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Prime Plaza Hotel Sanur - Bali

4.0 star property
Family-friendly resort with 2 restaurants connected to the convention center in Denpasar
VIP Access

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Photo gallery for Prime Plaza Hotel Sanur - Bali

Relax by the serene pool surrounded by lush greenery and tropical plants.
Creator video
Relax in a serene space with lush greenery, round tables, and comfortable seating.
Relax in our inviting lobby, surrounded by comfortable seating and a beautiful outdoor space.
Stroll along the serene garden pathway to a tranquil pond, surrounded by lush greenery and mature trees.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Sanur Port
    ‪7 min walk‬
  • Sanur Beach
    ‪15 min walk‬
  • Sanur Night Market
    ‪16 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room | Minibar, in-room safe, desk, free WiFi

Courtyard Pool Access Room

  • 45 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Pool Access

Room, Pool Access | Minibar, in-room safe, desk, free WiFi

Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Pool View

Room, Pool View | Minibar, in-room safe, desk, free WiFi

Room, Pool View

8.4 out of 10
Very good
(12 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | Minibar, in-room safe, desk, free WiFi

Premier Room

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children) | Minibar, in-room safe, desk, free WiFi

Premier Room, Balcony (No Children)

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Denpasar

Located in Sanur within a 5-minute walk of Sanur Marina, Prime Plaza Hotel Sanur - Bali is within a 15-minute stroll of Sanur Beach. This 329-room, 4-star resort has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Denpasar, the resort is connected to the convention center, and a short walk from Matahari Terbit Beach and Sanur Port.
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What's nearby

  • Sanur Marina - 6 min walk - 0.3 miles
  • Sanur Port - 7 min walk - 0.4 miles
  • Sanur Beach - 15 min walk - 0.8 miles
  • Sanur Night Market - 16 min walk - 0.9 miles
  • Sindhu Beach - 2 min drive - 1.1 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive

Restaurants

  • ‪Pantai Sanur - ‬6 min walk
  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪Warung Mak Beng - ‬4 min walk
  • ‪Be Sanur - ‬7 min walk

About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort with 2 restaurants connected to the convention center in Denpasar
Prime Plaza Hotel Sanur - Bali features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for USD 24 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa resort include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Refrigerators, minibars, and coffee makers are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms.

Languages

English, Indonesian

Similar properties

Relax by the pool surrounded by lounge chairs and umbrellas.

Grand Palace Hotel Sanur - Bali

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 603 reviews
$55 nightly
The price is $60
Jul 15 - Jul 16
Total includes taxes and fees
Grand Palace Hotel Sanur - Bali

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 500000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 500000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 8120009833215

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Frequently asked questions

Is a free cancellation option available at Prime Plaza Hotel Sanur - Bali?

Prime Plaza Hotel Sanur - Bali offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do around Prime Plaza Hotel Sanur - Bali?

This resort is situated in Sanur within a 10-minute walk of Sanur Port, Sanur Marina, and Matahari Terbit Beach. You'll also find Sanur Beach and Sanur Night Market less than a mile away.

Is parking available on site at Prime Plaza Hotel Sanur - Bali?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Prime Plaza Hotel Sanur - Bali?

There is a full-service spa at this available for guests to enjoy at this resort.

Does Prime Plaza Hotel Sanur - Bali have a casino?

No, Prime Plaza Hotel Sanur - Bali doesn't have a casino.

Is there an indoor pool at Prime Plaza Hotel Sanur - Bali?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Prime Plaza Hotel Sanur - Bali?

There are plenty of amenities for couples at this resort, including an outdoor pool, a poolside bar, and 2 restaurants.

Does Prime Plaza Hotel Sanur - Bali have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Prime Plaza Hotel Sanur - Bali have a restaurant with a breakfast menu?

Yes, Prime Plaza Hotel Sanur - Bali has 2 restaurants, and serves breakfast for a surcharge.

Will Prime Plaza Hotel Sanur - Bali allow pets to stay for free?

No, pets and service animals aren't allowed at Prime Plaza Hotel Sanur - Bali.

Does Prime Plaza Hotel Sanur - Bali have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Prime Plaza Hotel Sanur - Bali?

The closest major airport to Prime Plaza Hotel Sanur - Bali is Ngurah Rai Intl. Airport (DPS), which is 10.7 mi away (28 minutes by car).

Can I book a room with a balcony at Prime Plaza Hotel Sanur - Bali?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy garden or pool views.

Does Prime Plaza Hotel Sanur - Bali offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Prime Plaza Hotel Sanur - Bali.

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 215 out of 538 reviews
Rating 8 - Good. 216 out of 538 reviews
Rating 6 - Okay. 81 out of 538 reviews
Rating 4 - Poor. 13 out of 538 reviews
Rating 2 - Terrible. 13 out of 538 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ai Na

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast with variety of different foods. And the staff are very friendly & respectful.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen, Wembley Downs

Liked: Cleanliness, staff & service, property conditions & facilities
Big hotel, ~300 bedrooms and many meeting/conference facilities. Some of the bedroom fixtures and fittings needed attention. Probably a 400m walk from the street entrance to my room. Well-equipped and well-attended gym. No Indonesian food restaurant options due (I was told) to March being a quiet month. Good breakfast buffet. Very friendly and helpful staff throughout. Big pool between 200m long accommodation blocks, not used because of wet weather. This is a good hotel for business and conference guests, but is too far from good quality tourist prerequisites such as shopping, range of eateries, massage/spa services, etc.
Stayed 3 nights in Mar 2025

8/10 Good

JOANNE

Traveled with family
Liked: Staff & service
Loved the people first night got bedbugs got moved to another room but not that clean
Stayed 6 nights in Mar 2025

6/10 Okay

Heather, Perth

Traveled with partner
Liked: Staff & service, amenities
Not much in close proximity
Stayed 7 nights in Mar 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Pool

Their pool is really nice. They’re close to dining options and shopping.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

The place is great! Beautiful pool and surroundings. Staff are very accommodating. It’s very close to Icon Mall and beach is walking distance. We had a great stay and I highly recommend this place in Sanur
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with group
I cannot say enough good things. The staff really made our stay. So friendly and welcoming. Especially Wai Yan (sp?) who made delicious happy hour drinks at the poolside bar. I feel like I made a new friend as we had several great discussions! The pool is beautiful and very quiet (we were there in low season - Feb) the breakfast was also incredible and so was room service. There was construction going on for a couple of hours every day which was very noisy at the pool. I wish I had known that but we were usually out and about and the staff apologized for it personally more than once. I understand people have to work and you can’t close down a whole hotel for a little bit of Reno. No big deal. Just ask about it if you plan to stay here in the next little while. But such good value for money, superb service and the kindest staff I have ever encountered.
Stayed 5 nights in Feb 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, well worth the money.
Stayed 9 nights in Jan 2025

4/10 Poor

Brad

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, big rooms, very mannered staff, great full gym,
Stayed 23 nights in Dec 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, friendly staff. Property is undergoing some maintenance so there is construction noise from time to time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

6/10 Okay

audra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is very old and dated, had to change rooms as room given was directly across a garbage storage so in the heat the smell was unbearable
Stayed 3 nights in Jan 2025

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and would recommend to everyone

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend

Mediocre at best. Check in and breakfast was terrible. They also charge 100,000 per hour for late check out. Asked how my stay was on check out, I explained poor and received ‘okay, thanks see you next time’ as a response.
Stayed 1 night in Dec 2024

10/10 Excellent

Jens

Great location, very nice Hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Mary Joyce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the night and it was amazing! The staff is great, helpful and friendly. Make sure you bring extra cash for expenses and tips.
Stayed 1 night in Dec 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property close to the beach marina. Friendly staff and we loved the sauna and hot tub and pool. Definately recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Likely returning

Nice breakfast! Convenient location.
Stayed 3 nights in Nov 2024

6/10 Okay

Edyne

Stayed 3 nights in Oct 2024

4/10 Poor

Lois

Liked: Cleanliness
Disliked: Staff & service

Not as good as expected

Unfortunately a disappointing stay. Arrived at the advertised check in time and was told we had to wait another hour for our room to be ready - sat by reception and saw multiple people arrive and check in to their rooms whilst we were still waiting. Room still wasn’t ready an hour later but after complaining we were told we could go to the room but it wasn’t finished? Never had this before. Told on check in we had breakfast included in our stay, arrived at breakfast the next morning to be told it wasn’t included and tried to charge us. Didn’t bother in the end. The room was okay but quite tired - king bed is 2 king single beds pushed together.
Stayed 1 night in Oct 2024

6/10 Okay

Belinda

Stayed 1 night in Oct 2024