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Sheraton Bandung Hotel and Tower

5.0 out of 5.0

Recent guest reviews

If you like to hang out to Dago area, this hotel is very recommended. Its easy for you to find Bandung souvenir and foods at Dago bawah. You only needs to drive go up to Dago atas to reach variety of hype cafes. The kids playground also very lovely, with more play things and toys for toddler and kids.

I am not sure if the hotel is short-handed during festive season or its the usual. The service doesnt feel like the other Sheraton i have stayed before. Rooms were not ready at 330pm. We were only given 1 room first. instead of two. When we check in the room, there were missing items like floor mat, shortage of hand and face towel. Even the soap dish is missing. Housekeeping service was bad. The cups were not washed when we returned. We had to specifically put the dirty cups in the basin then they will washed it. The plates where they served the xmas cake the night before was not cleared as well .The hand and face towels were not replenished the next day.Only bath towels were available Location of the hotel is far away frm outlet and also shopping mall. everywhere we go has to drive. Jam everywhere. Only good thing is the kids club where they bring in the pony for horse rides. My kid loves that. Also, i love the colourful cold drinks they serve every day at the lobby. The xmas buffet dinner we had was totally not worthwhile. The sashimi doesnt seem fresh. There is no seafood. Food selection was limited. should have gone elsehere instead for the money we paid.

Really in love with this place. Very strategic place, clean room, nice food, cozy restaurant and Great service from all crews especially Mr. Gusti. I'll be back soon. Thanks, Sheraton Hotel. What a nice experience!! :)))

This hotel is one most favorite in Bandung City, this hotel strategyc location.. The service it excellent, the food is very delicious.. good hotel, Big thanks to Mr. Gusti because his very friendly and helpfully me,, yeahhhh happy with him

Stayed for 8 nights with my family. Got the airport transfer from the hotel which is about 165K IDR from the airport to hotel which is about 30-40mins ride. Arrived hotel and was upgraded to suite as a Platinum member and I am celebrating my wife and daughter Birthday. The room is really huge and comfortable. The room was not available when we arrive but we waited at the Club lounge as they prepare the room. There is pray every Morning around 4am and I was a light sleeper but got used to it and slept through it. Traveling to Lembang area I booked a local transport with drive for 600K IDR exclude driver meal 50K, parking, entrance fee. Traveling within Bandung is convenient using either Grab or Uber. Feast restaurant We had our daily breakfast and also booked Christmas eve dinner. During Christmas they offer each guest a complimentary Mulled wine which is warm and delicious, can't help it but to order a second glass. The food however can be improved to make it warm especially the bbq station which already precooked the food and was really hard and cold. They could bbq outdoor fresh and hot and will make the bbq more tasty. Pro Breakfast was at the Feast restaurant there is a small corner where they have a indonesian local food that changes everyday. Good service from Iri who took care of us when we were there for 8 days. Improvement Variety doesn't change much each day so after few days of breakfast we decided to venture out to Miss Bee Providore for brunch. Fruits variety can include rambutan or some local fruits to add to the variety each day Complimentary Christmas cake from house keeping but doesn't look appetising. There is a Kids Club where there have horse riding, little play ground and rabbit feeding. Put out kids there while we went for the in house SPA. There should be a schedule activities but when we were there there was no one and had to call front desk and they send someone to the Kids Club.

1. When checked in, I should wait 45 minutes to get my room :-( All the receptionist were busy & no smile. Even though they gave compliment snack & drink to my kids. 2. The receptionist didn’t tell us the evening cocktail as the benefit of our tower room. 3. The telephone in my room was broken, so we can’t call dining service & operator. 4. Breakfast just average. Overall this hotel is equivalent with 3 or 4 stars hotel, despite of 5 stars hotel. I won’t comeback & won’t recommended this hotel to colleagues.

Just arrive at bandung before check in time. But the receptionist allow me to check in at 12.30 PM. This hotel don’t have a lift but it doesn’t matter since the hotel only have 4 floors. The room is big and i can sleep very well. Overall i have a pleasant stay at Sheraton. My daughter love feeding the rabbit and play in the playground. The breakfast have many selection of foods. Even in the high season,they can manage the guests at the breakfast area. The downside only, i had put the don’t disturb tag in front of the door. But the room service still knocking on the door to give a christmas cake (i didn’t order,this is compliment). Thankyou for the cake but next time please give privacy to the guests.

Gathering dinner with my friends.. normally we go to four points and other hotels.. we have wow services from the restaurant team.. specially their Manager Mr. Dahlan, was so friendly.. thank you and we will be back

moment of our unforgettable sweet seventeen daughter for very satisfying service and premium .. we are very proud because have chosen feast sheraton hotel restaurant and tower bandung ... surely we will come back again .... thank you very much to Mr. M.Sidiq Dwi Ananto and a very hard working team tirelessly have embodied many of our desires

Had a chance to have a family weekend getaway in Bandung, the first impression since I arrived at lobby greeted by staff and assisted my luggage, a quick and smooth check in process by friendly reception staff. The room is large and nice. I had a chance to taste buffet lunch at their restaurant, Feast. Breakfast there have a good variety of buffet menu. All staff are friendly and helpful at the restaurant. Even, they greet me by name. Definitely will recommend this place to all my friends and family

Jalan Ir Haji Juanda No 390 Bandung West Java

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Coblong within a short walk of West Java Culture Park, Sheraton Bandung Hotel and Tower is within a mile (2 km) of Dago Golf Course. This 5-star hotel has 156 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's also near Sasana Budaya Ganesha and Bandung Zoo.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6 AM to 10 AM.


Sheraton Bandung Hotel and Tower's 156 air-conditioned rooms provide balconies or patios, minibars, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.

Property features

Sheraton Bandung Hotel and Tower features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for IDR 165000 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Room (Garden Access)

King 1 | Twin 2 | Sleeps 2

Junior Suite

King 1 | Sleeps 3

Room, Tower (Towers Room)

King 1 | Twin 2 | Sleeps 3

Towers Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 564 reviews