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Holiday Inn Express Hotel & Suites Austin - Sunset Valley

2.5 out of 5.0

Recent guest reviews

Nice clean hotel with friendly staff. Great location close to downtown, restaurants and shopping. Easy to get to just off the highway.

This location was great for what we needed. Clean, nice looking facility. The staff could be a little nicer and more friendly but we did meet one gentleman upstairs that was extremely helpful and kind. I wish there was a hot tub, and the gym equipment wasnt very great but we are accustomed to pretty nice. Overall i'd stay again, the breakfast was pretty good and the decor was nice.

The rooms were very nice. Comfortable bed. Clean bathrooms and quiet halls.

Staff professional and friendly. Room was spacious , clean and the bed was incredibly comfortable! As was the pillow! Only stayed one night, but we will keep it in mind when we return

The hotel was conveniently located in Austin. The staff was amazingly helpful finding my way around.

The hotel and staff were very nice. The hotel was in a safe area. It is on a one way street that made it a little hard to get around but it was not terrible. I would stay again.

clean and spacious rooms.....very helpful staff at front desk .... best continental breakfast at this type of hotel

Not a bad stay. The hotel looks like it's in a mediocre part of town. Inside is pretty basic, but staff is friendly and quick. Got my room, it was clean and had what I needed. Check in and out was a breeze.

I stayed in this hotel with a collegue. Both myself and my collegue got phone calls to our room at 3 in the morning asking for our credit card details relating to our booking at the hotel by someone who identified themselves as the hotel manager. I did not give out my details but , unfortunately, my collegue did. Then, he had his credit card account cleaned out. So, one of these parties had a security lapse: 1. Hotel 2. the travel booking company 3. My company.

Friendly staff. Clean room. Quiet. I would definitely stay there again.

The staff was so friendly and helpful. The food was good and the room very clean. I would stay again!

We stayed at this hotel to attend a wedding. The rooms were nicely decorated. The bed was very comfortable. The free breakfast was awesome! The hotel looks pretty new & fairly modern. Overall, a good experience.

We used the hotel as a base while visiting our older daughter and her family--since they are in a small apartment. It was a very well maintained, clean, and quiet place, with the expected good hot breakfast. It was a little hard to see at night, but perhaps Austin zoning laws limit sign size and placement. It was more than we normally pay for hotel rooms BUT the extra space and sofa bed plus the high quality made it worth it!

The front desk was very helpful with navigating around the area. The highway system is somewhat confusing but they gave us a good map to negotiate around the area. The hot breakfast buffet was a time and money saver for us.

Visited family while here. Place was clean but had a strong smell of some kind of disinfectant. Price was right. Breakfast was good. Media room was helpful. Employees were accomidating.

The hotel was very clean and the service was great. The breakfast from 6a-10a was also great! The part of town that the hotel is in shut down pretty early and is not the closest to 6th street or downtown Austin. I can't say anything bad about the hotel however!

Put in handicap room and was poorly laid out and completely unattractive. However, staff was pleasant and breakfast was above average. I will not stay at another Holiday Inn Express based on the room we had.

doctor visit

Unfortunately I was in Austin for a funeral. The location of the hotel, friendly staff, clean facility,generous breakfast buffet and access to to the freeway made my stay pleasant under a stressful situation.

Great hotel. Clean rooms and very quiet. The only complaint I have is that I booked a room with two beds on orbitz and when I got there they had reserved one bed, but they fixed it immediately so no harm no foul.

4892 W Highway 290 Austin TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located 2.6 mi (4.1 km) from Garrison Park, Holiday Inn Express Hotel & Suites Austin - Sunset Valley is within a 10-minute drive of Zilker Botanical Garden. This hotel has 99 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Zilker Park is also a short drive away.


Dining

Start your day off right with a free buffet breakfast. Quench your thirst with a drink at the bar/lounge.


Rooms

All of Holiday Inn Express Hotel & Suites Austin - Sunset Valley's 99 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are also available.


Property features

At Holiday Inn Express Hotel & Suites Austin - Sunset Valley, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room

King 1 | Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Holiday Inn Express Hotel & Suites Austin - Sunset Valley

Everyone (4) Business (10) Couples (5) Family (5) Other (2) Friends (1)
5

clean, comfortable and nice breakfast

Everyone

Nice clean hotel with friendly staff. Great location close to downtown, restaurants and shopping. Easy to get to just off the highway.

By , from Delaware on Apr 27, 2017

5

visiting austin

Everyone

This location was great for what we needed. Clean, nice looking facility. The staff could be a little nicer and more friendly but we did meet one gentleman upstairs that was extremely helpful and kind. I wish there was a hot tub, and the gym equipment wasnt very great but we are accustomed to pretty nice. Overall i'd stay again, the breakfast was pretty good and the decor was nice.

By , from Oregon on Mar 30, 2017

4
Everyone

The rooms were very nice. Comfortable bed. Clean bathrooms and quiet halls.

By on Jan 1, 2017

5

hotel was close to relatives

Everyone

Staff professional and friendly. Room was spacious , clean and the bed was incredibly comfortable! As was the pillow! Only stayed one night, but we will keep it in mind when we return

By , from houston on Nov 26, 2016

5

great place for a buiness trip

BusinessTravelers

The hotel was conveniently located in Austin. The staff was amazingly helpful finding my way around.

By on Jul 22, 2015

4

holiday inn express

BusinessTravelers

The hotel and staff were very nice. The hotel was in a safe area. It is on a one way street that made it a little hard to get around but it was not terrible. I would stay again.

By on Apr 21, 2015

4

wedding

Families

clean and spacious rooms.....very helpful staff at front desk .... best continental breakfast at this type of hotel

By on Apr 8, 2014

4

good quick stay

BusinessTravelers

Not a bad stay. The hotel looks like it's in a mediocre part of town. Inside is pretty basic, but staff is friendly and quick. Got my room, it was clean and had what I needed. Check in and out was a breeze.

By on Sep 19, 2013

3

security issues ?

BusinessTravelers

I stayed in this hotel with a collegue. Both myself and my collegue got phone calls to our room at 3 in the morning asking for our credit card details relating to our booking at the hotel by someone who identified themselves as the hotel manager. I did not give out my details but , unfortunately, my collegue did. Then, he had his credit card account cleaned out. So, one of these parties had a security lapse: 1. Hotel 2. the travel booking company 3. My company.

By on Apr 22, 2013

4

good stay

BusinessTravelers

Friendly staff. Clean room. Quiet. I would definitely stay there again.

By on Apr 16, 2013