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Days Inn by Wyndham Asheville/Mall

2.5 star property

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Photo gallery for Days Inn by Wyndham Asheville/Mall

Fitness facility
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Exterior
Interior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
201 Tunnel Road, I-40 & Hwy 240, Asheville, NC, 28805
  • Place, AMF Star Lanes - Asheville
    ‪2 min walk‬
  • Place, Asheville Mall
    ‪8 min walk‬
  • Place, Innsbruck Mall
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

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About the neighborhood

Asheville

Within a short walk of Asheville Mall, Days Inn by Wyndham Asheville/Mall is within a mile (2 km) of Innsbruck Mall. This 127-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • AMF Star Lanes - Asheville - 2 min walk - 0.1 miles
  • Asheville Mall - 8 min walk - 0.4 miles
  • Innsbruck Mall - 14 min walk - 0.8 miles
  • Blue Ridge Parkway Asheville Entrance - 3 min drive - 3.0 miles
  • Biltmore Estate - 12 min drive - 8.3 miles

Getting around

  • Asheville Regional Airport (AVL) - 23 min drive

Restaurants

  • ‪Blaze Pizza - ‬8 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Food Court - ‬15 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Cook Out Burgers - ‬3 min walk

About this property

Days Inn by Wyndham Asheville/Mall

Days Inn by Wyndham Asheville/Mall features an outdoor pool, a gym, and conference space. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,800 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Days Inn Asheville Mall
Days Inn Hotel Asheville Mall
Asheville Days Inn
Days Inn Asheville Mall Hotel Asheville
Days Inn Asheville/Mall Hotel Asheville
Days Inn Asheville/Mall Hotel
Days Inn Asheville/Mall Asheville
Days Inn Asheville/Mall
Days Inn Wyndham Asheville/Mall Hotel Asheville
Days Inn Wyndham Asheville/Mall Hotel
Days Inn Wyndham Asheville/Mall Asheville
Days Inn Wyndham Asheville/Mall
Days By Wyndham Asheville Mall
Days Inn by Wyndham Asheville/Mall Hotel
Days Inn by Wyndham Asheville/Mall Asheville
Days Inn by Wyndham Asheville/Mall Hotel Asheville

Frequently asked questions

What is there to do within easy reach of Days Inn by Wyndham Asheville/Mall?

This hotel is located in Asheville, a short 7-minute walk from Asheville Mall and also 15 minutes on foot from Innsbruck Mall. You'll also find Harrah's Cherokee Center - Asheville and The Orange Peel within a short drive.

Is there parking available at Days Inn by Wyndham Asheville/Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Days Inn by Wyndham Asheville/Mall have a casino on the premises?

No, Days Inn by Wyndham Asheville/Mall doesn't have a casino.

Is there an indoor pool at Days Inn by Wyndham Asheville/Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

Is Days Inn by Wyndham Asheville/Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a 24-hour front desk.

Does Days Inn by Wyndham Asheville/Mall have a hot tub?

No, there isn't a spa tub at this hotel.

Does Days Inn by Wyndham Asheville/Mall have a restaurant that serves breakfast?

Days Inn by Wyndham Asheville/Mall offers breakfast for a surcharge though there is no restaurant.

Will Days Inn by Wyndham Asheville/Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Days Inn by Wyndham Asheville/Mall for a fee of USD 20 per pet, per night.

Does Days Inn by Wyndham Asheville/Mall have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Days Inn by Wyndham Asheville/Mall?

The closest major airport to Days Inn by Wyndham Asheville/Mall is Asheville Regional Airport (AVL), which is 17 mi away (23 minutes by car).

Are there rooms with balconies at Days Inn by Wyndham Asheville/Mall?

No, you won't find guestrooms with balconies at Days Inn by Wyndham Asheville/Mall.

Days Inn by Wyndham Asheville/Mall Reviews

Reviews

6.2
Rating 10 - Excellent. 170 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 214 out of 1000 reviews
Rating 4 - Poor. 201 out of 1000 reviews
Rating 2 - Terrible. 155 out of 1000 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, shower was nice, TV offered good options. Front desk staff were rude. Pool was not operational one day and freezing once it was operational. Lobby was nice and complimentary breakfast was very basic (partly due to Covid).
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Treva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything. This hotel was closed but Expedia booked us anyways. Got there and the hotel was about to be bulldozed. Huge inconvenience on our travel.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Katherine

Disliked: Staff & service, amenities, property conditions & facilities
The room smelled like smoke and AC barely worked so we didn’t end up staying.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Chelsea

Liked: Staff & service, room comfort

Great staff

Not the most well kept place, but staff was super friendly and accommodating.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
Kari, the gal that checked me in was nice. Our room was clean, the pool water was crystal clear. The rest of the property needs help. Pick up trash, stop looking like a drug rehab center.
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in but didn’t stay. Unsafe with homeless and room smelled, bed looked like someone laid in it walls and doors filthy. Don’t stay here! Friends room had no towels and holes in sheets, light not working. Wyndham should be ashamed to have this place associated with their name! Anything on Tunnel St is filled with homeless! Was told by an uber driver that transients allowed to stay here during the week! We drove 26 miles to stay in Arden at the Courtyard by Marriott where we had a great stay.
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy. The towels were threadbare. The carpet dirty and the sheets had a red stain on them which were plain to see-I was told it was a rust stain. Even so, the fitted sheet should not have been used. The worst of it all was the bathtub! It’s the worst hotel I have ever stayed in! It was quite an eye opener.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities, room comfort

Double billed, not given room I booked

I don’t really expect much from a days inn—they are all pretty old and in disrepair—but when I get ripped off financially as well I have to say something. I prepaid for a king room on hotels.com via PayPal and when I went to check in, was informed a king room wasn’t available and was assigned to double room 111 (this room has a really strange stain on the bathtub so I wouldn’t shower while I was there). Then the hotel charged my debit card (shown for “incidentals”) for the room AGAIN so now I have paid for the wrong room TWOCE. When I called the hotel to explain I had been double billed, the desk clerk who Answered claimed I had been a “no Show”—this will be news to the desk clerk And maintenance. Guy on duty, who kept having to bring new key cards for us to get in the room because none of them worked in the room lock. Since I can’t get a response from either hotels.com or the hotel, I filed a dispute with PayPal in the hopes of getting one of the charges reversed so I at least only paid for the crappy/wrong room once.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Christpher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth what I was charged

The hotel room was very dirty. The parking lot LED lights were set in strobe and when I asked about this I was told it was on purpose. I barely got any sleep because of this. I was only able to shower once due to not getting new towels (even though the first ones didn’t look washed). Overall this was not worth the money spent.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Sally

Liked: Staff & service
Disliked: Room comfort

Disappointed

I was disappointed in the size of the beds. I was also upset that the room beside us being they were smoking weed so much it came through our vent which we had a 5 year old with us. They also partied and argued all night causing us to not get sleep. We also were disappointed with the vending machines because the homeless people were sleeping beside the machines.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Keri

Disliked: Amenities, property conditions & facilities
The beds were comfortable. The hotel in general was run down and it seemed under staffed.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs, gross shower, smelly room, loud people by the pool late at night. Never again.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Jeff

Not bad for the price

The room was ok. Location was very convienent. No towels in the room when we checked in.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was nice and the price was affordable but the conditions were terrible. There was black mold growing in the A/C units, the shower drain was clogged with hair and there were no stoppers for the sinks. The rooms smelled unclean and like smoke. There were homeless people walking around everywhere. It was pretry disappointing.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed that the front desk "macho night manager" put us in a ROACH INFESTED room, my son slept in the car after killing 25 roaches; there were no towels nor toilet paper in the room. My mother was not feeling well, so we dealt with it the first night. The next morning the house keeping staff and front desk lady were GREATLY helpful and moved us immediately to a newly cleansed room.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap rooms

Awesome
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was the craziest experience ever. We got our room. After a couple hours the ac started splitting out water on the floor. We went to front desk to ask for a different room. Then he finally gave us another room. We went to that room which a couple people were in it. So we go back to front desk. Finally he gave us the room that couple had the keys to. Finally we get to the room. Everything worked fine, but we had no towels. Then at breakfast that was par. Still hotel had no towels.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older hotel that needs some TLC. Terribly understaffed. It took almost 25 minutes to get checked in and the gentleman at the front desk was struggling with the computer. He was having problems accepting credit cards. We finally got to the room and there were no towels, a cigarette burn on one of the comforter covers and later we found that the carpet was soaked under the A/C. It was late, a Friday night, and we had a pet with us so we just made the best of it.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch. Everything we needed. Pool was huge (7 ft). The rooms were clean.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

The room smelled and there were no towels upon check in.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very run down and filthy. We couldn’t stay. We immediately took our stuff back to the car and left. No towels, hair in the beds, gaps under the door, greasy food fingerprints and hair on the phone, which didn’t work, severely outdated, dirty and drippy bathroom. My husband looked at me and said, I can’t sleep here. We drive 2.5 more hours to Columbia to get a different hotel.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Drugs and Hookers! Don’t stay here.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Gail

Liked: Cleanliness, staff & service

Good second option

Old outdated rooms in which some of the things were in disrepair or just old. The overall layout of the motel was nice with a nice pool located centrally. The beds were not comfortable but the room was clean and the rate was cheap for the area. The concierge, Gail was super nice, welcoming and helpful.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
It’s Horrible!! Don’t stay!! Nasty!! No towels in rooms had to hunt someone down to get them! The coffee pot in room still had the stuff in it from who knows when. Homeless people doing drugs everywhere! Stuff Rude and hateful!! The chain just needs to shut it down! We have stayed in Days inn in other places and have been pleased. But this one is a disgrace to the chain!!
Stayed 1 night in Jul 2021

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