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Hotel SERHS Rivoli Rambla

4.0 out of 5.0

Hotel SERHS Rivoli Rambla

4.0 out of 5.0

Recent guest reviews

The hotel stuffs are very nice. Location was very convenient place.

Clean, great location on Las Ramblas near lots of food vendors

Nice comfortable rooms but some staff less than helpful

The AC in the room did not work well. During the night, it would get very hot and stuffy. Since it was controlled centrally, we had no control over it. The beds and pillows were clean, but not very comfortable. The shower was a tub/shower combo and there was only a small glass wall separating the shower enclosure from the bathroom. This resulted in a very wet floor everytime someone showered.

The staff was very helpful. My room had a pleasant patio overlooking the city and the Mediterranean beyond. The location of the hotel on La Rambla close to the central plaza made getting around by foot or bus very convenient. Even though the nightlife continues on the streets into the wee hours of the morning, when I wanted to sleep and closed my windows, it was quiet and serene in my room. If you're a coffee fanatic, though, I would skip the coffee at the hotel and look for a better selection in one of the local cafes.

Construction at all hours of the day. The building would actually vibrate. Staff was not friendly at all.

We stayed here one night before our cruise and one night after our cruise. Excellent staff and great roof top bar. We were also upgraded to the Opera Suite on our night after our cruise what a great way to end our trip.

WOULDN'T GO BACK FOR MY LIFE!!! For some reason they thought it would be a good idea to place us in the last room int he building, with a building right next door going though construction. there was so much noise and smells (guessing from the plumbing). It was disgusting!! the staff were nonchalant and didn't care about out concerns. Never got to see a manager even though i asked multiple times. I would pack up my things and leave them in my friends room while I was out, because I didnt want my clothes smelling like sewer!

The hotel is very nice. The rooms are clean and the hotel was in a great location. We were planning to have breakfast there but it was very expensive. There is a Starbucks and dunkin donuts one block down. Also there is a grocery store across the street so you could buy things there as well. They sell coffee there too. The only negative was the room key would stop working so you would always have to go back down to the front desk and there is construction going on next door. So if you are in room in the middle of the day, all you hear is banging and drilling.

It was just a good experience very nice staff friendly and ready to help, good location.

Loved hotel. Only downfall they offered to call a taxi for me. When taxi charged me he told me the fee and said was 7 euros more for hotel. I wish I would have beeen told that. Taxis past by hotel every second. Would have just stepped outside and gotten one. Other than that rooms where lovely. Breakfast amazing.

Within walking distance to literally everything. Perfect spot.

Room big and very comfortable. I had room 401, loved the view to Ramblas. Skip breakfast, not worth your money. Very much continental with very limited choices. I stayed June 21, 2017. Super easy Metro access. Your access is Green line to Cataluya. Walk about a minute on the Rambla and your hotel is there.

Wow Barcelona is so amazing! This hotel it great, location is everything this is right in the middle of everything. You will love Barcelona. Staff nice, room decent clean, cool view of las ramblas! Room was a little warm, no AC, slept with the window open so no problem. Mini bar is soooo affordable we didnt find that out until the last night. Spain is beautiful, there is a fantastic ittalian resturant in the near by square. Great mojitos at a bar called cheers. Amazing. Fantastic cappuchinos at the resturant next to the hotel.

metro is nearby. plenty to do in the area as the hotel is right in the famous street of las ramblas. Carrefour express was in front if you need to buy snacks. only complaint is the room... Although the lobby looks amazing, the room needs updating. We stayed at a standard room which means you get to see the corner or back of the hotel meaning no view at all. The bathroom had black stuff/mold all around the floor where we showered. Check in was at 3pm. Our room wasnt ready until 4pm because "the housekeeping lady had too many rooms to prepare to anticipate the influx of guests the next day". I dont believe this is a valid reason we couldnt check in on time. Our travel was long and needed rest but couldnt due to the delay from hotel staff. We didnt get an apology either.

BEST LOCATION IN TOWN , NICE STAFF CLEAN ,HOMY WALKING DISTANCE TO THE CITY CENTER

Great location to explore the city. Hotel is conveniently located to everything. The upgrade to a suite made for a memorable experience watching the fun on La Rambla.

Rivaling Rambla is perfectly positioned for a pedestrian experience in the heart of Barcelona...loved the energy each time I stepped outside. Rooms clean, nothing fancy, but comfortable.

La Rambla 128 Barcelona Barcelona

Hotel highlights

  • Steps from La Rambla and Placa de Catalunya
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Gothic Quarter, Hotel SERHS Rivoli Rambla is next to popular attractions like La Rambla and Placa de Catalunya. This 4-star hotel has 126 rooms and welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.


Dining

Enjoy a bite to eat at 128 Rambla, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 26-inch an LED TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, a safe, and a phone.


Property features

At Hotel SERHS Rivoli Rambla, guests have access to a rooftop terrace, free WiFi in public areas, and free newspapers. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a porter/bellhop.

Room options

Superior Double or Twin Room, Balcony

Queen 1 | Twin 2 | Sleeps 2

Comfort Double Room, 1 Queen Bed with Sofa bed

Queen 1 | Sleeps 3

Comfort Double Room Single Use, City View

Full 1 | Twin 2 | Sleeps 1

Superior Double Room Single Use, Balcony

Queen 1 | Twin 2 | Sleeps 1

Guest reviews for Hotel SERHS Rivoli Rambla

Everyone (17) Couples (4) Family (2) Friends (1) Other (1)
4
Everyone

By on Jun 14, 2019

4
Everyone

The hotel stuffs are very nice. Location was very convenient place.

By , from Spain Barcelona on Nov 18, 2018

Review comment responded on Nov 22, 2018

Thank you for reviewing your experience at SERHS Rivoli Rambla Hotel in Barcelona, Hanna! We hope to welcome you back soon again. Best regards,

5
Everyone

Clean, great location on Las Ramblas near lots of food vendors

By , from Minneapolis, MN on Sep 18, 2018

Review comment responded on Oct 1, 2018

Thank you very much, Brigette!

3
Everyone

By on Sep 7, 2018

Review comment responded on Sep 10, 2018

Dear Sir, As General Manager, I want to personally thank you for sharing with us your comments on the Serhs Rivoli Rambla .. I'm glad to know that your stay with us was good. Thanks again, because comments like yours help us improve! I hope to welcome you back soon. Cordially, Miquel Peña Guest Relation Department

4

nice hotel but not worth the price

Everyone

Nice comfortable rooms but some staff less than helpful

By on Jul 27, 2018

Review comment responded on Jul 30, 2018

Dear Lenny, thanks for sharing your experience. We are glad you found our rooms nice and we are very sorry our staff could not help you as you needed. We hope next time you visit us we can help you a bit more.

2
Everyone

The AC in the room did not work well. During the night, it would get very hot and stuffy. Since it was controlled centrally, we had no control over it. The beds and pillows were clean, but not very comfortable. The shower was a tub/shower combo and there was only a small glass wall separating the shower enclosure from the bathroom. This resulted in a very wet floor everytime someone showered.

By on Jul 4, 2018

Review comment responded on Jul 11, 2018

Dear Sir, As General Manager, I want to personally thank you for sharing with us your comments on the Serhs Rivoli Rambla. I am glad to know that your stay with us was satisfactory. We take note of the related improvement aspects.   Thanks again, because comments like yours help us improve! I hope to welcome you back soon. Cordially, Miquel Peña Guest Relation Department

4
Everyone

The staff was very helpful. My room had a pleasant patio overlooking the city and the Mediterranean beyond. The location of the hotel on La Rambla close to the central plaza made getting around by foot or bus very convenient. Even though the nightlife continues on the streets into the wee hours of the morning, when I wanted to sleep and closed my windows, it was quiet and serene in my room. If you're a coffee fanatic, though, I would skip the coffee at the hotel and look for a better selection in one of the local cafes.

By , from Santa Fe, New Mexico on Jun 25, 2018

Review comment responded on Jun 26, 2018

Dear Gail, first of all, thank you for choosing SERHS Rivoli Rambla Hotel for your stay in Barcelona, and for sharing your experience with other travelers. We are glad to know that you enjoyed your stay with us, specially our location in La Rambla, in the heart of Barcelona, and also the attention provided by the hotel staff. We also take notice of your comment about the coffee: we will bear it in mind to improve this aspect. :) We hope to welcome you back soon again in Barcelona. Best regards,

3
Everyone

Construction at all hours of the day. The building would actually vibrate. Staff was not friendly at all.

By on Jun 18, 2018

Review comment responded on Jul 11, 2018

Dear Sir, As General Manager, I want to personally thank you for sharing with us your comments on the Serhs Rivoli Rambla. I am glad to know that your stay with us was satisfactory. We take note of the related improvement aspects.   Thanks again, because comments like yours help us improve! I hope to welcome you back soon. Cordially, Miquel Peña Guest Relation Department

5

nice hotel and friendly staff

Everyone

We stayed here one night before our cruise and one night after our cruise. Excellent staff and great roof top bar. We were also upgraded to the Opera Suite on our night after our cruise what a great way to end our trip.

By on Jun 13, 2018

Review comment responded on Jun 15, 2018

Dear guest, first of all, thank you for choosing SERHS Rivoli Rambla Hotel for your stay in Barcelona, and for sharing your experience with other travelers. We are glad to know that you enjoyed your stay with us, specially our recently opened new roof top bar, where our guest can enjoy a cocktail overlooking La Rambla and Barcelona, and also the attention provided by the hotel staff: we always do our best to guarantee that our guests have a comfortable stay with us. We hope to welcome you back soon again in Barcelona. Best regards,

1

the absolute worsttttttt

Everyone

WOULDN'T GO BACK FOR MY LIFE!!! For some reason they thought it would be a good idea to place us in the last room int he building, with a building right next door going though construction. there was so much noise and smells (guessing from the plumbing). It was disgusting!! the staff were nonchalant and didn't care about out concerns. Never got to see a manager even though i asked multiple times. I would pack up my things and leave them in my friends room while I was out, because I didnt want my clothes smelling like sewer!

By , from New York on May 29, 2018

Review comment responded on Jun 17, 2018

Dear Sir, I am truly sorry that your stay at Hotel Serhs Rivoli Rambla did not meet your expectations. Immediately after receiving your feedback I've notify my supervisor about it and the matter is now under his personal investigation. Learning from negative reviews is at the core of our constant pursuit to improve and to excel and I assure you that your feedback will receive the full attention of all the relevant managers. If you have any additional information that you believe may help us in our investigation please share it with us by replying to this email. We hope to have the chance to host you in the future and to change your view about our hotel. Sincerely, Mr. Miquel Peña Guest Relation Department Hotel Serhs Rivoli Rambla