4/10 Poor
Jasmine
Traveled with family
Jun 7, 2025
Liked: Cleanliness, property conditions & facilities
Let me start with the good. The property is BEAUTIFUL. The location on the sea the premises. The rooms quite nice. The breakfast that is included was also good. But unfortunately that is ALL the positives.
At check in the reception area was staffed with about four persons none of who greet you or even smile. When you approach them it’s as if you’re bothering them. Our room was not ready the receptionist told me to check back in 30 mins. When I went back she was sent to break and the man who took over for her told me my room wasn’t ready that check in was at 3pm. He was quite rude and very dismissive. When our room was ready a different receptionist pointed to the elevators didn’t give us a breakdown of the property where to go NOTHING! just pointed down the hall. I wasn’t offended until after we couldn’t find the right way only to see the male receptionist walking with guest after us to the elevator and assisting them with their bags.
This dismissive borderline rude and irritated behavior continued for the duration of our stay. I have never been treated like this at a hotel before. And for this reason will never recommend dolce.
The buffet dinner is pricey cold and lack luster.
The entire staff does not speak to the guest when passing in the hall. Honestly I’m quite big on manners and hospitality. And this place was terrible with both.
It’s quite far from the city center and transfer to Athens by cab is 60 euros if you book thru them. Don’t stay here!!!!
Jasmine
Stayed 4 nights in Jun 2025