Aston Tropicana Hotel Bandung4.0 out of 5.0
Recent guest reviews
Attended a conference here. Service was average, space quite confined but ambiance and food was good. Cleanliness was good. Staffs were okay. Location is strategic on the main road and walking distance from Cihempelas walk.
Our trip to Indonesia started with Aston Tropicana Bandung as our first stop. We had arranged with the Hotel to send us a pick up at the Airport, which they had confirmed. So it was a huge surprise, and not a pleasant one either, when we found ourselves stranded at the Airport for more than one hour with no one there to recieve us. Our frequent calls to the Hotel did not give us confidence. So we were a very angry bunch of weary travellers who took a couple of cabs and made our way to Aston. We were about to explode at the Management there for this mess up when we saw the entire Front desk team of the Hotel lined up to recieve us, along with their Duty Manager. Their apologies were sincere and their problem was genuine. They not only upgraded our rooms to a bigger size but also paid us for the Cab fare which we had to pay (their Hotel pick up was chargeable, which we ofcourse didnt have to pay). The Duty Manager was all over himself, apologising profusely and making us feel very welcome and comfortable and our entire anger disappeared. The rest of the stay went very well. The Rooms there are fabulous and very comfortable with all the modern ammenities. They have an excellent swimming pool in the middle of the Hotel. A great restaurant which also serves you a good spread for breakfast and finally a very friendly staff. Thank you for giving our Indonesia trip a great start. I would highly recommend this place to travellers who are planning to visit Bandung.
This is my second time staying at Aston Tropicana. The hotel never fails me. Service is superb. My parents stayed there for the first time and they really enjoy their time there saying they would want to stay at Aston again. Well done Aston
Nice hotel with all the basic essentials needed for a traveller. Very near ti the airport and its in the city area. What you need are all within walking distance. Room is nicely done and all the staffs are very friendly. They will greet you countlessly. Didnt try the spa and swimming pool though. The gym is co-located with Fave Hotel. It said that both hotels are under the same management. Breakfast buffet was decent. Nothing fancy but enough to fill your tummy before any outdoor outing. Thumbs up Aston Tropicana
Booked online 2 deluxe room with connecting-door for 2 nights on weekend. Checked-in was fast and the receptionist was helpful. Parking space is in the basement. The location is in the walking-distance to Ciwalk mall & teras cihampelas. The room is big, clean, and neat..but the hot water was only warm on the first night. We didn't complaint to the hotel because on the 2nd night it was back to normal (hot). The swimming pool was great, but one of the rinse room was out of order (water not running) during our stay...the hotel should have fixed this problem before weekend when plenty guests were coming. It was very crowded on Sunday during checkout time. We have to queue for almost half an hour for the elevator to go down to the receptionist, because it was always full. One of the staff told us that every Sunday there was a routine religious event held on the top floor. It's better if the hotel could inform the guest about this earlier or even provide late-checkout on Sunday.
My family spent a night in this hotel. The staff were very helpful. Comfortable hotel with delicious breakfast. Close to the mall, just in a walking distance. The location was very easy to find. Great choice
this hotel is very comfortable and i should really praise the staff. they are very quick to help and the most friendly people i ever see. their breakfast is amazing. there's a lot of food you can try and its delicious! also its near the shopping place, which is a very great place to stay.
I stayed there for 2 nights on idul adha... The location is very good.. Near ciwalk and no traffic jam to get there... (although thus hotel is in cihampelas but you can get there without stuck in cihampelas traffic jam).. Really good location.. You can walk to ciwalk... They have very friendly staff which always say hello to us whenever they met us.. They gave us room at level 5... The air conditioned in that room is not in a good condition... Because our room is very hot... After three times complained finally they gave us other room... And we have to move in 11 o'clock at night.. Really terrible experience... We are tired and sleepy.. And can not enjoy the room.. And have to move in the middle of the night.. On the other day.. After go around all day long (very tired and sleepy with a lot of bag) ... I can't came into our room... Because they give the key permission only for 1 night... They should know that we book for 2 nights.. But they gave the key for only 1 night... So i have to go down again with all the bag.. To ask for the key.. And this was became my fourth complaint for them... At night they gave us.. Plate of fruit for their apologies... Their room is so so.. Not too small and not too big.. Not too clean either.. they have bath tub in the bathroom..
I stayed for a night in this hotel with 2 kids. Room is quite big and also clean. Huge bed for 3 people. The staffs were helpful. In front of hotel, there was many restaurants and nice to walk at afternoon or night around hotel. Kids were happy staying here because there's quite big swimming pool to play in.I recommended this hotel for family.
My partner and I spent one night at the Aston Tropicana Hotel in Bandung on 12 July, 2017. Although quite expensive by Bandung hotel standards, we enjoyed our stay as this hotel was of the standard we like, not too modern, or spartan and lacking character like other hotels. We also chose this hotel as it is located in the well-known Jl Cihampelas area (jeans street!), where there are also many nice restaurants. Our room was large, with a nice sofa and facilities : writing desk, flat screen TV, mini bar and tea/coffee; free wifi. The picture quality on the TV was poor, however, so we did not watch many programs. The bathroom was adequate. However, for seniors such as ourselves, we found the bathtub (with shower recess) too high, and slippery to get in and out of. Perhaps they need to include non-slip mats in each bath. The buffet breakfast was good, catering for both western and Asian tastes with an egg station; bread; fruit; yoghurt; and several Asian dishes such as fried rice, chicken, rice porridge etc.On the morning we went to breakfast, the dining room was full of civil servants also staying at the hotel. Overall we enjoyed our stay and would recommend the Aston Tropicana in Bandung. Staff were friendly and helpful, and the hotel did not seem to attract any riff-raff.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Sukajadi, Aston Tropicana Hotel Bandung is adjacent to Cihampelas Walk and within a 10-minute stroll of Bandung Adventist Hospital. This 100-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Bandung and also close to Cipaganti Mosque and Kartika Sari Dago.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.
Aston Tropicana Hotel Bandung's 100 rooms are air-conditioned and provide coffee makers, free bottled water, and safes. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include phones.
Guests of Aston Tropicana Hotel Bandung enjoy a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available on request) for IDR 195000 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a health club, free WiFi in public areas, and 5 meeting rooms.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 340 reviews