If you are looking for a clean modern hotel close to the center of Heidelberg, this is it. There is no historic ambiance or plush lobby, just clean comfortable rooms. Staff was very helpful and friendly. It is a short walk to the center of the old city, not very far. Breakfast was very good.
The staff at the hotel were outstanding and extremely friendly/Polite - willing to help in any way possible. Our stay was okay although at first we didn't get the room we had ordered that being said, I mentioned something to reception and they upgraded us free of charge. Other than that minor problem, ...
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Spent three nights here while attending an academic conference. Clean rooms with new appliances and fixtures; well-maintained. Helpful and friendly staff, from the front desk to the room cleaners. High quality breakfast. Conveniently located across the street from the train station; but not in the least bit seedy. Front desk was able to honor my request for a quiet room by putting me facing a side street, not the train tracks side. My room was quiet. No iron in room, but the front desk sent one up and I was allowed to keep it through all three nights of my stay. One concern: the internet service provider had an outage one evening that was not resolved until early the following morning; staff made clear that the problem was with their contractor, and not the hotel, so it's not clear to me whether the outage was specific to the hotel. Finally, this hotel was raising money for World Wildlife Federation while I was there: Nice!
First time a stayed in an A&O, it was a good experience. I had a room for one. When I travel, I am over 70, I look for a clean, save, inexpensive hotel and that is what I found , Perhaps a desk and bed lamp would have been nice.
Beautiful hotel in an excellent location. Deluxe double room was large and had an incredible view of the Heiligeistkirche.
I had a great time. Everything was within walking range or a taxi ride.