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Prime Plaza Hotel Sanur - Bali

4.0 out of 5.0

Recent guest reviews

Prime Plaza Hotel has recently changed it’s name. The hotel is a wonderful place to stay. The staff are amazing and nothing is too hard for them to cater for you needs. From the first step into the hotel staff are there to assist. The hotel is well placed on the north end of Sanur and is close to the beach and most tof the tourist bars are only a short ride on the hotels bus or by taxi. The lobby is relaxed style where you can chill and wait for you shuttle bus, Taxi or ride. The hotel has everything you need, pool, bar, restaurant and gym. And did Mentioned the wonderful staff... The rooms are comfortable and large Balinese styled. Breakfasts are designed to cater for everyone and all the menu items are delicious. The staff are able to assist you with booking and tours for everything in Bali.

This is a Lovely hotel the staff are very friendly and helpful the Lobby bar is a relaxing area to sit and clean, the lobby its self is open planned and comfortable with sofas to sit on the rooms are very clean and cleaned every day and comfortable with air conditioning, there's also a shuttle bus which takes you to the beach shopping area and night market all in all this hotel is relaxing and friendly place to stay.

Our 4th stay at this hotel. The rooms are decent size and the buffet breakfast caters for many nationalities . The pool is central and close to the rooms and because it runs the length of the property you do not get that crowded feeling. The staff are friendly and helpful. Transport and tours can be arranged by the hotel. The free shuttle bus takes you into Sanur shopping precinct and there are shops close to your hotel and the beach is within walking distance.

This hotel is very near with the beautiful beach and it's easy to reach, only by walking. The hotel atmosphere is really comfortable and make me feel at home.The employees are kind and helpful. Its rooms are big and completed with Balinese style. This hotel is very suitable for vacation nor training-gatherings and conferences. Its food is varied and delicious with the taste of Indonesia, Asia, and Europe. When going on vacation nor work activities, then Sanur Paradise Hotel could be the main choice and will be very satisfactory.

Visit this hotel with my sister Mrs. Frina on 5th November 2017 rooms number 202. Hotel so huge. Great fresh welcome drink Rosela flower. Room very clean, bathroom so tidy. Hotel have a big pool and many super big ballroom. Good staff. Near from beach and easy to reach crowded nightlife entertaint.

I accompanied by daughter's family to Indonesia because my daughter and son-in-law were attending a conference at this hotel. I went to help with the three grandkids. We had two adjoining rooms which were both very nice. We had an extra bed moved into one of the rooms and it was quite comfortable. The hotel has an excellent breakfast buffet included in the room price with both Indonesian and western food choice available. For the conference they provided a very nice meeting room. The Sanur Paradise Plaza Hotel has a pool but they also have a sister hotel called the Sanur Paradise Plaza Suites that has a children's/family pool and a children's activity area called Splash Club that is Wonderful! The kids and I took the shuttle over there every day of the conference and spent the day there. They have a great waterslide, 3 depths of baby pools that are shaded, poolside food service, an indoor play area with pingpong, pool, chess, playground, crafts and movies. They have staff to help supervise the children's activities. This is a great place for a family vacation!

Third time we have been to the Suites and will continue to keep going back. Our 2 kids love it, the rooms are excellent - we had a three bedroom suite this trip with 6 people and it was plenty big enough, our only negative was we were at the very end and the traffic and dogs were quite loud so we were awake on and off from 4am every morning - something the resort can not control. But overall it was terrific as always looking forward to coming back next year.

The service in de hotel is very good, they want you to have a wonderfull experience in their hotel. The room is big enough for 2 people, the shower can use a update. Especially the showerhead, it was calcified. The location of the hotel is outside the centre of Sanur. It is quiet in the evening but you can take a cap very cheap. If you walk like 10 a 15 minutes, you walk on the beach of Sanur. The beach of Sanur is stretched so you can walk nicely there.

We stayed at the hotel for four nights. Let's begin positiv: - Breakfast is great, they have literally everything you could wish for. - the compound and the pool are beautiful - the staff is really friendly (especially the breakfast staff) - the hotel's gym and spa are great BUT, there are also some negatives: - the wifi in the room is absolutely ridiculous. We book a room for three people, but we only got wifi access for two devices. Also the wifi speed (1 MB/s) is a joke considering this is a "business" hotel. We expected way more concerning the wifi. - the "private beach" is dirty and nothing special. Even though this should be a private place for hotel guest, people constantly tried to sell stuff and massages which is extremely annoying. - the public beach in Sanur is much better than the private beach. All in all the hotel is a good place to stay, but we got a better value for the money at other places in Indonesia

We stayed here for 1 night on our way to Nusa Lembongan. We arrived on the later side and left early to catch our ferry, so we didn't spend much time enjoying the hotel. The room was clean and it was convenient to the beach, so it was perfect for what we needed.

Jl. Hang Tuah 46 Denpasar Bali

Hotel highlights

  • Walking distance to Sanur Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Sanur, Prime Plaza Hotel Sanur - Bali is within a 10-minute stroll of sights such as Le Mayeur Museum and Bali Beach Golf Course. This 329-room, 4-star resort has 2 restaurants, an outdoor pool, and free in-room WiFi. Sanur Beach and Consulate General of Japan are also nearby.


This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


All 329 rooms provide refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers, free toiletries, and slippers. Free bottled water, safes, and desks are also available.

Property features

Prime Plaza Hotel Sanur - Bali features an outdoor pool, a children's pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 24 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly resort include a spa tub, a sauna, and an outdoor tennis court.

Room options

Pool Access

King 1 | Twin 2 | Sleeps 3

Balcony Room

King 1 | Sleeps 3

Premier Room

Full 1 | Twin 1 | Sleeps 3

Adjoining Pool View Rooms

King 2 | Twin 4 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 864 reviews