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Hotel Naomi

Property class: 2.5

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Photo gallery for Hotel Naomi

A series of hexagonal pendant lights hanging from a ceiling in a dimly lit interior space.
A welcome mat with the word "WELCOME" on a tiled floor.
A wooden console table with a decorative elephant figurine, a potted plant, and a mirror with a geometric frame.
A room with a ceiling fan, a mirror with a brick frame, two wicker chairs, a blue sofa, a black office chair, a small table with a laptop, and a fire extinguisher.
A modern bathroom with a glass shower enclosure, a white sink, and a wooden-framed mirror.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Centro, Bacalar, QROO, 77930
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a wooden bed, white bedding, and a heart-shaped towel on the bed. There are two blue rugs on the floor, a ceiling fan, and a window with a view of greenery.

Deluxe Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A bathroom with a white sink, a mirror, and a bed with a blue bedspread.

Basic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

A bedroom with a bed, a ceiling fan, a window with blinds, a small desk with a refrigerator, and a door with a glass panel.

Luxury Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room

A hotel room with two beds, a ceiling fan, a TV, a mirror, a small kitchenette, and a bathroom with a shower.

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

About the neighborhood

Bacalar

Located in Bacalar Centro, Hotel Naomi is within a 5-minute walk of Lake Bacalar and within 15 minutes of other popular attractions like Laguna Bacalar Ecological Park. The 8 rooms at this hotel include Smart TVs, TVs, and pillowtop beds.

What's nearby

  • Zócalo - 3 min walk - 0.2 miles
  • Lake Bacalar - 5 min walk - 0.3 miles
  • Fort of San Felipe - 5 min walk - 0.3 miles
  • Municipal Spa of Bacalar - 6 min walk - 0.4 miles
  • Laguna Bacalar Ecological Park - 11 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Navieros Bacalar - ‬5 min walk
  • ‪La Trattoria 46 - ‬3 min walk
  • ‪Pizzeria Bertilla - ‬2 min walk
  • ‪La Guapachosa - ‬3 min walk
  • ‪Mr. Taco - ‬2 min walk

About this property

Hotel Naomi

A stay here includes free parking. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage.
Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers, and pillowtop beds with down comforters ensure a restful night. Ceiling fans, safes, and wardrobes or closets are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Onsite parking options include a garage and a carport

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

Is free cancellation available at Hotel Naomi ?

Hotel Naomi provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do close to Hotel Naomi ?

This hotel is situated in Bacalar Centro within a short 4-minute walk of Lake Bacalar and also 12 minutes on foot from Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Zócalo less than a mile away.

Will I be able to park at Hotel Naomi ?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Naomi include a casino on the premises?

No, Hotel Naomi doesn't have a casino.

Is there an indoor pool at Hotel Naomi ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Naomi ?

Amenities that appeal to couples at this hotel include a down comforter, Netflix, and a rainfall showerhead.

Does Hotel Naomi have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Naomi feature a restaurant that includes a breakfast menu?

No, Hotel Naomi doesn't have a restaurant that serves breakfast.

Does Hotel Naomi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Naomi .

Does Hotel Naomi have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Naomi ?

The closest major airport to Hotel Naomi is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.3 mi away (36 minutes by car). Another top airport is Corozal (CZH), which is around 20.4 mi away.

Can I book a room with a balcony at Hotel Naomi ?

No, there aren't any guestrooms at Hotel Naomi that offer a balcony.

Hotel Naomi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 84 reviews
Rating 8 - Good. 19 out of 84 reviews
Rating 6 - Okay. 3 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was very clean! The hotel smelled so good as you walked in. The sheets and towels smelled so fresh.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quiet. 5 minute walk to the centro plaza. Lots of restaurant choices. 8-10 minute walk to the lagoon.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many shops nearby within walking distance , easy check out just leave drop off the key in the black mailbox they have, the girls that cleaned the room left it spot less, if your looking for a place just to lay down and sleep with no frills this is the hotel for you.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! It’s updated and smells so good. The hotel staff is very kind. I would definitely stay there again and again. It felt like home.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
New construction and smells delicious very clean
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre, room was very clean . The area was a bit noisy with yappy dogs ( next door) and cockerels crowing ( across the road) . The shower was lovely and powerful , and it’s was a great place to be close to restaurants.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around hotel. Highly recommend. Outstanding customer service
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay again. The room was clean and modern. It was walking distance to the fort and all the restaurants. There is a cafe right across the street that had a great breakfast and service. And there is a beer store on the corner.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness
This was very nice clean love the room .
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Exellent
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is perfect, you can walk everywhere on the area. The bathroom shower drain had a weird smell but i guess most of bacalar placer have that smell, I just kept the door closed. The staff was very friendly and the place is clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in Hotel Naomi in Bacalar, Mexico: Everything was super clean and organized. The hotel location is perfect almost in Downtown. Few steps and you are in the main Downtown street. We had a little bit of mistake made by hotel staff and it was solved as soon as possible. The staff is very nice, convenient parking right by the hotel. Highly recommend!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in a rural town

Very modern rooms in a more rural mexican town. Its quite far from the bus terminals however most things are - its situated well near the Centro of Bacalar though. Most lagoon tours start from a fair walk away too from the hotels along the coast further down the road (approx 20-30minutes), but its safe enough. The hotel itself has tinted black windows for rooms but also blinds so there is plenty of privacy. Hot water, clean rooms and beds and a fridge too. No 24 hour reception though.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excesive use of fragance throughout (we removed 3 small open bottles of liquid fragance from the room and a more in the hallway).
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, ubicación, limpieza
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, bien ubicado, limpio, todos muy atentos, muy buena atención del encargado
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bien me encantó lo céntrico está todo está cerca la habitación súper limpia y cómoda todos los días nos aseaban el cuarto la verdad súper bien
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel centrico, personal muy amable, sitios de interes cercanos (plaza central, laguna), restaurantes cercanos. En especial la oaxaquena a unos pasos del hotel. Las habitaciones limpias.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busqué una opción asequible y céntrica, y sin embargo, la habitación que nos asignaron es mucho mejor que la de otro hotel más grande al que fuimos después en la costera que costó 4 veces más. Fuimos amablemente atendidos en todo momento. Mi experiencia descansando en este hotel fue muy grata.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente habitación amplia, muy cómoda y sobre todo muy limpia
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Posizione ottima
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Top, chambre impeccable, tres grand lit confortable, propre. Très accueillant. Parfait
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Excelente el hotel, camas amplias.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Posizione ottima, peccato non avere vista esterna dalle camere.
Stayed 2 nights in Dec 2025