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Carlton Hotel Bangkok Sukhumvit

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa
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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Cafe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, EmSphere Shopping Center
    ‪3 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪18 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(88 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(13 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Carlton Club Room

Carlton Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

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  • Pool
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  • Parking included
9.6 out of 10, Exceptional, 1,004 reviews
$244 nightly
The price is $261
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Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

About the neighborhood

Bangkok

Located in Sukhumvit, Carlton Hotel Bangkok Sukhumvit is within a 5-minute walk of EmSphere Shopping Center and within 15 minutes of other popular attractions like Benchasiri Park. This 338-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Soi Cowboy - 3 min walk - 0.2 miles
  • EmSphere Shopping Center - 3 min walk - 0.2 miles
  • Terminal 21 Shopping Mall - 7 min walk - 0.4 miles
  • EmQuartier - 9 min walk - 0.5 miles
  • Emporium - 9 min walk - 0.5 miles

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 7 min walk
  • Don Mueang Intl. Airport (DMK) - 32 min drive

Restaurants

  • ‪Primeburger - ‬1 min walk
  • ‪Wah Lok - ‬1 min walk
  • ‪Breakfast Story - ‬2 min walk
  • ‪Brewski Rooftop Bar - ‬3 min walk
  • ‪Twenty Seven Bites Brasserie - ‬2 min walk

About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and a full-service spa
Guests of Carlton Hotel Bangkok Sukhumvit enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1766.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 2000 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 174/2567

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.

Frequently asked questions

Is a free cancellation option available at Carlton Hotel Bangkok Sukhumvit?

Carlton Hotel Bangkok Sukhumvit offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Carlton Hotel Bangkok Sukhumvit?

This hotel is situated in Sukhumvit within a 10-minute walk of Terminal 21 Shopping Mall and Emporium. You'll also find CentralWorld and Lumphini Park within a short drive.

Is there parking available at Carlton Hotel Bangkok Sukhumvit?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Carlton Hotel Bangkok Sukhumvit?

Let's Relax is the hotel's spa and services include Thai massages, hot stone massages, body wraps, and reflexology.

Does Carlton Hotel Bangkok Sukhumvit have a casino on the premises?

No, Carlton Hotel Bangkok Sukhumvit doesn't have a casino.

Will I find an indoor pool at Carlton Hotel Bangkok Sukhumvit?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Carlton Hotel Bangkok Sukhumvit good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Carlton Hotel Bangkok Sukhumvit?

No, but this hotel does have a steam room.

Does Carlton Hotel Bangkok Sukhumvit have a restaurant with a breakfast menu?

Yes, Carlton Hotel Bangkok Sukhumvit has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Carlton Hotel Bangkok Sukhumvit allow pets to stay free of charge?

No, pets aren't allowed at Carlton Hotel Bangkok Sukhumvit.

Does Carlton Hotel Bangkok Sukhumvit have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Carlton Hotel Bangkok Sukhumvit?

The closest major airport to Carlton Hotel Bangkok Sukhumvit is Suvarnabhumi Intl. Airport (BKK), which is 20.6 mi away (40 minutes by car). Another top airport is Don Mueang Intl. Airport (DMK), which is located 15.7 mi away (32-minute drive).

Are there rooms with balconies at Carlton Hotel Bangkok Sukhumvit?

No, there aren't any guestrooms with balconies at Carlton Hotel Bangkok Sukhumvit.

Does Carlton Hotel Bangkok Sukhumvit have a wedding venue?

There are wedding services available at Carlton Hotel Bangkok Sukhumvit if that's in your vacation plans.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1369 out of 1620 reviews
Rating 8 - Good. 187 out of 1620 reviews
Rating 6 - Okay. 40 out of 1620 reviews
Rating 4 - Poor. 10 out of 1620 reviews
Rating 2 - Terrible. 14 out of 1620 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Surprise at Carlton.

The staff are very friendly and service oriented. Efficient, courteous and helpful. The hotel ambience is very high class and the room is spacious, clean and everything feel new. The rooftop bar is a must go. You get a breathtaking view of Bangkok at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Markus

Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Sep 2025

10/10 Excellent

Zachary

Liked: Amenities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Taylor

Stayed 1 night in Sep 2025

2/10 Terrible

DOREEN SUAT LING

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had a very bad experience with the front desk team. My booking confirmation clearly stated a 20% discount on dining at the hotel. However, when I showed this to the front desk staff, including the assistant manager, they told me they could not honor the dining discount. Instead of trying to help or investigate why they didn’t receive the information, the assistant manager and staff told me to settle the matter with Expedia myself. I explained that they should contact Expedia directly, rather than pushing the responsibility onto guests, especially when the discount is clearly stated in our booking confirmation. The next day, when we asked for an update, the assistant manager was defensive and rude. She repeatedly said it was not the hotel's responsibility to honor the discount and made it seem like it was our fault for asking them to check with Expedia instead of doing it ourselves. I have never experienced such terrible service from a hotel front desk before. I definitely would not recommend anyone to stay at this hotel, as the front desk, particularly the assistant manager was completely unhelpful. Due to this unpleasant experience, my family didn’t even feel like dining at the hotel. In addition, the bathroom had flooding issues during every shower. The water did not drain properly and would remain pooled on the floor, even after we were done. Soapy water would be all over the bathroom floor, making it slippery and dangerous for guests, a serious safety hazard!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stacy, Valencia

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and courteous
Stayed 9 nights in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I simply love this hotel. I have had nothing but positive experiences with my many stays here.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Travus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location would highly recommend. Very clean. Nice amenities and right down the street from public train
Stayed 3 nights in Sep 2025

10/10 Excellent

Mukesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2025

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in great location
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central. Everyone is so nice and willing to help. The hotels food was surprisingly very good.
Stayed 3 nights in Sep 2025

10/10 Excellent

GLEB L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good quality, freshness, hospitality and location
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Khriekosa

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First visit to Bangkok and was very happy with my stay at the Carlton Hotel. The service was excellent and staff were wonderful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregory, Pickering

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Suminda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Carlton Hotel Bangkok Sukhumvit. The customer service was outstanding – staff were attentive, friendly, and always ready to help. The location is excellent, just a short distance from all the main hotspots, which made getting around so convenient. Overall, a wonderful experience and I’d happily stay here again.
Stayed 6 nights in Apr 2025

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