Marsden Viaduct Hotel

3.5 star property

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Photo gallery for Marsden Viaduct Hotel

Breakfast, lunch served; local and international cuisine, pool views
Exterior
Ocean views, open daily
Deluxe King Room with Marina View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪6 min walk‬
  • Place, SkyCity Casino
    ‪6 min walk‬
  • Place, Auckland Ferry Terminal
    ‪13 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Deluxe King Room with Marina View

8.4 out of 10
Very good
(16 reviews)
  • Marina view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room

8.0 out of 10
Very good
(31 reviews)
  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Balcony

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

9.0 out of 10
Wonderful
(8 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

King Accessible Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite With Balcony

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Suite

  • Partial ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Auckland

Located in Auckland Central Business District, Marsden Viaduct Hotel is a leisurely stroll from popular sights such as Sky Tower and Auckland Ferry Terminal. This 80-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Sky Tower - 6 min walk - 0.4 miles
  • SkyCity Casino - 6 min walk - 0.4 miles
  • Queen Street Shopping District - 10 min walk - 0.5 miles
  • Princes Wharf - 10 min walk - 0.6 miles
  • Auckland Ferry Terminal - 13 min walk - 0.7 miles

Getting around

  • Gaunt Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • ‪Graze Canteen - ‬2 min walk
  • ‪Hello Mister - ‬6 min walk
  • ‪Wander - ‬5 min walk
  • ‪Rooftop At Qt - ‬3 min walk
  • ‪La Petite Fourchette - ‬6 min walk

About this property

Marsden Viaduct Hotel

Renovated in 2023, Marsden Viaduct Hotel offers free WiFi in public areas, microwave in a common area, and express check-out. If you drive, self parking is NZD 45 per night, or you can take advantage of the airport shuttle (available 24 hours) for NZD 50 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include local meal delivery service, a TV in a common area, and a living plant wall.
50-inch Smart TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free local calls, portable fans, and safes. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (NZD 50 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 m
  • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 45 per night)
  • Limited onsite self parking (max 10 spaces per unit)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: NZD 19 to 52 for adults and NZD 19 to 52 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • French Press Cafe
  • Grape and Olive
  • LA' Maree

Things to do

  • Bicycle storage
  • Books
  • Stereo
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the bay
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.10 percent for credit card payments
The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 100.0 per day
  • Cribs/infant beds are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 19 to 52 for adults, and NZD 19 to 52 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 100.0 per day
  • Pool fee: NZD 25 per day
  • Spa fee: NZD 25 per day
  • Credit card charges are subject to a surcharge of 3.10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 9429049065527

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Are free cancellation options available at Marsden Viaduct Hotel?

Marsden Viaduct Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see around Marsden Viaduct Hotel?

This hotel is situated in Auckland Central Business District within a short 10-minute walk of Sky Tower and also 10 minutes on foot from SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at Marsden Viaduct Hotel?

Yes, secured parking is offered for NZD 45 per night. Though parking is limited parking spaces, an electric car charging station, bicycle parking, and wheelchair-accessible van parking are also available. You'll find a max of 10 spaces per unit.

Does Marsden Viaduct Hotel have a casino on the premises?

No, Marsden Viaduct Hotel doesn't have a casino.

Is there an indoor pool at Marsden Viaduct Hotel?

No, there is no indoor pool at this hotel.

Is Marsden Viaduct Hotel good for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an ocean-view restaurant and a bar/lounge.

Are there hot tubs at Marsden Viaduct Hotel?

No, this hotel doesn't have a spa tub.

Does Marsden Viaduct Hotel have a restaurant that serves breakfast?

Yes, Marsden Viaduct Hotel serves continental breakfast for a surcharge each morning at LA' Maree.

Does Marsden Viaduct Hotel allow pets to stay free of charge?

No, pets aren't allowed at Marsden Viaduct Hotel though service animals are welcome.

Are there connecting rooms at Marsden Viaduct Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Marsden Viaduct Hotel?

The closest major airport to Marsden Viaduct Hotel is Auckland Intl. Airport (AKL), which is 14.5 mi away (29 minutes by car).

Can I book a room with a balcony at Marsden Viaduct Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy marina and city views.

Marsden Viaduct Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 238 out of 507 reviews
Rating 8 - Good. 132 out of 507 reviews
Rating 6 - Okay. 69 out of 507 reviews
Rating 4 - Poor. 36 out of 507 reviews
Rating 2 - Terrible. 32 out of 507 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great room, quiet and spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Crispin, Havelock North

.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cindi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the staff was great. The room was large and the bathtub was a wonderful soaking tub. Important thing to know though...you have to call the hotel when you arrive the first time and have them come let you up the elevator. Once you check in, access to the elevator is easy.
Stayed 3 nights in Nov 2025

4/10 Poor

BHAAVAN

Traveled with partner
Liked: Cleanliness, amenities
The room was nice & big but a little dated. The main issue was that our did not get serviced once & we stayed there for 3 nights. Our coffee pods ran out after a day so we called the reception to get it restocked & that never happened.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hamish

Stayed 1 night in Nov 2025

8/10 Good

Derek

Stayed 1 night in Nov 2025

10/10 Excellent

ANDREW

Stayed 1 night in Nov 2025

8/10 Good

Adrian

Stayed 6 nights in Nov 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kind, helpful staff. Room was lovely and the bed was so comfortable!
Stayed 1 night in Nov 2025

6/10 Okay

Anne

Liked: Staff & service, property conditions & facilities
This hotel did not live up to its billing. It is within another hotel, which was confusing, and our room felt like a corner cell rather than a comfortable room in a higher-priced accommodation.
Stayed 1 night in Nov 2025

2/10 Terrible

Haley

Disliked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

A
Stayed 1 night in Oct 2025

10/10 Excellent

Amie

Stayed 2 nights in Nov 2025

4/10 Poor

Dominique

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of this hotel needs a lot of work.
Stayed 2 nights in Nov 2025

8/10 Good

Leisha

Stayed 1 night in Nov 2025

6/10 Okay

Ben

Room is tired and shower floods. Getting to reception is a bit annoying
Stayed 1 night in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Large room, clean, great location
Stayed 1 night in Nov 2025

8/10 Good

Ashika

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good customer service. Large room and bathroom, great location. Just hard to find reception.
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Nice location
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, awesome location
Stayed 7 nights in Nov 2025

10/10 Excellent

Tony

Checking in is a bit of a faff. Parking instructions not ant anll clear despite email correspondence beforehand. Otherwise excellent.
Stayed 1 night in Oct 2025

2/10 Terrible

Francois

Stayed 1 night in Nov 2025

10/10 Excellent

Glen

Stayed 1 night in Nov 2025

10/10 Excellent

Leesah

Stayed 1 night in Nov 2025