Actually the Hotel is incredibly neat considering it was supposed to be an old hotel (The Arusha Hotel). Its really beautiful and comfortable.
Hotel was up to US standards. Very clean, spacious. Had a welcome drink and hot towel on chech in. The restaurant had a large menu. We both really enjoyed our food.
Excessive charge for laundry and no help to go to a laundry mat near by
The hotel was extremely nice and hotel staff were amazing. Although on our last day my girlfriend noticed a few items missing from her luggage. It's very unfortunate if staff took the items and it somewhat put a damper on our experience with the hotel.
Four Points By Sheraton Arusha, The Arusha Hotel places you next to Arusha Clock Tower and within a 5-minute walk of Maasai Market and Curios Crafts. This 4-star hotel has 114 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. IPod docks, minibars, and coffee makers are other standard amenities.
Dating back to 1894, Four Points By Sheraton Arusha, The Arusha Hotel features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a spa tub, and a business center.
Actually the Hotel is incredibly neat considering it was supposed to be an old hotel (The Arusha Hotel). Its really beautiful and comfortable.
Hotel was up to US standards. Very clean, spacious. Had a welcome drink and hot towel on chech in. The restaurant had a large menu. We both really enjoyed our food.
Excessive charge for laundry and no help to go to a laundry mat near by
The hotel was extremely nice and hotel staff were amazing. Although on our last day my girlfriend noticed a few items missing from her luggage. It's very unfortunate if staff took the items and it somewhat put a damper on our experience with the hotel.
Dear Sir, We are sorry to here that some items are missing from your bag. I would like to inform that we have never got this type of incident happening. We do have proper process of keeping things in lost & found, our house keeping staff have in many occasions informed there are some items left in room during checkout. We do have CC tv cameras on every floors and public areas and security checks all staffs while coming in and going out. If you can give us some details we would like to investigate further, which will help us in finding out if this is happening and we can take corrective actions to improve ourselves. Thanks