The accommodation was extremely disappointing. We were promised a queen bed but instead received two separate single beds—one of which was broken. The bedsheets were dirty, and the room reeked of smoke, which made it very difficult for me to breathe as I have asthma.
The room was also located right next to the elevator, resulting in constant noise throughout the night. On top of that, the telephone in the room did not work, so we had to go down to reception every time we needed assistance.
The listing stated that breakfast was included, but not only was breakfast not provided, there were no coffee or tea facilities in the room either. One of the main reasons we chose this property over others was because breakfast was advertised, yet it was not available.