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The Hotel Britomart

Property class: 5 and above
VIP Access

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Property amenity
Property amenity
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
29 Galway Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Queens Wharf
    ‪3 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Galway Room King

Galway Room King | Premium bedding, minibar, in-room safe, desk

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

Takutai View Room King | Premium bedding, minibar, in-room safe, desk

Takutai View Room King

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

9.2 out of 10
Wonderful
(12 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Hotel Britomart is within a 5-minute walk of Auckland Ferry Terminal and within 15 minutes of other popular attractions like Sky Tower. This 104-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • Queens Wharf - 3 min walk - 0.2 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Princes Wharf - 5 min walk - 0.3 miles
  • Spark Arena - 10 min walk - 0.5 miles

Getting around

  • Auckland Britomart Station - 1 min walk
  • Halsey Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪The Brit Pub & Eatery - ‬1 min walk
  • ‪Alma - ‬2 min walk
  • ‪Ortolana - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Miaan Britomart - ‬1 min walk

About this property

The Hotel Britomart

The Hotel Britomart features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for NZD 60 per day. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include free use of bicycles, express check-out, and free newspapers.
49-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Dryers, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Awards and affiliations

The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Is a free cancellation option available at The Hotel Britomart?

The Hotel Britomart provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Britomart?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at The Hotel Britomart on May 10, 2026 start from $201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Hotel Britomart?

This hotel is situated in Auckland Central Business District within a 10-minute walk of Auckland Ferry Terminal and Princes Wharf. You'll also find Sky Tower and Spark Arena less than a mile away.

Will I be able to park at The Hotel Britomart?

Yes, valet parking is offered for NZD 60 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does The Hotel Britomart have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, champagne service, and in-room massages at this hotel.

Does The Hotel Britomart have a casino on the premises?

No, The Hotel Britomart doesn't have a casino.

Will I find an indoor pool at The Hotel Britomart?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Hotel Britomart?

There are many amenities for couples at this hotel, including champagne service and in-room massages in each guestroom, and some feature harbor view.

Are there hot tubs at The Hotel Britomart?

No, this hotel doesn't have a spa tub.

Does The Hotel Britomart have a restaurant that serves breakfast?

Yes, The Hotel Britomart serves a cooked-to-order breakfast for a surcharge each morning at Kingi.

Will The Hotel Britomart allow pets to stay for free?

No, pets aren't allowed at The Hotel Britomart though service animals are welcome.

Are there connecting rooms at The Hotel Britomart?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Hotel Britomart?

The closest major airport to The Hotel Britomart is Auckland Intl. Airport (AKL), which is 18.2 mi away (30 minutes by car).

Can I book a room with a balcony at The Hotel Britomart?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a terrace where guests can enjoy harbor and city views.

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 584 reviews
Rating 8 - Good. 63 out of 584 reviews
Rating 6 - Okay. 12 out of 584 reviews
Rating 4 - Poor. 11 out of 584 reviews
Rating 2 - Terrible. 9 out of 584 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

LIQIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty good location
Stayed 2 nights in Apr 2026

10/10 Excellent

Keiko

Stayed 1 night in Jan 2026

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great design and location. Rooms are very modern and comfortable. Highly recommend staying here when in Auckland.
Stayed 2 nights in Jan 2026

10/10 Excellent

sarah

Stayed 1 night in Jan 2026

8/10 Good

Mazin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located by Queen’s Wharf, a 5 minute walk to the cruise terminal. Also, it’s close to fine dining and designer shops.
Stayed 1 night in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Excellent. No problem attitude to everything - (we had numerous asks)
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry Barris

Liked: Cleanliness, amenities, property conditions & facilities
Always great, stunning decor, food & fabulous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. The design is fantastic. The room was very comfortable. The staff were very friendly. Unbeatable location. Can’t wait to return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adarsh, bhubaneswar

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property
Stayed 1 night in Dec 2025

8/10 Good

Aradhana

Disliked: Cleanliness, amenities
They never changed the sheets everyday.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable and conveniently located to the pier where you can catch the ferry to other islands and great selection for restaurants. The staff was great and I would stay here again. It’s probably the best sleep I’ve had at a hotel in a while.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Dec 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazingly friendly staff combined with a great downtown location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Great location. Clean, modern, spacious, well designed room. Helpful staff. Good view. So many places within easy walking distance.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness
Great location and cool vibe
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025

10/10 Excellent

gehrig, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet room. Very cool and stylish hotel. Only five years old. Loved everything except the free breakfast. Service was awful. That’s where they need help. My advice is grab breakfast somewhere else. So many choices. Great location too.
Stayed 1 night in Dec 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and bell staff were fantastic, with excellent customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities
The hotel is very updated and the gym is nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location excellent service
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, super clean, comfortable and great location. My go to stay in Auckland.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thaddeus

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff. I am visually impaired. Everyone, from the young lady who checked me in to all of the people in the hotel were super helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and access to other modes of transport. Very comfortable room. Staff professional, helpful and friendly.
Stayed 4 nights in Nov 2025