In all respects it was at best ok, and for my experience at Country Inn &Suites, way below the others. Part of town wasnt terrible, but wasn't great (was along road with other budget hotels: a class the other Country Inn & Suites I have been in was a bit above). All amenities were closed (don't blame them though; Covid). Room ok. Worst was when I didn't realize until 9pm that my pillows were all duck feather (I'm allergic) and that I had forgot my own. Went to ask for synthetic (which other hotels had always had), and they said they couldn't till the next day (I was there one night and needed a pillow!). Ended up grabbing throw pillows off the lobby couch.
I planned a one night stay in your hotel away from the hustle & noise of the Atlantic City area with the intent of having a breakfast at your hotel before moving onto more pressing personal business in a neighboring town. I booked my stay and planned ahead to avoid dealing with interruptions to my schedule however I learned at check in that your hotel does not provide breakfast even though your company website and third party companies such as Orbitz/Travelocity include it in the booking price. Unfortunately the check in personnel was unable to explain why the advertisement was still up after one full year of the Covid pandemic and did not offer any concessions for the inconvenience. Again, I could have booked another hotel had I known Radisson was not serving breakfast. Furthermore I feel cheated of other options because of false advertisement. Yes, this is of great inconvenience to me and I expect an explanation.
Clean and comfortable great customer service great location good prices
Worst hospitality ever. They should have work with us bc there policy was npt fully explained and we the guest worked with them and still they gave us a hard time and never even stayed bc they would not work with me and on top still took the money for room instead of reimbursing me with my money. Never ever book with them again.
I book a hotel because of cost, how far/close to where i want to be and amenities. Cost and distance were fine. Cleanliness was fine indoors. Outdoor cleanliness was sub-par. The website noted breakfast was provided and that the pool.was open. These were not true. They used COVID as an excuse and did not even apologize for this. I told them that they should update their website and the employee acted as if he did not care. Other patrons complained of the same issue.
The rooms were ok and clean. A little out dated but it was ok
Had two person jet tub which was great it’s was clean and air conditioning was good as we stayed there on some very hot days
Tub ain’t work room smelled horrible stains on floor just not a good experience
It was ok for the night.. could have been a little cleaner
For some unbeknown reason, children start banging on the walls in the middle of the night waking us up and we had to call the front desk because it would not stop and on the next night, someone in the room next to us decided to to turn on loud music at 2:00 in the morning and had to call the front desk again. I was not happy that guest are so inciderate of others!
It was a very nice stay. Nice breakfast, very helpful staff and very clean. Will go back again!
We were very upset with our stay ,we booked for 7 days..kids pool pump wasn’t running had algae in it staff kids pull is out of service but there wasn't a sign .Large pull was dirty lights in pool room flicker the whole time they are on.Gym bicycle was broken rugs dirty ..Our room outlets in bathroom didn't work Jets in tub didnt work they finally came an fixed at the day before we left.Food wasnt like advertised in web site.Soda machine wouldn’t except money and dryer took 3 hours to dry our clothes..So as you can see we were very disappointed..Cleaning service people were very nice ..Front desk not so much i asked for a refund they said they could not help us because we booked through Orbitz..So ..i will put bad reviews on this experience never again
About 13 mins from Atlantic City. Clean hotel room, nice staff, free parking and free breakfast for Guests.
Nice receptionist, great location, Quiet and peaceful room.
Country Inn & Suites by Radisson, Absecon (Atlantic City) Galloway, NJ is located within a few miles (5 km) of Heritage Park and AtlantiCare Regional Medical Center. The 68 rooms at this 3-star hotel include sitting areas, refrigerators, and microwaves.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
All 68 air-conditioned accommodations feature sitting areas. TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and dishwashers are also standard.
Guests of Country Inn & Suites by Radisson, Absecon (Atlantic City) Galloway, NJ enjoy access to free WiFi in public areas, a meeting room, and a business center. The 24-hour front desk has staff always at the ready. Additional amenities include a library, free newspapers, and laundry facilities.
In all respects it was at best ok, and for my experience at Country Inn &Suites, way below the others. Part of town wasnt terrible, but wasn't great (was along road with other budget hotels: a class the other Country Inn & Suites I have been in was a bit above). All amenities were closed (don't blame them though; Covid). Room ok. Worst was when I didn't realize until 9pm that my pillows were all duck feather (I'm allergic) and that I had forgot my own. Went to ask for synthetic (which other hotels had always had), and they said they couldn't till the next day (I was there one night and needed a pillow!). Ended up grabbing throw pillows off the lobby couch.
I planned a one night stay in your hotel away from the hustle & noise of the Atlantic City area with the intent of having a breakfast at your hotel before moving onto more pressing personal business in a neighboring town. I booked my stay and planned ahead to avoid dealing with interruptions to my schedule however I learned at check in that your hotel does not provide breakfast even though your company website and third party companies such as Orbitz/Travelocity include it in the booking price. Unfortunately the check in personnel was unable to explain why the advertisement was still up after one full year of the Covid pandemic and did not offer any concessions for the inconvenience. Again, I could have booked another hotel had I known Radisson was not serving breakfast. Furthermore I feel cheated of other options because of false advertisement. Yes, this is of great inconvenience to me and I expect an explanation.
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Robin Bhatt Front Office Manager Country Inn & Suites
Clean and comfortable great customer service great location good prices
Worst hospitality ever. They should have work with us bc there policy was npt fully explained and we the guest worked with them and still they gave us a hard time and never even stayed bc they would not work with me and on top still took the money for room instead of reimbursing me with my money. Never ever book with them again.
I book a hotel because of cost, how far/close to where i want to be and amenities. Cost and distance were fine. Cleanliness was fine indoors. Outdoor cleanliness was sub-par. The website noted breakfast was provided and that the pool.was open. These were not true. They used COVID as an excuse and did not even apologize for this. I told them that they should update their website and the employee acted as if he did not care. Other patrons complained of the same issue.
The rooms were ok and clean. A little out dated but it was ok
Had two person jet tub which was great it’s was clean and air conditioning was good as we stayed there on some very hot days
Tub ain’t work room smelled horrible stains on floor just not a good experience
Thank you for writing a review. We are saddened to hear about the issue you had regarding the cleanliness and condition of your room during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. We will review the cleanliness and condition of your room with our management staff to ensure overall quality are up to brand standards. We hope for another opportunity to serve you again and exceed your expectations.
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Arup Bhattacharjee Front Desk Manager Country Inn & Suites