Best Western Plus Waterville Grand Hotel

3.0 star property
Hotel in Waterville with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Waterville Grand Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Room amenity
Lobby
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • Colby College
    ‪2 min drive‬
  • Kennebec River
    ‪2 min drive‬
  • Waterville Opera House
    ‪4 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

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Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waterville

Within a short walk of First Congregational Church, Best Western Plus Waterville Grand Hotel is within 2 miles (3 km) of Kennebec River. This hotel has 138 rooms and welcomes guests with conveniences like 2 restaurants, an indoor pool, and free self parking.

What's nearby

  • Colby College - 2 min drive - 0.7 miles
  • Kennebec River - 2 min drive - 1.2 miles
  • Waterville Opera House - 4 min drive - 1.8 miles
  • Inland Hospital Diabetes - 6 min drive - 2.7 miles
  • Thomas College - 9 min drive - 4.5 miles

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Cappza's Pizza - ‬2 min drive
  • ‪Sunrise Bagel - ‬5 min drive

About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and a fitness center
Guests staying at Best Western Plus Waterville Grand Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect WiFi and 50-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free newspapers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 1 for adults and USD 1 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Frequently asked questions

What can I see near Best Western Plus Waterville Grand Hotel?

This hotel is located in Waterville within a short 14-minute walk of First Congregational Church. You'll also find Kennebec River and Waterville Opera House within a short drive.

Will I be able to park at Best Western Plus Waterville Grand Hotel?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Best Western Plus Waterville Grand Hotel have a casino on the premises?

No, Best Western Plus Waterville Grand Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Waterville Grand Hotel?

Yes, this hotel has an indoor pool.

Is Best Western Plus Waterville Grand Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Best Western Plus Waterville Grand Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Waterville Grand Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus Waterville Grand Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Best Western Plus Waterville Grand Hotel allow pets to stay for free?

Yes, pets stay free at Best Western Plus Waterville Grand Hotel.

Does Best Western Plus Waterville Grand Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Waterville Grand Hotel?

The closest major airport to Best Western Plus Waterville Grand Hotel is Waterville, ME (WVL-Robert Lafleur), which is 4.7 mi away (7 minutes by car). Another top airport is Augusta, ME (AUG-Augusta State), which is located 21.9 mi away (24-minute drive).

Are there rooms with balconies at Best Western Plus Waterville Grand Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Waterville Grand Hotel.

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 312 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

ROBERT

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room smelled like Urine and we were woken up to ants crawling on us during the middle of the night in our bed. We have stayed at this hotel several times and appears it is slowly declining in quality. We paid $170.00 for 1 night and at BEST received a $85.00 a night room/stay. Seems like there are a lot of homeless people being boarded there. A lot of people out in the parking lot hanging around and sitting in cars as people come and go.
Stayed 1 night in Apr 2025

2/10 Terrible

Hunter

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Immediately upon entering the room I was hit by a wet dog smell, smelled of urine, the carpet was nasty, gum stuck to it. I had to leave because the smell was so overpowering I was not able to sleep comfortably.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trinity

Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Traveled with family
Disliked: Staff & service
One worker in the restaurant was not friendly and was very rude to me when I asked a question
Stayed 1 night in Mar 2025

2/10 Terrible

Ethan

Stayed 1 night in Mar 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of dining options around, convenient for what we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

dianne

Traveled with family

A great place

My husband and I stayed 2 nights Hotel clean and comfortable. Very quiet. Plenty of towels to use. staff very friendly. First morning we went for breakfast I couldn’t believe how busy it was. There was only 1 waitress and a man who appeared to be the bus boy but on second glance I saw him cash people out and he also took orders. This staff never stopped for one second I was so impressed having been a waitress myself years ago The waitress greeted everyone with a smile and a good morning but kept moving making sure everyone got seated had their orders taken and had their coffee cups refilled. The man cleaned tables and set them up for the customers. Apparently there had been a call in so this dynamic team was working short. Price for stay very reasonable and breakfast included our stay was 3/21–3/23 2025
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the O'Brien's bar/restaurant. Anita was a great attendant! We would have liked an elevator at the end of the floor. I was a very nice room. Very warm when we arrived. Overall very good. We would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I stayed here with my family to xx ski at Quarry Roads. The stay was very pleasant! The kids enjoyed the pool very much and the breakfast was great, and the staff was lovely. The beds were comfortable and wifi was fast.
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, fairly clean. Very nice staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. And entire hotel was very Clean will start again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Just.had to go in front and ask to clean the room
Stayed 3 nights in Jan 2025

4/10 Poor

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs to be updated and secured The front entrance to the lobby is confusing Not sure you have this listed as Plus Grand Hotel Nothing grand or plus about it
Stayed 1 night in Jan 2025

10/10 Excellent

Erick

Stayed 7 nights in Jan 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025