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Hotel Casa Caracol Bacalar Lagoon

Property class: 3

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Room
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Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
609 Costera, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪18 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Comfort Room, 2 Double Beds, Garden View

Room

Comfort Room, 2 Double Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Room

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Room

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Bacalar

Hotel Casa Caracol Bacalar Lagoon places you next to Lake Bacalar and within a 10-minute walk of Cenote Negro. This 9-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.

What's nearby

  • Lake Bacalar - 2 min walk - 0.1 miles
  • Municipal Spa of Bacalar - 18 min walk - 1.0 mile
  • Fort of San Felipe - 5 min drive - 1.8 miles
  • Zócalo - 5 min drive - 1.8 miles
  • Laguna Bacalar Ecological Park - 6 min drive - 2.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Navieros Bacalar - ‬17 min walk
  • ‪Noru - ‬12 min walk
  • ‪La Trattoria 46 - ‬3 min drive
  • ‪Pizzeria Bertilla - ‬3 min drive
  • ‪Albahaca - ‬9 min walk

About this property

Hotel Casa Caracol Bacalar Lagoon

Guests staying at Hotel Casa Caracol Bacalar Lagoon enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
Guests can expect free WiFi and 22-inch flat-screen TVs with digital channels. Beds sport down comforters. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Shower

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Casa Caracol Bacalar Lagoon
Hotel Casa Caracol Bacalar Lagoon Hotel
Hotel Casa Caracol Bacalar Lagoon Bacalar
Hotel Casa Caracol Bacalar Lagoon Hotel Bacalar

Frequently asked questions

Is free cancellation available at Hotel Casa Caracol Bacalar Lagoon?

Hotel Casa Caracol Bacalar Lagoon provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see close to Hotel Casa Caracol Bacalar Lagoon?

This hotel in Bacalar is within a 10-minute walk of Lake Bacalar and Cenote Negro. You'll also find Cenote Esmeralda and Municipal Spa of Bacalar less than a mile away.

Will I be able to park at Hotel Casa Caracol Bacalar Lagoon?

Yes, self parking is offered for free at the hotel.

Does Hotel Casa Caracol Bacalar Lagoon feature a casino on the premises?

No, Hotel Casa Caracol Bacalar Lagoon doesn't have a casino.

Will I find an indoor pool at Hotel Casa Caracol Bacalar Lagoon?

No, there is no indoor pool at this hotel.

Is Hotel Casa Caracol Bacalar Lagoon good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as an outdoor entertainment area and a garden.

Does Hotel Casa Caracol Bacalar Lagoon have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Caracol Bacalar Lagoon have a restaurant with a breakfast menu?

No, Hotel Casa Caracol Bacalar Lagoon doesn't have a restaurant that serves breakfast.

Will Hotel Casa Caracol Bacalar Lagoon allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Casa Caracol Bacalar Lagoon.

Does Hotel Casa Caracol Bacalar Lagoon have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Casa Caracol Bacalar Lagoon?

The closest major airport to Hotel Casa Caracol Bacalar Lagoon is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23 mi away (35 minutes by car). Another top airport is Corozal (CZH), which is around 19.5 mi away.

Can I book a room with a balcony at Hotel Casa Caracol Bacalar Lagoon?

No, you won't find guestrooms with balconies at Hotel Casa Caracol Bacalar Lagoon.

Hotel Casa Caracol Bacalar Lagoon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el hotel no existe por ningun lado
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamacas
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy agradable para disfrutar con la familia
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.
Stayed 2 nights in Jun 2022