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Sheraton Austin Hotel at the Capitol

3.5 out of 5.0

Recent guest reviews

Very happy with the staff, the hotel and the room. I slept better than I do in my own bed. The only thing I was not happy about was that when I tried to connect to the hotel's wifi, there was a message that I was going to have to pay to get connected. I was also not at all pleased with the overnight parking fee in the garage. I realize that downtown parking space is at a premium, but come on. What I though was a "great" deal through Orbitz had addded on costs that did not make it great. I would have booked somewhere else had I know about the add-on fees.

The hotel is very nice and is only a short walk away to the Capital. The room was clean and we had a view of downtown. The hotel's restaurant has very good breakfast and we always left full.

close to the Capitol. Franklins bbq right down the street. During bad weather, convenient indoor pool and jacuzzi.

Pague dos moches pero me retiré y solo estuve 1 noche, el hotel está muy sucio y falta de mantenimiento, huele muy mal las habitaciones

The hotel is undergoing a major lobby renovation, but our room was very clean and we were on the quiet side of the hotel overlooking the creek and Capital. Only disappointment was there was no lobby food services since it was undergoing renovation.

Staff was excellent at front desk, restaurant and room service cleaning.

The hotel and staff were great. It had everything we needed as far as dining and Starbucks in the hotel. We were there to tour the State Capital and the hotel was within walking distance we did not have to use are car until we checked out. a major plus!

the hotel was very nice, no airport shuttle, no shuttle to convention center, no refrigerator, not a good value for the price. very very nice though

Excessive noise in the room. Very small room and poor bath room facilities.

great weekend get away with friends in Austin, tx.

This hotel was not up to Sheraton standards. Needs a lot of improvement from staff to the cleanliness of the room.

Room was dated, amenities left a ton to be desired and relative to other similarly priced hotels it was dirty. Staff was friendly and the location is decent,

Staff was super friendly and we ordered room service and it was great!

Very nice experience, were able to check in early to a clean and fresh room. Staff was friendly and helpful, location is great specially if you are looking for nightlife fun.

This hotel is about what you would expect from a Sheraton in terms of the look and feel of the place. What I was impressed with was the staff. The check-in process was simple and the lady was so friendly. Same with check-out. They really made me feel like they would go out of their way to help me with anything I needed. And they did it in a friendly way with a smile. We upgraded to the club view and the view was nice from the club level. We could see downtown Austin. The food for breakfast was really better than expected with berries and eggs and toast. The coffee was excellent. Overall, this is a great hotel in this price range.

The first room I checked into must have been a smoking room in previous years. It still smelled of smoke. Checkin was smooth and front desk was friendly. They changed the room. In the evening wanted something to snack on. Room service stopped at 11 so had to resort to vending machine. Vending machines only took quarters. Went to front desk to ask for change. The clerk told me they do not keep change for guests. Had to go out and down the street to convinence store. Asked for a late check out, which to my surprise after being granted that it would cost and additional 50.00. I feel the hotel was of value until started seeing all the extra charges added on.

is it part of the sherdon group ???? not up to std.

I don't think that one bad apple should ruin someone's stay. I think that if I pay for accommodations for three that we should have been told or automatically been assigned a rollaway, instead the woman who checked us in told us that they were all out of rollaway beds as if we had to figure it out ourselves . I called back later that evening and your customer service was excellent she sent up what I requested and she even called afterwards to make sure I received the bed and pillows. After that it was awesome.

My wife and I were very pleased with our stay at the Sheraton, Austin. The facility was great and the proximity to eateries was awesome and so convenient. We definitely look forward to staying at the Sheraton Austin again in the near future.

Someone else had been in our room, I suppose a guest who decided to change rooms. They didn't go back in and straighten things up. Someone had obviously been laying in the bed, lights were all on, luggage rack out, AC turned on, etc. So we asked to change rooms, they took care of it. Pam at the front desk was wonderful, upgrading our room and providing free breakfast. Overall, this hotel was not worth how much we spent for it, but the staff was nice and helpful.

701 E 11th Street Austin TX

Sheraton Austin Hotel at the Capitol places you in Downtown Austin, within a leisurely stroll of popular sights such as Austin City Limits and Texas State Capitol. This 3.5-star hotel welcomes guests with 364 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour fitness center. Located in central Austin, the hotel is also near Governor's Mansion and Blanton Museum of Art.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 364 air-conditioned rooms feature private yards, coffee makers, and free newspapers. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. Safes, phones, and ironing boards are also standard.


Property features

Sheraton Austin Hotel at the Capitol features an indoor pool, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 32 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and 15 meeting rooms.

Room options

Club Double Room, Business Lounge Access

Full 2 | Sleeps 4

Club Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Superior Double Room

Full 2 | Sleeps 4

Traditional Double Room

Full 2 | Sleeps 4

Guest reviews for Sheraton Austin Hotel at the Capitol

Everyone (5) Business (12) Couples (41) Family (17) Other (3) Friends (14)
4

great location

Everyone

Very happy with the staff, the hotel and the room. I slept better than I do in my own bed. The only thing I was not happy about was that when I tried to connect to the hotel's wifi, there was a message that I was going to have to pay to get connected. I was also not at all pleased with the overnight parking fee in the garage. I realize that downtown parking space is at a premium, but come on. What I though was a "great" deal through Orbitz had addded on costs that did not make it great. I would have booked somewhere else had I know about the add-on fees.

By on Dec 13, 2016

4

close to downtown

Everyone

The hotel is very nice and is only a short walk away to the Capital. The room was clean and we had a view of downtown. The hotel's restaurant has very good breakfast and we always left full.

By , from G on Aug 30, 2016

3

downtown austin

Everyone

close to the Capitol. Franklins bbq right down the street. During bad weather, convenient indoor pool and jacuzzi.

By on Aug 23, 2016

4

nice austin visit

Everyone

The hotel is undergoing a major lobby renovation, but our room was very clean and we were on the quiet side of the hotel overlooking the creek and Capital. Only disappointment was there was no lobby food services since it was undergoing renovation.

By , from Dallas, Texas on Feb 29, 2016

5

great experience

Families

Staff was excellent at front desk, restaurant and room service cleaning.

By on Oct 2, 2015

5

awesome getaway trip

Families

The hotel and staff were great. It had everything we needed as far as dining and Starbucks in the hotel. We were there to tour the State Capital and the hotel was within walking distance we did not have to use are car until we checked out. a major plus!

By on Sep 21, 2015

4

spiceworld rocks

BusinessTravelers

the hotel was very nice, no airport shuttle, no shuttle to convention center, no refrigerator, not a good value for the price. very very nice though

By on Sep 1, 2015

2

poor room. excessive noise.

BusinessTravelers

Excessive noise in the room. Very small room and poor bath room facilities.

By on Aug 19, 2015

5

awesome w/e get away

LGBT

great weekend get away with friends in Austin, tx.

By on Dec 2, 2014

3

not satisfied

Families

This hotel was not up to Sheraton standards. Needs a lot of improvement from staff to the cleanliness of the room.

By on Nov 18, 2014