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Prime Plaza Hotel Sanur - Bali

4.0 star property
Family-friendly resort with 2 restaurants connected to the convention center in Denpasar
VIP Access

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Photo gallery for Prime Plaza Hotel Sanur - Bali

Outdoor pool, sun loungers
Creator video - submitted by ptitca perepelitca
Garden
2 bars/lounges, poolside bar
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Place, Sanur Marina
    ‪6 min walk‬
  • Place, Bali Beach Golf Course
    ‪8 min walk‬
  • Place, Sanur Beach
    ‪12 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children) | In-room safe, desk, free WiFi, bed sheets

Premier Room, Balcony (No Children)

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room | In-room safe, desk, free WiFi, bed sheets

Premier Room

9.0 out of 10
Wonderful
(4 reviews)
  • 312 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room | In-room safe, desk, free WiFi, bed sheets

Courtyard Pool Access Room

  • 45 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Flash Sale at Double or Twin Room with Pool View

In-room safe, desk, free WiFi, bed sheets

Flash Sale at Double or Twin Room with Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Room

Suite Room | In-room safe, desk, free WiFi, bed sheets

Suite Room

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suites

  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Pool Access

Room, Pool Access | In-room safe, desk, free WiFi, bed sheets

Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Pool View

In-room safe, desk, free WiFi, bed sheets

Room, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Denpasar

Located in Sanur within a 5-minute walk of Sanur Marina, Prime Plaza Hotel Sanur - Bali is within a 15-minute stroll of Sanur Beach. This 329-room, 4-star resort has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Denpasar, the resort is connected to the convention center, and a short walk from Matahari Terbit Beach and Sanur Port.
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What's nearby

  • Sanur Marina - 6 min walk - 0.3 miles
  • Matahari Terbit Beach - 7 min walk - 0.4 miles
  • Sanur Port - 7 min walk - 0.4 miles
  • Bali Beach Golf Course - 8 min walk - 0.4 miles
  • Sanur Beach - 12 min walk - 0.7 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive

Restaurants

  • ‪Warung Makan Sop Kepala Ikan "Pak Ada - ‬5 min walk
  • ‪KFC / KFC Coffee - ‬1 min walk
  • ‪Dunkin' - ‬1 min walk
  • ‪Canvas Café - ‬3 min walk
  • ‪Es•Téh - ‬4 min walk

About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort with 2 restaurants connected to the convention center in Denpasar
Prime Plaza Hotel Sanur - Bali features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for USD 24 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa resort include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 600000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 600000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 8120009833215

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Frequently asked questions

Is a free cancellation option available at Prime Plaza Hotel Sanur - Bali?

Prime Plaza Hotel Sanur - Bali offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do around Prime Plaza Hotel Sanur - Bali?

This resort is situated in Sanur within a 10-minute walk of Sanur Marina, Matahari Terbit Beach, and Sanur Port. You'll also find Sanur Beach and Sanur Night Market less than a mile away.

Is parking available on site at Prime Plaza Hotel Sanur - Bali?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Prime Plaza Hotel Sanur - Bali?

There is a full-service spa at this available for guests to enjoy at this resort.

Does Prime Plaza Hotel Sanur - Bali have a casino?

No, Prime Plaza Hotel Sanur - Bali doesn't have a casino.

Is there an indoor pool at Prime Plaza Hotel Sanur - Bali?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Prime Plaza Hotel Sanur - Bali?

There are plenty of amenities for couples at this resort, including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Prime Plaza Hotel Sanur - Bali?

Yes, guests can enjoy a spa tub at this resort.

Does Prime Plaza Hotel Sanur - Bali have a restaurant with a breakfast menu?

Yes, Prime Plaza Hotel Sanur - Bali has 2 restaurants, and serves breakfast for a surcharge.

Will Prime Plaza Hotel Sanur - Bali allow pets to stay for free?

No, pets and service animals aren't allowed at Prime Plaza Hotel Sanur - Bali.

Are there connecting rooms at Prime Plaza Hotel Sanur - Bali?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Prime Plaza Hotel Sanur - Bali?

The closest major airport to Prime Plaza Hotel Sanur - Bali is Ngurah Rai Intl. Airport (DPS), which is 10.7 mi away (28 minutes by car).

Can I book a room with a balcony at Prime Plaza Hotel Sanur - Bali?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy garden or pool views.

Does Prime Plaza Hotel Sanur - Bali offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Prime Plaza Hotel Sanur - Bali.

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 232 out of 568 reviews
Rating 8 - Good. 228 out of 568 reviews
Rating 6 - Okay. 82 out of 568 reviews
Rating 4 - Poor. 13 out of 568 reviews
Rating 2 - Terrible. 13 out of 568 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities, room comfort

5 night stay

Booked a pool view room, got a room looking over a pond when you looked out the window. Was told by reception that the room we were given was an upgraded room! no balcony’s on any rooms! Room was kept clean daily. Staff all very friendly and helpful. Vast amount of breakfast choices, could do installing a proper coffee machine instead of just basic coffee & tea, also tissues on the tables would be good as I don’t think being told to blow your nose on a linen napkin is very hygienic! Bar staff were all friendly and interested in our stay. Food in the Komono restaurant by the pool was outstanding and experienced afternoon tea for 2, by the pool, which was lovely, could do with taking away one of the sweet options and putting an extra savoury roll on. Overall a lovely hotel just not having a balcony wasn’t for us as assumed a pool view room would have balcony!
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had few massages. Brilliant by Nina and Udyina Everything is close by...walkable. A great hotel. Enjoyed it very much.
Stayed 5 nights in Sep 2025

10/10 Excellent

Haavard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Marta

Traveled with family
Liked: Cleanliness, staff & service
Everything has been very good, but we were overcharged at the bar. Please be careful and check your bills before paying.
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

marvin

Stayed 3 nights in Aug 2025

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Hotel was comfortable with good selection for breakfast, restaurant was great. the room was very large, unfortunately we had to change room because the shower was in the bath- I was unable to get in it- due to knee replacement. They gave us the same room with a separate shower; very helpful. I found the pool too difficult to get in , there is only a ladder to enter/ exit. or large steps without rail. I had communicated with the hotel prior to booking to ask about access etc. obviously lost in translation. Overall a nice hotel with good amenities; but not recommended if you have mobility problems. Staff lovely as always in Bali.
Stayed 6 nights in Aug 2025

8/10 Good

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fabulous hotel in Sanur especially if you are planning on going across to the islands of Lembongan or Penida after or during your stay as it’s a 10 mins walk to the boat port. The staff are excellent at the hotel and it’s a nice big spacious hotel with a lovely reception area and cafe/bar in the lobby which serves food and nice selection of drinks. Room is spacious and comfortable with excellent A/C. Very nice relaxing pool area with a cafe bar next to it. Breakfast…..fabulous buffet choice for breakfast. Such an amazing selection of foods, fruits and sweet items. This is a great choice of hotel and only 5 mins walk to the beach area where you can find lots of cafes and a nice beach walk along the front.
Stayed 1 night in Aug 2025

8/10 Good

Sally

Liked: Property conditions & facilities, room comfort
The pool was like a water park. Great for kids and you g families, pool volley ball and super soakers. Not ideal for couples looking for a relaxing getaway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wilma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine and the cleanes too. The employes was very helpful and always with smile in face.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen, Portland

Liked: Cleanliness
Everything was top notch, and reasonably priced, too, especially the delicious dinner menu and the Balinese massage at the spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food choice excellent.
Stayed 7 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Great breakfast, great staff
Stayed 4 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Purvesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in May 2025

8/10 Good

Nani

Stayed 5 nights in May 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Very nice and catering. Rooms were clean and hotel was always kept very clean.
Stayed 7 nights in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay, would certainly go back
Stayed 5 nights in May 2025

8/10 Good

Susan, Underdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great pool area. Breakfast options were great. Staff were all very friendly and accommodating. Downside the area did not have a lot of good dining options.
Stayed 1 night in May 2025

10/10 Excellent

Toh Kian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean hospitable. Staff were helpful and FB food preparation need improvement
Stayed 3 nights in May 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself is huge with very luxurious lobby and common spaces, the room itself was super average but clean. I can’t recommend the spa enough, the massages were the best I’ve ever gotten and the staff all around was super friendly and helpful even going out of their way to help. Just a quick five minute walk to the beach and a lot of good restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Resort Hotel With great welcoming lobby, With very mannered plesant staff,also great facilities, like full equipped GYM and the very best breakfast, also a very much tank you to manageress Ms.Danti that as been very helpful, i could not possible ask for more thank you very much Prime Plaza Resorts Hotel.
Stayed 6 nights in Apr 2025