Business Hotels in Aurora, Rhome

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Jun 11 - Jun 12
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Check prices in Aurora for tonight, Jun 11 - Jun 12
Jun 12 - Jun 13
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Recent Business Hotels Reviews

Holiday Inn Fort Worth - Alliance by IHG

Holiday Inn Fort Worth - Alliance by IHG

1/5 Terrible
"We had a 5night reservation at the Holiday Inn Alliance in Fort Worth and unfortunately experienced one of the worst hotel stays we've ever had. After a 15-hour drive, we arrived exhausted at 2:00 AM and were assigned a room on the 4th fl. Upon entering, we were immediately met with a strong marijuana odor. We had to return to the front desk with all of our belongings and request another room. The replacement room, located directly across from the elevator, was dirty and poorly maintained. Furniture surfaces were sticky, food stains were visible, and the overall condition was unacceptable. By the time we settled in, it was nearly 3AM. At 5AM, constant elevator traffic, slamming doors, loud footsteps, and hallway conversations made it impossible to sleep. To make matters worse, the shower dispensers were empty. When I called the front desk, only shampoo was provided, and I was told the hotel had no body wash available. I spoke with the manager, Jay who agreed to cancel the remainder of our reservation at no cost and assured me we would not be charged for that first night. When I requested written confirmation, he claimed none was available because the reservation had been canceled. 5-9 days later, I discovered my CC had been charged the full amt. Despite multiple calls + messages, Jay never returned my calls or addressed the issue. I ultimately had to dispute the charges with my CC company.Between dirty rooms, lack of basic amenitiesexcessive noise, and mngmt fail to honor the"
A verified traveler stayed at Holiday Inn Fort Worth - Alliance by IHG
Posted 6 hours ago
Holiday Inn Fort Worth - Alliance by IHG

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