great place,great location, friendly staff walking distance from 6th, rainey, and cool brunch spots On a cool little creek with nice sitting area and a cool bar “The Yard”
Old property. Forget it. Not properly staffed cafe. No stirers. Decent location.
The rooms are filthy and old. When we arrived, our room smelled as though someone had taken a large bottle of mouth wash and dumped it throughout the room. Because we checked in late, we stayed in the room. I woke with my lungs hurting. We changed rooms the next day. The room still had the smell of Scope, but not as bad. The carpets in the rooms were old and tearing. The wallpaper was tearing from the walls. There were black marks all over the base boards and bed trim. Although the exterior facilities look nice, the rooms are 2 the equivalent of a 2 star hotel.
Nice stay. Good service. Close to UT campus and downtown.
Our room was along side the three elevators. Not new silent elevators, old noisy elevators. Why do you even put paying customers in the room right next to the elevators. With a thin layer of sheet rock as the only sound insulator, it dose not make for a peaceful night. It only got quite around 4:00 am, but started back up around 5:00. This is the equivalent to buying a ticket to a sporting event or broadway show with an obstructed view. To pay the same rate as the other guests and be treated to the sounds of worn out elevators all night is insulting.
Breakfast rates are too high. And their bath is too small
The room was nice and the staff was super friendly.
The location , amenities and cleanliness of this property .
Located in Downtown Austin, Sheraton Austin Hotel at the Capitol is within a 10-minute walk of popular sights such as Sixth Street and Frank Erwin Center. This 3.5-star hotel has 367 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. To-go breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
The 367 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Safes, ironing boards, and desks are also standard. Housekeeping is available on request.
Sheraton Austin Hotel at the Capitol features an indoor pool, an outdoor pool, and a 24-hour fitness center. Valet parking is offered for USD 45 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
great place,great location, friendly staff walking distance from 6th, rainey, and cool brunch spots On a cool little creek with nice sitting area and a cool bar “The Yard”
Thank you for the great score. We truly appreciate it. We hope to see you back again soon
Thank you for taking the time to rate your stay with us. We truly appreciate the great score! Thank you again and we hope to see you back again soon.
Thank you for taking the time to rate your stay. We apologize for not meeting your expectations. We do hope to have another opportunity to host you again in the near future. We are confident we can show you the true Sheraton Austin experience on your next stay.
Thank you for the great score!! We look forward to your next visit
Old property. Forget it. Not properly staffed cafe. No stirers. Decent location.
Thank you for the feedback and we do apologize for the issues with our Café. We will ensure to share this with our team to ensure we correct it going forward. We will also be undergoing a renovation in the near future. We will be addressing our guest rooms and some areas of our public areas. Thank you again and we hope to see you back again soon.
Thank you for the great score and for sharing it. We hope to see you back with us again soon.
The rooms are filthy and old. When we arrived, our room smelled as though someone had taken a large bottle of mouth wash and dumped it throughout the room. Because we checked in late, we stayed in the room. I woke with my lungs hurting. We changed rooms the next day. The room still had the smell of Scope, but not as bad. The carpets in the rooms were old and tearing. The wallpaper was tearing from the walls. There were black marks all over the base boards and bed trim. Although the exterior facilities look nice, the rooms are 2 the equivalent of a 2 star hotel.
Thank you for your feedback and we apologize for our rooms not meeting your expectations. We will be undergoing a renovation in the near future that will be addressing the items you discussed. We hope to see you back at that time.
Thank you for the great score. We truly appreciate you sharing. We are looking forward to your next visit.
Thank you so much for your review. We look forward to welcoming you back with us!