We chose not to stay in this hotel after seeing the lobby and the room.
Staff was awesome! Hotel was super clean and breakfast was good for the price. Overall a great stay 🙏
I made an error in my booking and manager would not even consider making a no loss of revenue correction. Complete blockhead.
Check in was super. 2 people at the desk because a busy time. I appreciated that.
We enjoyed our one-night stay here. A nice, quite hotel. The staff was very friendly and helpful. The breakfast was pretty standard, but we much appreciated it. Would definitely stay here again and recommend to others.
Staff excellent and wearing masks -in Texas! Nice breakfast buffet. Comfy bed.
Clean facility, friendly staff. The key card was glitchy but worked eventually.
The floors were sticky, no hairdryer, no tv instructions, dimly lit.
I especially liked to professionalism of staff. I fell and feel the the weather mat at the door of the entry should have been placed in such a way that my shoe would not have caught on it.
Everything was pretty great and the bed and linens were extremely comfortable. Only problem was when we got up in the morning we had left some clothes on the floor and when picking them up roaches from the room had found their way in! We did not even bring any food or drinks into the room, we were only there one night to sleep while passing through.
it's clean and location is great for the activities my family wants to do.
Only one employee at front desk during very busy check in process. We had to wait a long time to get our room.
The ladies during both shifts during my stay were exceotionally kind and professional.
Very nice hotel helpful staff...My only problem with this property its very hard to find the GPS does not take you to the property I tried 3 different programs finaly called the hotel and she gave us the address to the hotel down the street then we found it very irritating please fix this
Location, The property was so what run down and need new carpet and some up dates
Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel places you next to Solar Eclipse April 8th 2024 and within a mile (2 km) of Sunset Valley Village. This 99-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free full breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
We chose not to stay in this hotel after seeing the lobby and the room.
Staff was awesome! Hotel was super clean and breakfast was good for the price. Overall a great stay 🙏
I made an error in my booking and manager would not even consider making a no loss of revenue correction. Complete blockhead.
Check in was super. 2 people at the desk because a busy time. I appreciated that.
We enjoyed our one-night stay here. A nice, quite hotel. The staff was very friendly and helpful. The breakfast was pretty standard, but we much appreciated it. Would definitely stay here again and recommend to others.
Thank you
Staff excellent and wearing masks -in Texas! Nice breakfast buffet. Comfy bed.
Clean facility, friendly staff. The key card was glitchy but worked eventually.
The floors were sticky, no hairdryer, no tv instructions, dimly lit.
I especially liked to professionalism of staff. I fell and feel the the weather mat at the door of the entry should have been placed in such a way that my shoe would not have caught on it.
Dear valuable guest, we are sorry you’re not happy with your stay in our hotel. The hotel was renovated and looks brand new hotel. Almost all our guests were satisfied and happy the rooms and buildings facilities are well maintained.