Our room was clean, beds comfortable and enough space for us. Had a nice view of the courtyard and overlooking the pool. Only things I wasn’t too thrilled about were the tight parking lot to drive through and people hanging around the parking lot late at night. With small children, it just made us a little more cautious when checking in after dark. All in all, the place is decent.
Floors not completely vacuumed. Dish with shampoo, conditioner, and lotion sitting on it was dirty. Bathroom door made awful noise when opening. And, i could see light out the bottom of hotel door. Will not stay here again.
I loved the location and the friendliness of the staff.
There were stink bugs in the room possibly from inadequate weatherstripping around the exterior door. The biggest problem was lack of cleanliness due to a moldy container of food left in the microwave unchecked by housekeeping.
Decor was recently updated nicely but the property itself is not great. Doors, hinges, trim, etc. are old worn and rusty.
They're renovating. Im sure it will be nicer.i will give them another try next time I'm in Asheville.
The breakfast was great. We took our dogs and they came home covered in fleas.
This hotel is convenient to food and shops. The mall is around the corner
The ac/unit drained all over the carpet and we didn’t realize until getting back to hotel from an outing. Tried to dry it up w a towel and the towel immediately turned brown! They did promptly move us. Next room the tub did not drain, so I did not get to shower. Checked out and let them know. There was also mold at the top of the ceiling in the second room they put us in. The only plus, the desk staff and cleaning woman very nice. An elderly woman working the breakfast buffet was standing guard and actually turning guest away in a loud , rude manner from eating at 9:22 and 9:25am and a family finally called her out and told her they had until 9:30am.
Room was clean enough, except for the ants in the bathroom. The one gentleman when I checked in was friendly, but no one else was. The free breakfast was inedible (at least it was free). The room smelled so strongly of Febreze or whatever they use that I had difficulty breathing all night. Will never stay here again.
The staff was very nice, for the price it isn't a bad place. Our room was non smoking but def had been smoked in. Facility is aged overall and it shows. Could have been cleaner, I'd go back. For what they charge and a free pretty good breakfast and nice staff, it's a fine place to sleep
Breakfast was great. Room service knocked at 9am one day while I was sleeping. Called front desk at 11am when I was leaving and expressly asked that room service return later that day (because I was worried they wouldn't). When I got back that night, the room was not serviced. I called for extra clean towels at least, which were promptly delivered with apologies. Staff is super friendly and hotel is great. My non-smoking room was unfortunately right next to what was apparently the party/pot smoking / transient hangout room, so pot and cigarette smell was everywhere for my entire stay, along with multiple "characters" hanging outside coming and going, etc. Not the hotel's fault, but they maybe should not have put me and my young daughter next to party central. I would however still recommend this hotel for a cheap hotel with friendly staff and a great breakfast buffet.
Budget hotel experience. Friendly staff, comfortable bed, heater works, clean sheets and linens, fridge and desk in room. But also, white paint spilled on rug and chair, marble tiles in bathroom don’t have bullnose tile on top so rough edge accumulated dust and grossness, bathroom ceiling was completely peeling off in chunks, curtain was barely attached in a few places to curtain rod. Loud neighbors partying with music late into night but it was a Friday night.
Bathroom floor was dirty. Also trash between end table and bed on floor.
Days Inn by Wyndham Asheville/Mall places you within 3 miles (5 km) of popular attractions like The Orange Peel and Biltmore Estate. The 127 rooms at this hotel include refrigerators, microwaves, and coffee makers.
All 127 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free newspapers, free long-distance calls, and free local calls.
Renovated in 2016, Days Inn by Wyndham Asheville/Mall offers a fitness center, free WiFi in public areas, and conference space. You'll find RV, bus, and truck parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Our room was clean, beds comfortable and enough space for us. Had a nice view of the courtyard and overlooking the pool. Only things I wasn’t too thrilled about were the tight parking lot to drive through and people hanging around the parking lot late at night. With small children, it just made us a little more cautious when checking in after dark. All in all, the place is decent.
Jen Thank You for taking the time to let us know about your stay.. I am glad to hear you were comfortable and you were satisfied with your guest room. I will address the issues with our staff about people hanging around in our parking lot to ensure this does not continue.
Floors not completely vacuumed. Dish with shampoo, conditioner, and lotion sitting on it was dirty. Bathroom door made awful noise when opening. And, i could see light out the bottom of hotel door. Will not stay here again.
Dear Valued Guest, We appreciate you taking the time to leave us you feedback about your stay. I am very sorry about the experience you had with your guest room and will address this quickly with our Housekeeping and Maintenance Departments to ensure that issues like this do not continue in the future.
I loved the location and the friendliness of the staff.
Dear Valued Guest, Thank You for taking the time to rate your stay with us. We are thrilled that you enjoyed your stay here with us and hope you will remember us when in our area again.
There were stink bugs in the room possibly from inadequate weatherstripping around the exterior door. The biggest problem was lack of cleanliness due to a moldy container of food left in the microwave unchecked by housekeeping.
Dear Ms. Daniels, Thank you for taking the time to provide us with your feedback. We are very sorry that the food container was overlooked during the housekeeping service of the room, and are taking measures to prevent this from happening again. Many fond regards,
Decor was recently updated nicely but the property itself is not great. Doors, hinges, trim, etc. are old worn and rusty.
Thank you for taking the time to give us your feedback. We really appreciate it. Please stay with us again if you are ever back in town.
Dear Guest, Thank you for your reservation. Thank you for giving us a good score on the customer survey also. Please visit us again if you are back in the area. Many fond regards,
They're renovating. Im sure it will be nicer.i will give them another try next time I'm in Asheville.
Dear Guest, Thank you for your reservation. Thank you for taking the time to provide us with your feedback, and please visit us again if you are ever back this way. Many regards,
We appreciate the good marks you gave us! Please come back.
The breakfast was great. We took our dogs and they came home covered in fleas.
Dear Guest, Thank you for your reservation. We are sorry that your dogs have fleas. While we are happy to remain a pet friendly hotel, we are aware that some pet owners are not as diligent as others with regard to matters such as preventative treatment for things such as fleas. We strive daily to provide each guest with a good hotel experience, and we are sorry if we were unable to meet your expectations. Kind regards,
Dear Sheila, Thank You for taking the time to leave us your feedback. It is appreciated,