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Best Western Resort Kuta

3.5 out of 5.0

Recent guest reviews

We had a very large room with a beautiful large bed it was great. Great nights sleep. Bathroom was also large and the very clean. Sheets were lovely and white with lovely soft white towels. we were only there for 2 nights . Not far to walk to places. The hotel is a little old but very good value. Staff were lovely.

When I ordered this hotel through a trip package, I expected it would be the same with the other best western, but it does not live up to my expectation. Upon arrival the receptionist was not aware with my reservation. The hotel seems old and broken down. They did upgrade my room from superior to the one with bath tub. Then when we entered the room, it was big and old, never have I seen or felt a hotel with such dirty floor and sheets. They felt like it has not been changed for weeks. There were mosquitoes every where. The breakfast was so - so. The only pro's was the wifi is stable and quite fast, and the location is in front of the mini market with few food stalls so it was easy to find food. It is only about 3 - 4 km from the airport.

Stayed here for 5 nights in 2 interconnecting rooms. Our rooms were large with views of the pool....Good balcony too. Breakfast was very average as not much western food (mainly indonesian)...location not so good for people who don't know the area, but for us great. The hotel is super quiet, and personally think it shouldn't be under the best western banner as it is lacking quality and is a tad tired.... Staff at reception didn't come across as friendly, but they were efficient. Overall, ok for a short stay, but seems the hotel isn't aimed at the western market.

This hotel offers good service and friendly staff . The rooms are very clean and hotel location near by to shops you can purchase all kind this you near like light snack and beer. There is a Indian restaurants near by but no chance to try their food. The room are big feel very comfortable.

I booked through myfave and i think i got upgraded to a pool view room which was not informed upon check in.. The breakfast was so so and i found many fruit flies around the fruit platter and the fried rice was hard.. Most importantly, I noticed that my room door #3115 can be opened without a room key which is truly crucial issue and I reported immediately to the Front Office Manager and he was intended to give me a late check out until 01 or 02 PM but I refused.. Overall, it was nice stay but would be better if the room door is working properly as I only noticed on departure day.. One more thing to take note is the room key.. Do not lose it or you will be charged at IDR 100,000 as informed by the Front Desk..

This was a good hotel to stay at. We got a free room upgrade which was wonderful. Food options were not so great, but were good enough. The only negative thing I can think is the location of the hotel. Not too close to the beach or the market. But, a very good budget hotel.

Quite nice rooms and comfortable bed. Air conditioning unit was noisy but necessary due to the heat and humidity. Being a non smoker was not happy that if we wanted to sit outside by the pool area at the restaurant there is no designated non smoking areas so anyone can smoke anywhere and is quite disgusting when trying to have dinner. Pricing and service was sensational but the rooms need some updating and maintenance as the silicon around the bath and sink were mouldy. Breakfast buffet doesn`t cater very well as selection does not even include bacon or if there is bacon it is artificial BEEF bacon?? Close to 3 shops across the road and 24hr and ATM. Avoid the "Private Taxi" guys at the resort as they are a rip off. Want 70000RP(47AUD) to go 2klms. Always call a Bluebird Taxi which have meters and can do same trip for $10000-30000($1-3AUD)

Lovely hotel. Not to far from the beach ans shops. What makes the hotel good is the way the people from reception and restaurant perform towards the guests!! From the reception I would like to mention Eka. From the restaurant I would like to compliment Prima! Both young people who perform splendid in their jobs. Allways a smile and energy! Greetings from Holland, Jos.

Nice hotel budget with staff are very friendly and helpful. Near to the airport, close to the center of kuta, only 15 minutes walk to the nearly beach. Hotel has a huge swimming pool, also swimming pool for kids. overall was great for the price.

Very nice family hotel, 10 minutes walk to Kuta centre past the back of water bomb park . Rooms big and spacious but very dated in most things bathroom just appears well used. But how long do you stay in your room? Breakfast ample choice of different cultures only thing missing is bacon and baked baked beans , served 6am till 10am but not pushy for bang on 10 . Why not do it 7am -10:30 as generally people still there at 10:30.Staff are really friendly and nothing too much trouble . The pool is one of best I've seen large different depths even a 3m section which we rented dive gear to do some training in and hotel was fine with it . Obviously they must have had a dive school here before. Never ate at hotel but people said portions very small. You got lots nearby after 10 min walk supermarkets across street , laundry for 40p a kg a cross between supermarkets.. Suggestions ......dated property especially bathrooms , had to ask for towels 5 days in a row ( fine bringing them but shouldn't have to ask ) . Biggest problem only 6 Sunbeds the pictures show lots more so it is very poor for sunbathing when you have a great pool . Drinks could be cheaper then everyone would stay here through the day and night . These are only suggestions I would highly recommend this hotel for amenities and location

Jl. Kubu Anyar, No. 118 Kuta Bali

Hotel highlights

  • Close to Kuta Beach and Tuban Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Kartika Plaza, Best Western Resort Kuta is within a mile (2 km) of popular sights such as Kuta Beach and Tuban Beach. This 111-room, 3.5-star resort has an outdoor pool along with free in-room WiFi and free valet parking. Located centrally in Kuta, it's also close to Carrefour Plaza Kuta and Legian Beach.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


All of Best Western Resort Kuta's 111 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free newspapers, free bottled water, and safes are also standard.

Property features

At Best Western Resort Kuta, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly resort include a business center, express check-in, and express check-out.

Room options

Deluxe Room, 1 Queen Bed, Smoking, City View

Queen 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking, City View

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Pool Access

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Garden View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 534 reviews