Great location. Room was nice and had a refrigerator.
Everything was great except for the ongoing frustration of trying to get in and out of the parking garage. My room key only worked sometimes trying to get in and never when I was trying to get out
Garage elevator broken. Staff warned that I may get stuck in the room elevator. My sink didn’t work, no water. Staff was rude when I asked to change rooms.
Bed/pillows/bedding weren’t super comfortable and you could hear the pipes quietly moaning pretty constantly, but beyond that it was a great stay! Staff was friendly and helpful and it was clean. On par with what you’d expect from a Sheraton.
great place,great location, friendly staff walking distance from 6th, rainey, and cool brunch spots On a cool little creek with nice sitting area and a cool bar “The Yard”
Old property. Forget it. Not properly staffed cafe. No stirers. Decent location.
The rooms are filthy and old. When we arrived, our room smelled as though someone had taken a large bottle of mouth wash and dumped it throughout the room. Because we checked in late, we stayed in the room. I woke with my lungs hurting. We changed rooms the next day. The room still had the smell of Scope, but not as bad. The carpets in the rooms were old and tearing. The wallpaper was tearing from the walls. There were black marks all over the base boards and bed trim. Although the exterior facilities look nice, the rooms are 2 the equivalent of a 2 star hotel.
Located in Downtown Austin, Sheraton Austin Hotel at the Capitol is within a 10-minute walk of popular sights such as Sixth Street and University of Texas at Austin. This 3.5-star hotel has 367 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. To-go breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
The 367 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Safes, ironing boards, and desks are also standard. Housekeeping is available on request.
Sheraton Austin Hotel at the Capitol features an indoor pool, an outdoor pool, and a 24-hour gym. Self parking is available for USD 30 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Great location. Room was nice and had a refrigerator.
Everything was great except for the ongoing frustration of trying to get in and out of the parking garage. My room key only worked sometimes trying to get in and never when I was trying to get out
Garage elevator broken. Staff warned that I may get stuck in the room elevator. My sink didn’t work, no water. Staff was rude when I asked to change rooms.
It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! Look forward to seeing you back at the Sheraton Austin at the Capitol!
It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! Look forward to seeing you back at the Sheraton Austin at the Capitol!
Thank you for a taking a moment to share feedback about your experience. It's disappointing to learn you did not receive the experience you deserve and we will be sure to address this matter with the team internally.