Room was adequate, but i mean that in a good way. This is not a luxury suite, but most definately served the purpose. Felt safe staying, front desk ppl always greeted us, bed was comfortable. Room and hotel could use updating, not as fresh and clean as other "extended stay" hotels. I was expecting a full sized fridge, but room had a mini fridge with small freezer - it met our needs. Tiles / grout in bathroom were loose and needed repair, but bathroom wasnt dirty - just a little dated. Carpet, walls, and furniture had imperfections, but not to the point that i was grossed out. Taking into account other options in this area, i would stay at this hotel again. Nothing exciting to rave about, but met our needs. Stayed for 5 nights. I understand the mixed reviews regarding this hotel. Bottom line, if ur looking for a decently priced place to crash and shower, this will work for you, but if you are expecting a high roller suite might want to cough up the $500 a night to stay near the boardwalk. I think you'd be safer staying here and saving some money, your choice.
Friendly service. Carpet in poor condition
They advertised a continental breakfast. There was no food, not even for purchase. Upon arrival, the staff was argumentative and unfriendly. The counter person the next day was nicer. The counters were dirty. The rooms were somewhat clean. Several light fixtures in the room were not working. I would never stay here again.
It was adequate
It was clean and convenient
The whole property is run down and dirty. Check in was the first clue when there were signs posted everywhere with rules and a dirty plexiglass divider with writing all over it. Upon entering the room, which was actually very large, it was clear that updates were needed with old worn wall to wall carpet. We then noticed hooks in the walls that looked like they should have wall hangings and red splattered stains on the walls that looked like they could have been blood, though I’m hoping and assuming it wasn’t. There were also smashed and broken wall plates covering up an electric box. When moving to the bathroom we found the toilet seat had some kind of plastic bubbling up on the seat and the shower was missing a handle and wouldn’t turn on. That was in addition to the light in the shower that wouldn’t turn on either. Eventually we got the shower to work after having to go to the front desk to “learn the trick” to get it to turn on. If we weren’t as tired as we were when we got there and didn’t have a long drive home, there’s no way we would have stayed in that room for even an hour!
Limited availability of staff at front desk. Pool area was dirty. Continental breakfast was advertised, but not provided. Hallway carpets were wet; seemed like shampoo was still in the carpets making floor slippery. Racoons were running through the parking lot. Shower water head was not adjustable. Water came out like pellets.
Definitely go back
Unfortunately when we arrived and when we were leaving they had piles of laundry throughoit the hallways. Never have seen anything like it:( the room itself was clean but arriving was pretty scary looking. Hallways not vacuumed. They need to come up with a different system.
This hotel is a quick 15 minute drive to Harrah’s, which is where I had to be. They were sold out, so I was lucky enough to find a last minute room here on a Saturday night. The amenities weren’t necessary for my stay, as I was looking for was a place to sleep. I only had two minor issues, but they’re not really a big deal. 1. I wanted to pay in cash but the guy charged my card. I didn’t prepay, I did a “pay at the hotel” so I DID have the option on how to pay, but he ran my card even after I said I wanted to do cash. Eh, it was just more money on hand for the casino then. LOL, 2. When I arrived back at around 4:39am all the spots were taken so I had to park in the handicap spot. No, I do not normally do that as an every day occupancy, but it was the middle of the night, I paid good money to be there and deserved a place to park. There was no one at the desk so I was unable to find another solution. But no worries, there were plenty of spots available in the morning, including two other empty handicap spots. No harm, no fowl. Overall, I wasn’t expecting to be as satisfied with this hotel as I was.
friendly hotel staff
The room was clean, the service was good and the staff was friendly. The facility had all amenities closed due to COVID, despite the fact that the rest of the state was open. They didn't mention the closed amenities on the Orbitz site and I feel that was a bit disingenuous. In addition a couple nights there were some loud guests but they weren't dealt with.
In all respects it was at best ok, and for my experience at Country Inn &Suites, way below the others. Part of town wasnt terrible, but wasn't great (was along road with other budget hotels: a class the other Country Inn & Suites I have been in was a bit above). All amenities were closed (don't blame them though; Covid). Room ok. Worst was when I didn't realize until 9pm that my pillows were all duck feather (I'm allergic) and that I had forgot my own. Went to ask for synthetic (which other hotels had always had), and they said they couldn't till the next day (I was there one night and needed a pillow!). Ended up grabbing throw pillows off the lobby couch.
I planned a one night stay in your hotel away from the hustle & noise of the Atlantic City area with the intent of having a breakfast at your hotel before moving onto more pressing personal business in a neighboring town. I booked my stay and planned ahead to avoid dealing with interruptions to my schedule however I learned at check in that your hotel does not provide breakfast even though your company website and third party companies such as Orbitz/Travelocity include it in the booking price. Unfortunately the check in personnel was unable to explain why the advertisement was still up after one full year of the Covid pandemic and did not offer any concessions for the inconvenience. Again, I could have booked another hotel had I known Radisson was not serving breakfast. Furthermore I feel cheated of other options because of false advertisement. Yes, this is of great inconvenience to me and I expect an explanation.
Clean and comfortable great customer service great location good prices
Worst hospitality ever. They should have work with us bc there policy was npt fully explained and we the guest worked with them and still they gave us a hard time and never even stayed bc they would not work with me and on top still took the money for room instead of reimbursing me with my money. Never ever book with them again.
I book a hotel because of cost, how far/close to where i want to be and amenities. Cost and distance were fine. Cleanliness was fine indoors. Outdoor cleanliness was sub-par. The website noted breakfast was provided and that the pool.was open. These were not true. They used COVID as an excuse and did not even apologize for this. I told them that they should update their website and the employee acted as if he did not care. Other patrons complained of the same issue.
The rooms were ok and clean. A little out dated but it was ok
Country Inn & Suites by Radisson, Absecon (Atlantic City) Galloway, NJ places you within a 5-minute drive of Heritage Park and AtlantiCare Regional Medical Center. This 68-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include sitting areas, refrigerators, and microwaves. Weekly housekeeping is available.
Guests of Country Inn & Suites by Radisson, Absecon (Atlantic City) Galloway, NJ enjoy access to free WiFi in public areas, a business center, and a meeting room. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a library, free newspapers, and laundry facilities.
Room was adequate, but i mean that in a good way. This is not a luxury suite, but most definately served the purpose. Felt safe staying, front desk ppl always greeted us, bed was comfortable. Room and hotel could use updating, not as fresh and clean as other "extended stay" hotels. I was expecting a full sized fridge, but room had a mini fridge with small freezer - it met our needs. Tiles / grout in bathroom were loose and needed repair, but bathroom wasnt dirty - just a little dated. Carpet, walls, and furniture had imperfections, but not to the point that i was grossed out. Taking into account other options in this area, i would stay at this hotel again. Nothing exciting to rave about, but met our needs. Stayed for 5 nights. I understand the mixed reviews regarding this hotel. Bottom line, if ur looking for a decently priced place to crash and shower, this will work for you, but if you are expecting a high roller suite might want to cough up the $500 a night to stay near the boardwalk. I think you'd be safer staying here and saving some money, your choice.
Friendly service. Carpet in poor condition
They advertised a continental breakfast. There was no food, not even for purchase. Upon arrival, the staff was argumentative and unfriendly. The counter person the next day was nicer. The counters were dirty. The rooms were somewhat clean. Several light fixtures in the room were not working. I would never stay here again.
It was adequate
It was clean and convenient
The whole property is run down and dirty. Check in was the first clue when there were signs posted everywhere with rules and a dirty plexiglass divider with writing all over it. Upon entering the room, which was actually very large, it was clear that updates were needed with old worn wall to wall carpet. We then noticed hooks in the walls that looked like they should have wall hangings and red splattered stains on the walls that looked like they could have been blood, though I’m hoping and assuming it wasn’t. There were also smashed and broken wall plates covering up an electric box. When moving to the bathroom we found the toilet seat had some kind of plastic bubbling up on the seat and the shower was missing a handle and wouldn’t turn on. That was in addition to the light in the shower that wouldn’t turn on either. Eventually we got the shower to work after having to go to the front desk to “learn the trick” to get it to turn on. If we weren’t as tired as we were when we got there and didn’t have a long drive home, there’s no way we would have stayed in that room for even an hour!
Limited availability of staff at front desk. Pool area was dirty. Continental breakfast was advertised, but not provided. Hallway carpets were wet; seemed like shampoo was still in the carpets making floor slippery. Racoons were running through the parking lot. Shower water head was not adjustable. Water came out like pellets.
Definitely go back
Unfortunately when we arrived and when we were leaving they had piles of laundry throughoit the hallways. Never have seen anything like it:( the room itself was clean but arriving was pretty scary looking. Hallways not vacuumed. They need to come up with a different system.
This hotel is a quick 15 minute drive to Harrah’s, which is where I had to be. They were sold out, so I was lucky enough to find a last minute room here on a Saturday night. The amenities weren’t necessary for my stay, as I was looking for was a place to sleep. I only had two minor issues, but they’re not really a big deal. 1. I wanted to pay in cash but the guy charged my card. I didn’t prepay, I did a “pay at the hotel” so I DID have the option on how to pay, but he ran my card even after I said I wanted to do cash. Eh, it was just more money on hand for the casino then. LOL, 2. When I arrived back at around 4:39am all the spots were taken so I had to park in the handicap spot. No, I do not normally do that as an every day occupancy, but it was the middle of the night, I paid good money to be there and deserved a place to park. There was no one at the desk so I was unable to find another solution. But no worries, there were plenty of spots available in the morning, including two other empty handicap spots. No harm, no fowl. Overall, I wasn’t expecting to be as satisfied with this hotel as I was.
