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The Hotel Britomart

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Photo gallery for The Hotel Britomart

A modern interior with brick walls, large windows, and a mix of seating areas including sofas and tables.
Creator video
A modern interior with a reception desk, large windows, and a stone wall.
A restaurant with a rustic brick interior, a bar area, and a seating area with tables and chairs.
An outdoor cafe with brick walls, potted plants, and tables with chairs.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
29 Galway Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Queens Wharf
    ‪3 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Galway Room King

A modern hotel room with a large bed, a desk with a laptop, and two windows offering a city view.

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

A modern hotel room with a large bed, a seating area with a view of the city, and a large window.

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

A modern hotel room with a large window offering a view of a harbor, a bed with white linens, a small seating area with cushions, and a wooden accent wall.

Takutai View Room King

10.0 out of 10
Exceptional
(14 reviews)
  • Partial ocean view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

A modern hotel room with a large bed, a desk with a vase, a window with a city view, and a small seating area.

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

A modern hotel room with a large bed, a bedside table with a lamp, a window with a view of a building, and a small seating area with cushions.

Waitemata View Room King

9.0 out of 10
Wonderful
(13 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

A modern bedroom with a bed, bedside tables, a TV, and a large window.

Hohi Suite King

  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

A modern living room with a sofa, a bed, a coffee table, and a view of a building through large windows.

Poraenui Suite King

  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

A modern hotel room with a large bed, bedside tables, and a wall-mounted light fixture.

Interconnecting Guest Rooms King

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Hotel Britomart is adjacent to Queens Wharf and within a 5-minute walk of other popular sights like Queen Street Shopping District. This 104-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • Queens Wharf - 3 min walk - 0.2 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Princes Wharf - 5 min walk - 0.3 miles
  • Spark Arena - 10 min walk - 0.5 miles

Getting around

  • Auckland Britomart Station - 1 min walk
  • Halsey Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪The Brit Pub & Eatery - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪The White Lady - ‬2 min walk
  • ‪kingi - ‬1 min walk
  • ‪The Store - ‬1 min walk

About this property

The Hotel Britomart

The Hotel Britomart features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for NZD 70 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free use of bicycles, express check-out, and free newspapers.
49-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Dryers, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Awards and affiliations

The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 70 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel

The Hotel Britomart Auckland

The Hotel Britomart Hotel Auckland

Frequently asked questions

Is a free cancellation option available at The Hotel Britomart?

The Hotel Britomart provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Britomart?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at The Hotel Britomart on Sep 20, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Hotel Britomart?

This hotel is situated in Auckland Central Business District, just steps from Queen Street Shopping District and Queens Wharf, and within a short walk of Auckland Ferry Terminal. You'll also find Princes Wharf and Spark Arena less than a mile away.

Does The Hotel Britomart have a casino on the premises?

No, The Hotel Britomart doesn't have a casino.

Will I find an indoor pool at The Hotel Britomart?

No, there is no indoor pool at this hotel.

Does The Hotel Britomart have a restaurant that serves breakfast?

Yes, The Hotel Britomart serves a cooked-to-order breakfast for a surcharge each morning at Kingi.

Will The Hotel Britomart allow pets to stay for free?

No, pets aren't allowed at The Hotel Britomart though service animals are welcome.

How close is the airport from The Hotel Britomart?

The closest major airport to The Hotel Britomart is Auckland Intl. Airport (AKL), which is 18.2 mi away (30 minutes by car).

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 533 out of 634 reviews
Rating 8 - Good. 67 out of 634 reviews
Rating 6 - Okay. 14 out of 634 reviews
Rating 4 - Poor. 11 out of 634 reviews
Rating 2 - Terrible. 9 out of 634 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, Close to all the action but still very peaceful once inside the hotel.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stylish hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and ambience. Friendly attentive staff. Good central, but quiet location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Giuseppina (Josie)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at The Britomart Hotel. The location, service, staff and atmosphere made the weekend enjoyable. Highly recommend this hotel and will absolutely book again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Clive Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and environment great!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

LIQIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Britomart is a beautiful hotel in quiet neighborhood. Very smart decor. Excellent staff. Wish we had spent more time there!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Will definitely be back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dimple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quaint hotel with an excellent location - on the heart of the town with walking distance from the ferry terminal & to the bus stop, and lovely restaurants with peppy night life at the piers. The staff was very friendly and helpful. The room was nice and spacious with a view of the town and the water. Loved staying here. Don't miss the bakery "Daily Bread" across from the bus stop - their meat pies and salads are unforgettable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with outstanding guest service, a great location and nice rooms.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, very comfortable, the staff are brilliant and always make me feel welcome. Always enjoy my perk of a bottle of wine!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here, it feels better than home, always clean and fresh
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Haylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels ever and we travel all over the world frequently. The entire staff took great care of. Can’t say enough good things about the concierge Baj. He helped us with transportation, tours and even made sure we were able to get breakfast in before an early tour. The hotel was gorgeous too but the staff made it even more special. Highly recommend.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel right in the heart of CBD! There were a good amount of good restaurants and shops as well as attractions in the area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and well kept.The breakfast was really nice, well prepared and nicely presented. The Ghost restaurant in the basement was pretty cool although the Bar area was deserted on on a different level. ( Not sure If there was another one we missed) The bathroom was modern but a little too dark and the shower had no door which made the water splash outside which left a pool of water, poor design. Overall a good experience well located.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every inch of this hotel is beautiful. Check in and check out were smooth. Room was in perfect condition - clean and gorgeous. Kingi is the perfect place for a pre-dinner drink and a lovely breakfast. Woke up in time for the Saturday markets in the square. We’ll definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location excellent service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location to explore, shop and access transportation to beaches, museums and historical sites. The restaurants near the hotel are outstanding and the retail stores interesting, upscale but affordable. Love Hotel Britomart and Auckland and New Zealand!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Amazingly friendly staff combined with a great downtown location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great design and location. Rooms are very modern and comfortable. Highly recommend staying here when in Auckland.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the Hotel Britomart were fabulous! The hotel is in a terrific location, is super clean and well appointed! The beds are comfy and the staff are very accommodating. The restaurant & bar were great and provided a relaxing atmosphere!! We would highly recommend The Hotel Britomart!!
Outside the hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kerry Barris

Liked: Cleanliness, amenities, property conditions & facilities
Always great, stunning decor, food & fabulous staff.
Stayed 1 night in Dec 2025

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