They had more than one couple fighting in the middle of the night keeping everyone up and they did not remove them from the property
Check in was slow and the room was filthy/small debree and carpet burn spot, dead cockroaches under the bath room sink and one huge one crawling on the wall, the tub was rusted or blemished with human hair in it, the TV had only one Channel, and when I returned from being out of state my room was filled with weed smoke like someone used it while I was gone, my asthma and breathing is still messed up!
booked this place as I couldn't find any other hotels for long weekend. I learnt me lesson, not to book any last minute hotel based on Orbitz review rating ( which is decent like 3.3) The check in experience was bad, as we were asked to wait almost till 6 PM to get our room. during check in I was told, my reservation was booked through Expedia ( I booked through Orbitz, but not sure how it actually works) and they no longer take reservations through expedia but still she wants to give us a room so we have to wait. I dont understand how overall it works, make me think twice before using Orbitz again.
Horrible! Room was nasty it smelt like cigarettes! They're in a bad area save your money and go somewhere else !! Don't go here !!
Not bad for the area. I only stayed one night. I have stayed at other In Town Suites before and this one isn't as updated as some others but it's not horribly old either. It was pretty peaceful. The management was cordial and check in went fine. The water was off when I first got there but then got turned on about an hour later. The location is great...near 285 and if you want to go to the airport it's a straight shot.
Not bad for the price. Office personnel is only available from 11am to 7pm Monday thru Saturday tho so that kind of sucked but otherwise was ok for the price. There are tenants who live there so there are kids running around late at night and jumping around that kept me up half the night 2 nights in a row but stayed there a week and didn't have much other trouble or nuisance.
Prefer to stay in hotels with more frequent cleaning and complementary lotion would help - in case I forget mine.
Bed comfortable, TV very old, Bathroom adequate. Towels adequate. Wi-Fi as promised. No safe. Room size fine for 2 people. No smoking as promised. Very convenient location for those traveling from the north on I-75. Freezer space tiny. Clean but not immaculate. Good buy for the money.
After a long day of driving, we arrived to find that the hotel management had "lost" our reservation. After showing the paperwork, they tried to put us in a queen room rather than the double our pre-paid reservation specified. We had to return to the front desk and move to a double. During the course of the evening we realized that the room was very dirty. Hairballs and dustbunnies in the kitchen area and a lot of unvacuumed dirt in the bathroom. The carpet had burns. Compared to other hotels in this price range, there are much cleaner places to stay in our experience. We would not recommend this hotel to anyone, nor will we stay there again.
I was in Smyrna, GA for my goddaughter's HS graduation. I love the Motel. The room was nice and cool. I turn off the AC but the room stay cold all night. I eventually had to turn on the heat for a while to get comfortable. And the housekeeping did not make up the bed after I left for the day. I believe they did leave me new towels. I was disappointed about that one things only. Overall it was a nice Motel.
The staff was exceptionally friendly and helpful. The room was clean, quiet, and comfortable. Clean towels are provided every other day or upon request as stated in the room. Glad someone is not wasting money and earths resources by not over washing stuff. The location was perfect, just off the highway. About a 20 min drive to downtown Atlanta. Also 20 min drive to Atlanta Airport. Hotel offers extended stay option as well so not a bad place. No, its not the Grand Hilton but for the price, it's just fine.
The hotel is in a good location(accessible to the freeways). The staff is really nice and provided excellent customer service. The hotel is quiet and it's a good deal for the price. Although the rooms are not that large, we still had enough space to be comfortable. The only thing that I didnt like was that housekeeping never came to service the room and I was there for a week;however,they did provide us with clean towels. Overall, I would recommend this hotel.
My flight arrived at 12:15AM and I made it to the hotel around 1AM. A sign on the door said to ring the buzzer after 11PM, which I did many many times. I also called their phone and could hear it ringing while I was ringing the buzzer (and pounding on the door). Finally I went to the Comfort Inn right next door and asked the clerk (who was on duty) about their neighbor Sun Suites. The lady told me the clerk goes home at 11PM. So much for late check in. I stayed at a Comfort Inn nearby in Sandy Springs which had very nice rooms, good rates, and staff on duty 24/7.
Linen looked dirty and bathrooms didn't look so great but it was ok for the price and having the microwave and kitchen area was nice. The staff was grrreeaaat. Very helpgul and friendly.
It was nice, staff was friendly and helpful. It was nice having the small kitchen when needed.
We were given a room on the 3rd floor and upon entry the room was heavy with the smell of cigarette smoke. The carpets were stained and sticky. The beds looked like they had been laid in and had not been changed in a while. There were guests that whistled and shouted out at us when we were going to our car to get our bags. We asked for a different room and was given one below a group of guys that were drinking and smoking what didn't smell like a cigarette. We went into the office (there is no lobby and the office closes at 11pm with no overnight attendant) and told the gal we would not be able to stay the night and gave back the door key and left. [...] I would never recommend this hotel to anyone except drunken bums who would feel right at home.
The hotel was clean, but one of the staff member lead me to believe we were in a good location close to everything, this was not the case.
We just stayed there a night to go to an amusement park the next day. It was nice experience
room was great and clean great location plus it had iron in room with the board just bring starch!!!!
InTown Suites Extended Stay - Atlanta GA Smyrna places you within a 10-minute drive of popular sights such as Six Flags Over Georgia and Cumberland Mall. Each of the 125 rooms at this motel includes a kitchen, a refrigerator, and a microwave.
The 125 rooms feature kitchens with refrigerators, microwaves, and stovetops. TVs come with cable channels, and guests can stay connected with WiFi. Other standard amenities include free long-distance calls and free local calls. Weekly housekeeping is available.
InTown Suites Extended Stay - Atlanta GA Smyrna features WiFi in public areas, express check-out, and laundry facilities. Onsite parking is available for a fee. This smoke-free motel also has a vending machine.
They had more than one couple fighting in the middle of the night keeping everyone up and they did not remove them from the property
Check in was slow and the room was filthy/small debree and carpet burn spot, dead cockroaches under the bath room sink and one huge one crawling on the wall, the tub was rusted or blemished with human hair in it, the TV had only one Channel, and when I returned from being out of state my room was filled with weed smoke like someone used it while I was gone, my asthma and breathing is still messed up!
booked this place as I couldn't find any other hotels for long weekend. I learnt me lesson, not to book any last minute hotel based on Orbitz review rating ( which is decent like 3.3) The check in experience was bad, as we were asked to wait almost till 6 PM to get our room. during check in I was told, my reservation was booked through Expedia ( I booked through Orbitz, but not sure how it actually works) and they no longer take reservations through expedia but still she wants to give us a room so we have to wait. I dont understand how overall it works, make me think twice before using Orbitz again.
Horrible! Room was nasty it smelt like cigarettes! They're in a bad area save your money and go somewhere else !! Don't go here !!
Not bad for the area. I only stayed one night. I have stayed at other In Town Suites before and this one isn't as updated as some others but it's not horribly old either. It was pretty peaceful. The management was cordial and check in went fine. The water was off when I first got there but then got turned on about an hour later. The location is great...near 285 and if you want to go to the airport it's a straight shot.
Not bad for the price. Office personnel is only available from 11am to 7pm Monday thru Saturday tho so that kind of sucked but otherwise was ok for the price. There are tenants who live there so there are kids running around late at night and jumping around that kept me up half the night 2 nights in a row but stayed there a week and didn't have much other trouble or nuisance.
Prefer to stay in hotels with more frequent cleaning and complementary lotion would help - in case I forget mine.
Bed comfortable, TV very old, Bathroom adequate. Towels adequate. Wi-Fi as promised. No safe. Room size fine for 2 people. No smoking as promised. Very convenient location for those traveling from the north on I-75. Freezer space tiny. Clean but not immaculate. Good buy for the money.
After a long day of driving, we arrived to find that the hotel management had "lost" our reservation. After showing the paperwork, they tried to put us in a queen room rather than the double our pre-paid reservation specified. We had to return to the front desk and move to a double. During the course of the evening we realized that the room was very dirty. Hairballs and dustbunnies in the kitchen area and a lot of unvacuumed dirt in the bathroom. The carpet had burns. Compared to other hotels in this price range, there are much cleaner places to stay in our experience. We would not recommend this hotel to anyone, nor will we stay there again.
