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Sheraton Bandung Hotel and Tower

5.0 out of 5.0

Recent guest reviews

Sheraton Bandung is 1 of my fave hotel, Place, service, meals and everything is perfect! The pool is very pleasant for us and even for family vacation its very suitable will come back again for sure!!

I came here for a family vacation. Some feedbacks about this hotel : bed was very big and comfortable (love it), they have a horse riding for children (it was free but the queue was pretty long as only 1 horse available), love children playground (but the cleanliness of the kids club need to be improved a lot), pool was awesome, food was okay, staff need to be more trained especially to be more responsive and friendly to the guest. I was crossing the lobby and the lady was not even smile or acknowledge us but she only looked into the computer... Not a nice experience for this sheraton brand.

Consider this hotel is one the best accommodation in bandung. Very friendly staff, clean, and well maintained. The hotel is positioned in northern part of the city with cool climate and lush garden. Very good for couple and family with children. Price is a bit expensive compare to other hotel but you get what you paid for.

Been told that this hotel is a -worth to try- after being renovated. I must say that i am not disappointed. Located in a main road, it is easy to go anywhere, but not the right area to take a stroll. Lobby area is bright, with high ceiling and beautiful interior design. The check in was fast, and being a SPG member, I was upgraded to the club room (without the access to the lounge-but still appreciated). The room itself is modern. Cleanliness could be improved though, as I found couple strand of hairs on the corner (definitely not mine). Pool is big with sufficient area to lay and enjoy the cold air of Bandung in the afternoon. I notice there are couple of kite's yarn stretched in the area. As it is the perfect season to fly kites, this is common. However, the yarn could be dangerous as it is so thin that it is almost invisible, and it's sharp too. Someone could cut themselves easily if they walk into it. The staffs remove the yarn in timely manner, but it is still dangerous though. Whenever it's "kite season", the least they could do is to display notification to be careful in open/pool area. We skip the breakfast, but went to Feast for dinner. Dinner is good, but being a hotel's restaurant, it is not too authentic. All and all, it was an enjoyable stay. And whenever I go to Bandung in the future, I will definitely stay here again.

My husband and I were married on 1st July 17, we chose Sheraton Hotel & Towers at Dago, Bandung because they have a natural, beautiful garden and spacious enough to cater our banquet of 400 people. We had a wonderful experience throughout the process until the D-Day. The service was excellent and helpful to every inquiry we requested. The food was nice, and all of our guests enjoyed it so much. The room that we stayed was clean, although some amenities must've been stocked properly (found it hard for me to get tissue around the room).

Had good experience here. Good hospitality, great internet. The breakfast was good, I found all my liked items there. Had good evening @ their VIP Lounge....!! We got complementary car for our site visit, Thanks to their General Manager Mr. Munir for his warm hospitality. Great view from the VIP lounge. One can visit Kawah Putih & Tangkuban parahu the two must see spots. But both are far & should go early morning for great view.....!! A wonderful stay with Sheraton Bandung...!!

First of all I like to say, I love Sheraton hospitality all over I visited round the globe! Serene & soothing decore, pleasant hospitality, healthy & mouth watering food. Actually all goes with me.. I personally recommended this hotel to any traveler for Business meeting to some leisure, it is just appropriate. Cheer up

Stayed here for one night with family before moving to another hotel. I wished I had stayed here for a few more nights. Simply loved the hotel as the environment is very peaceful despite the crazy traffic outside the hotel. We had connecting room facing the pool which was awesome. One of the room had a king size bed and the other room had 2 queen size bed which was very good for us as we had 3 adults and 3 children. There's a kids club with different types of daily activities which were great for kids. As we were there during the fasting month period, breakfast was held in a smaller area. However the food served was great as well. Overall, I will recommend families with young kids to stay here as there's many activities to keep your kids busy and the kids are good to run around the hotel as well.

I stayed 2 nights with my friend for holiday. Really love this hotel. So clean, nice ambience & well maintenance. All the staffs are friendly and very helpfull. The breakfast was perfect, especially thanks to mas Anggi and pak Fahiri (pak Iri) for giving the best services for us.

Checked in at 3 pm but found that our room wasn't ready, we need to wait for a few minutes and then the staff offer us to move to another room and its upgraded to bigger room 1113 not sure about the type. However we found out that the showerooms has clogged drains, so we take a bath at bathtub only. Late at night something smell came out from the bathroom, too tired to report to room service, we told to receptionist the problem when we checked out

Jalan Ir Haji Juanda No 390 Bandung West Java

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Coblong within a short walk of West Java Culture Park, Sheraton Bandung Hotel and Tower is within a mile (2 km) of Dago Golf Course. This 5-star hotel has 156 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's also near Sasana Budaya Ganesha and Bandung Zoo.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6 AM to 10 AM.


Sheraton Bandung Hotel and Tower's 156 air-conditioned rooms provide balconies or patios, minibars, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.

Property features

Sheraton Bandung Hotel and Tower features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for IDR 165000 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Room (Garden Access)

King 1 | Twin 2 | Sleeps 2

Junior Suite

King 1 | Sleeps 3

Room, Tower (Towers Room)

Twin 2 | King 1 | Sleeps 3

Towers Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 499 reviews