Best Western Plus Embassy Hotel4.0 out of 5.0
Recent guest reviews
A nice small hotel next to 2 major metro stations and only 10min away from Syntagma Square. Private parking,very quiet,nice and helpful staff.The breakfast was very good with a big variety and we were served even though we arrived at the closure. Free and very good Wifi everywhere at the hotel.The room at the 7th floor was spacious,clean with all necessary amenities. The prices are what we call value for money for a 4 star hotel that close to the centre and well reserved as this one.
It is not often that I write a bad review.. This hotel was the worst place I have stayed in a very long time. I needed a room for the night before and early morning flight. We checked in and the room was 27 degrees...SUPER HOT..the room got up to 29 degrees after 1 hour. They has no fans and the front desk clerk assured me that, 1. There are no other rooms and 2. All the rooms were the same temperature. Needless to say..with a 5 year old sweating while sleeping we checked out (NO REFUND) and found another hotel. Very bad customer service. Do not stay here in the summer.
Better than the average Best Western hotel, the Embassy is tucked away in a side street, but reasonably centrally located with a metro station, local shops and tavernas nearby. The hotel is neither modern nor quaintly old-fashioned, but very comfortably furnished and with all the facilities required for a short stay. The friendliness and helpfullness of the staff is noteworthy, English is spoken and check-in and check-out are quick and simple. There is no restaurant at the hotel, only a breakfast room, but the receptionist will gladly order in from a variety of local fast-food providers or direct you to a local eatery. Breakfast is more than sufficient. Rooms are well ventilated with comfortable beds, TV with a variety of international channels, free wi-fi and a well-stocked mini-bar. More than adequate for the business visitor.
I booked this hotel solely due to close distance to Megaron Athens International Conference Centre, which is just couple minutes to walk, the same to the nearest metro station. In spite of very busy street nearby, the area was very quiet and also safe (US embassy nearby). Otherwise nothing special about this hotel. Unfortunately I experienced the same problem with smell of smoke on the 5th floor, in the room and also coming from a/c, as described in other references. Staff friendly and helpful to arrange early breakfast, but needs to be aware of this problem.
We attended a conference in Megaro centre, so the location of hotel was very good - 6-7min walk, the subway station is very close as well. Noisy streets are over corner, especially if you ask for the room looking at the yard. The hotel's reception area pictures are truth but the room and bathroom need retouch, looking tired and worned. There are s all amenities you may need in a bathroom but towels were very old.. Breakfast is ok, nothing outstanding and definetely not 4****.. I can not get the idea why shall i need a waiter to poor coffee into my cup - i want to have more milk and less coffee.. Do they want to controll the drinks or this is a sign of courtesy in Greece - i don't know. The staff is friendly, smiling and helpful, but they do have to catch up an English, their language knowlegde needs to be improved. Due to this reason we had an non-pleasant conversation when signed off, there was a misunderstanding between my husband and receptionist. But the staff is trying hard to please you. So if you are not too picky and demanding, it is an all-right-hotel. 500€ for 5 days in the end of Sept. Small tiny balconies could not compensate a claustrophobic elevator, so be aware :)
Nice hotel in a good central location. Lots of options for grocery stores and restaurants. Great gelato place close by. Staff was very helpful and accommodating. Arranged for an early breakfast for us on one day, due to our early pick-up for a day tour.
It's a great place to stay in athens. The area is safe and the hotel is value for money. The breakfast is great and the rooms are pretty spacious. There are many restaurants and supermarkets in the vicinity as well.
Let me start by reflecting on some of the reviews I read about this hotel before booking.... This is a nice quiet hotel that is situated close to the Metro which makes it good for exploring the city. Rooms are a good size and have all the necessary amenities you would look for in a hotel like this, however the a/c temp can not be regulated which is frustrating in high heat and wifi in rooms is poor. We checked into the hotel late in the night following a trip to the islands. We had previously dropped some bags at the hotel before we left for our trip to the islands and found the reception staff to be rude. Check in was fairly straightforward however it took a few attempts for them to understand we had bags left in the storage room. We went up to our room (4th floor) and were instantly hit by the smell of stale smoke. We had requested a non smoking room and there was a sign stating non smoking but on the other hand there was a ash try on the table? The smell was really bad and when I called down to reception to complain and I was told the room was non smoking and that the hotel was fully booked and nothing else was available. I was not happy and asked for someone to come up to the room. The male receptionist was not the most helpful but I understood he had nothing else available and accepted that we were stuck with the room. I thanked him for his help and asked him to leave a message for the hotel manager to contact me in the morning as I was not happy with then room and wanted him to see me to discuss further. I then proceeded to unpack, 10 minutes passed and the receptionist appeared with a new room key saying he had another room for us which smelled much better. I was surprised but grateful for his help and proceeded to move rooms. In our new room we got ready for bed and switched on the a/c, this is when we started to smell cigarette smoke. The smell was coming from the vent. We ended up just going to bed with no a/c. The next morning we reported this to reception and yet again was dealt with in a rude manor. She said we had already been moved once but she will ask maintenance to take a look. We later discovered the 5th floor is smoking and so I believe this is why we could smell smoke coming through the air vents. So my tip if you decide to stay in this hotel is to avoid 4th floor rooms and be prepared for rude staff. Breakfast was average with limited choice and the wifi throughout the hotel was poor. I won't be staying here again and wish I had taken more note from previous reviews before booking.
Best western embassy hotel is a nice decent hotel very well located in the quiet heart of Athens. It's very close to all important areas of the city including the acropolis and plaka district. It's a few hundred yards from the train stations also. The one thing that I think needs to be reviewed is the number of stars. The hotel is sold as a 4 star hotel but I don't think it's. the hotel is old and maintenance is not adequate. I had an issue with the A/C and requested the reception to call maintenance which she did and they claimed fixing it which was not true. Staff are wonderful, friendly, and try their best to help.
I was there for two nights before exploring other parts of Greece. In those two nights the staff really made my stay comfortable and enjoyable. The hotel is located about 10 mins from the parliament. There are plenty of restaurants and bars around the hotel to relax after a full days of sight seeing.
- Close to Mount Lycabettus and Lycabettus Theater
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Athens City Centre, Best Western Plus Embassy Hotel is within a mile (2 km) of popular sights such as Mount Lycabettus and Lycabettus Theater. This 4-star hotel has 31 rooms and welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center. It's also close to Hellenic Parliament and Acropolis Museum.
Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 31 soundproofed accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes.
Best Western Plus Embassy Hotel features free WiFi in public areas, 2 meeting rooms, and a 24-hour business center. If you drive, self parking is EUR 10 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 218 reviews