Barcelona, and you don’t need to think about your bank account balance, then Mandarin Oriental is for you:) Forget about one letter hotels by the beach, Mandarin Oriental Barcelona is simply the best hotel in the whole of Spain. I have enjoyed pleasant nights at fine hotels, but this one is in a league of its own:) Simply the best.

Passeig De Gracia, 38-40 Barcelona Barcelona

Hotel highlights

  • Walking distance to Casa Batllo and Palau de la Musica Catalana
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Dreta de l'Eixample, Mandarin Oriental, Barcelona is adjacent to Casa Batllo and within a 10-minute walk of other popular attractions like Casa Mila. This 120-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's in central Barcelona and also a short walk from Palau de la Musica Catalana and Placa de Catalunya.


Dining

Enjoy dining at Moments, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served each morning for a fee.


Rooms

All 120 air-conditioned accommodations feature sitting areas. LCD TVs come with pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer designer toiletries and bathrobes. IPod docks, minibars, and coffee makers are other standard amenities.


Property features

Guests of Mandarin Oriental, Barcelona enjoy a full-service spa, an indoor pool, and an outdoor pool. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and a rooftop terrace.

Room options

Deluxe Room (Garden)

King 1 | Sleeps 2

Deluxe Room (Boulevard)

Twin 2 | Sleeps 2

Room (Mandarin)

King 1 | Sleeps 2

Junior Suite (Mandarin)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1477 reviews