Carlton Hotel Bangkok Sukhumvit

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Coffee shop
Carlton Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, EmSphere Shopping Center
    ‪3 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room

9.4 out of 10
Exceptional
(92 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

10.0 out of 10
Exceptional
(14 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Bangkok

Located in Sukhumvit, Carlton Hotel Bangkok Sukhumvit is within a 5-minute walk of EmSphere Shopping Center and within 15 minutes of other popular attractions like Benchasiri Park. This 338-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Soi Cowboy - 3 min walk - 0.2 miles
  • EmSphere Shopping Center - 3 min walk - 0.2 miles
  • Terminal 21 Shopping Mall - 7 min walk - 0.4 miles
  • EmQuartier - 9 min walk - 0.5 miles
  • Emporium - 9 min walk - 0.5 miles

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 6 min walk
  • Don Mueang Intl. Airport (DMK) - 35 min drive

Restaurants

  • ‪Primeburger - ‬1 min walk
  • ‪Wah Lok - ‬1 min walk
  • ‪Breakfast Story - ‬1 min walk
  • ‪Brewski Rooftop Bar - ‬3 min walk
  • ‪Cooling Tower Rooftop Bar - ‬1 min walk

About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and a full-service spa
Guests of Carlton Hotel Bangkok Sukhumvit enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1766.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 2000 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 174/2567

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.

Frequently asked questions

Is a free cancellation option available at Carlton Hotel Bangkok Sukhumvit?

Carlton Hotel Bangkok Sukhumvit offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Carlton Hotel Bangkok Sukhumvit?

This hotel is situated in Sukhumvit within a short 8-minute walk of Terminal 21 Shopping Mall and also 19 minutes on foot from Nana Square. You'll also find CentralWorld and Siam Paragon Mall within a short drive.

Is parking available on site at Carlton Hotel Bangkok Sukhumvit?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Carlton Hotel Bangkok Sukhumvit?

Let's Relax is the hotel's spa and services include hot stone massages, Thai massages, body wraps, and couples treatments.

Does Carlton Hotel Bangkok Sukhumvit have a casino on the premises?

No, Carlton Hotel Bangkok Sukhumvit doesn't have a casino.

Will I find an indoor pool at Carlton Hotel Bangkok Sukhumvit?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Carlton Hotel Bangkok Sukhumvit a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Carlton Hotel Bangkok Sukhumvit?

No, but guests can enjoy a steam room at this hotel.

Does Carlton Hotel Bangkok Sukhumvit have a restaurant with a breakfast menu?

Yes, Carlton Hotel Bangkok Sukhumvit has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Carlton Hotel Bangkok Sukhumvit allow pets to stay free of charge?

No, pets aren't allowed at Carlton Hotel Bangkok Sukhumvit.

Does Carlton Hotel Bangkok Sukhumvit have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Carlton Hotel Bangkok Sukhumvit?

The closest major airport to Carlton Hotel Bangkok Sukhumvit is Suvarnabhumi Intl. Airport (BKK), which is 20.6 mi away (43 minutes by car). Another top airport is Don Mueang Intl. Airport (DMK), which is located 15.7 mi away (35-minute drive).

Are there rooms with balconies at Carlton Hotel Bangkok Sukhumvit?

No, at Carlton Hotel Bangkok Sukhumvit, there aren't any guestrooms that list a balcony.

Does Carlton Hotel Bangkok Sukhumvit have a wedding venue?

There are wedding services available at Carlton Hotel Bangkok Sukhumvit if that's in your vacation plans.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1408 out of 1662 reviews
Rating 8 - Good. 188 out of 1662 reviews
Rating 6 - Okay. 41 out of 1662 reviews
Rating 4 - Poor. 11 out of 1662 reviews
Rating 2 - Terrible. 14 out of 1662 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast buffet, super clean rooms and facilities. Love easy access to spa on 10th floor. We will stay here again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff, concierge and bell boys, staff in restaurants and bar were extremely polite and helpful with all our requirements. They celebrated my birthday after finding the date in my passport with a small cake, card and decorative arrangement in the room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Boon Hwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone in the hotel, from concierge to reception, from coffee house to executive club lounge is trying their best to provide top notch service. Special thanks to the staff (pictured)in the club lounge who made our birthday a memorable one. And a big thank you to Win, the coffee house manager who provided us with a top notch service. Well done Carlton Hotel Bangkok.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eshan

Stayed 4 nights in Oct 2025

10/10 Excellent

Efi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is certainly a 5-star quality hotel. Staff are very accommodating. The breakfast is varied and top drawer.
Stayed 4 nights in Oct 2025

10/10 Excellent

adam

Stayed 2 nights in Oct 2025

6/10 Okay

Cole R

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Giovauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Yorai

Stayed 2 nights in Oct 2025

10/10 Excellent

Efi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Stayed 10 nights in Sep 2025

10/10 Excellent

Denado, Goodlettsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Yorai

Stayed 1 night in Oct 2025

10/10 Excellent

Chi Hao

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

8/10 Good

usha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Little far from port. Easy access to train station. Front office, food and beverage staff and cleaning staff was great. One staff was stereotyping all indian clients. Everytime he saw someone indian look alike , he will shake his head imitating indians who shake their head when replying yes or no. I look like an indian but i am not from india and i dont shake my head but he kept doing that to me and my family. I feel the supervisor should look into this. This is a nice hotel and people from all different background come to this hotel. Staff need to be senstive to peoples feelings too. Overall my stay was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Somleth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"You get what you pay for" certainly applies here. An expensive hotel that does deliver. Vital for me is a comfy bed & a good breakfast to start the day, the latter featuring an impressive range of both hot & cold foods. Room decor also elegant.
Stayed 8 nights in Sep 2025

10/10 Excellent

Nimisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing. Rooms was spacious, and very clean. Location was good. Rooftop bar was good aswell. Good service . No issues .
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good service, we enjoyed our stay
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a convenient location for plenty of dining and shopping options. Friendly and welcome staff and great facilities at the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Stayed 8 nights in Sep 2025