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Arusha Serena Hotel

3.0 star property
Family-friendly hotel with free breakfast connected to the convention center in Arusha

Choose dates to view prices

Photo gallery for Arusha Serena Hotel

Front of property
Outdoor dining
Outdoor dining
Exterior
Standard Double Room | Desk, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View in a map
Arusha Town, Arusha
  • Place, Lake Duluti
    ‪3 min walk‬
  • Place, Arusha Clock Tower
    ‪14 min drive‬
  • Place, Njiro Complex
    ‪18 min drive‬
  • Airport, Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Arusha

Located within a leisurely stroll of Lake Duluti, Arusha Serena Hotel is within a 15-minute drive of Arusha Golf Course. This 42-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. It's centrally located in Arusha, connected to the convention center,8 mi (12.8 km) from Arusha Clock Tower, and also 8.3 mi (13.3 km) from Maasai Market and Curios Crafts.

What's nearby

  • Lake Duluti - 3 min walk - 0.2 miles
  • Arusha Clock Tower - 14 min drive - 8.3 miles
  • Arusha International Conference Centre - 15 min drive - 8.6 miles
  • Njiro Complex - 18 min drive - 9.9 miles
  • Arusha National Park - 51 min drive - 21.2 miles

Getting around

  • Arusha (ARK) - 24 min drive

Restaurants

  • ‪Arabica Coffee Bar - ‬13 min drive
  • ‪Amber Bar And Restaurant - ‬12 min drive
  • ‪Saba Saba - ‬13 min drive
  • ‪Moivara Bar - ‬11 min drive
  • ‪Sky Lounge - ‬13 min drive

About this property

Arusha Serena Hotel

Family-friendly hotel with free breakfast connected to the convention center in Arusha
Guests of Arusha Serena Hotel enjoy access to free WiFi in public areas, conference space, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for TZS 12000 per person one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include an arcade/game room, a library, and express check-out.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Ceiling fans, phones, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for TZS 150.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: TZS 12000 per person (one-way)
  • Airport shuttle fee per child: TZS 6000 (one-way), (from 4 to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: noon—-anytime
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 16653

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Duluti Serena Hotel
Lake Duluti
Lake Duluti Hotel
Lake Duluti Serena
Lake Duluti Serena Arusha
Lake Duluti Serena Hotel
Lake Duluti Serena Hotel Arusha
Serena Lake Duluti
Serena Mountain Village Hotel Arusha
Arusha Serena Hotel Resort
Arusha Serena
Arusha Serena Hotel Hotel
Arusha Serena Hotel Arusha
Arusha Serena Hotel Resort Spa
Arusha Serena Hotel Hotel Arusha

Frequently asked questions

Is free cancellation available at Arusha Serena Hotel?

Arusha Serena Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Arusha Serena Hotel?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Arusha Serena Hotel on Nov 12, 2025 start from $240.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Arusha Serena Hotel?

This hotel is located in Arusha within a short 4-minute walk of Lake Duluti. You'll also find Arusha Golf Course nearby.

Is there parking available at Arusha Serena Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Arusha Serena Hotel?

Spa services at the hotel include deep-tissue massages.

Does Arusha Serena Hotel have a casino on the premises?

No, Arusha Serena Hotel doesn't have a casino.

Is there an indoor pool at Arusha Serena Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arusha Serena Hotel?

At this lakeside hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring lake views.

Does Arusha Serena Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Arusha Serena Hotel have a restaurant that serves breakfast?

Yes, Arusha Serena Hotel serves free English breakfast each morning from its restaurant.

Does Arusha Serena Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Arusha Serena Hotel.

Are there connecting rooms at Arusha Serena Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Arusha Serena Hotel?

The closest major airport to Arusha Serena Hotel is Arusha (ARK), which is 13.1 mi away (24 minutes by car). Another top airport is Kilimanjaro (JRO-Kilimanjaro Intl.), which is located 24.4 mi away (37-minute drive).

Can I book a room with a balcony at Arusha Serena Hotel?

No, there aren't any guestrooms with balconies at Arusha Serena Hotel.

Arusha Serena Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mary

Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Loved the monkeys on the property, the staff was excellent and the property beautiful!
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and grounds are beautiful! The staff was extremely helpful and friendly. I would highly recommend them!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Illona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms in a lush setting. Staff were extremely competent and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star Tanzanian experience

This is truly a Tanzanian great value five star experience. Service is excellent, food is excellent and course dinner very reasonably priced. Breakfast is complimentary. The rooms are very clean, there is an AC unit in some of the rooms. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star Tanzanian experience

This is truly a Tanzanian 5 star experience. Service is excellent, food is excellent and very reasonably priced. The rooms are very clean, there is an AC unit in the room I am staying in. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely tranquil place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Brittany, Charlotte

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, quiet property with excellent staff. We had a room with a large king, and twin bed, perfect for families. It is a short drive from the hustle and bustle of Arusha. Wonderful place to stay with the bonus of several monkeys on the property for entertainment.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !! Very clean and relax
Stayed 1 night in May 2024

10/10 Excellent

Nirav, Nairobi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
monkeys on the roof were a lot of fun! Beautiful grounds and buildings. Very helpful staff and great food.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ross, Los Altos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food
Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Apr 2024

10/10 Excellent

H. PETER

Traveled with partner
The only problem worth noting in my 2 stays ( before and after a 13 day safari) was the inability of the property to process credit cards. This required much more cash than travelers are accustomed to carrying.
Stayed 2 nights in Mar 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Said, San Diego

Traveled with family
Old building, kept clean and the surrounding is nice but needs more work. The food is terrible, I would give it a one star nothing more. For a Serena I was hoping they would have good food and the menu looks like it was written in the 70s or 90s and was never changed.
Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful! The grounds are designed in such a way you just want to stay forever. A nice walking path allows some exercise while enjoying the grounds
Stayed 1 night in Oct 2023

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiul lodge, rooms and gardens. Excellent food. Fantastic staff. Recommend doing the walk around Lake Duluti
Stayed 2 nights in Aug 2023

10/10 Excellent

Farron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

We had two beautiful nights here with exceptional service from the staff who were kind and attentive to your every need. The grounds are beautiful and well maintained. I would stay here again and recommend it to anyone wanting peace and serenity.
Beautiful Bungalows!
Stayed 2 nights in Aug 2023

10/10 Excellent

Erica

Stayed 1 night in Aug 2023

6/10 Okay

Carol

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Head office needs to get their act sorted

We arrived at Arusha Serena Hotel at 3.30am after a 24-hour journey, only to be told they did not have a reservation for us. I showed the receptionist the hotels.com booking and she finally gave us a key and said she would sort it in the morning. No apology the next morning. The rooms are very nice, in little rondavals. A bit smaller than shown on their photos though. Good choice at breakfast and overall the staff were very polite and friendly. Would I stay again - Yes but central reservations need to get their act together. Out of the 6 lodges we stayed at in Tanzania, 2 belonged to Serena. The 2nd hotel (Ngorongoro) had overbooked and we had a terrible experience there - again in was down to central reservations. Such a shame because both properties are lovely and unique and have lovely staff. Let down completely by head office.
Stayed 1 night in Jul 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay just outside Arusha

Beautiful hotel! The rooms are all separate bungalows spread out over a large park like area which is very beautiful. There is a nice walking trail that goes around the entire area and we really enjoyed it. The restaurant is outstanding and has a good selection. Very good breakfast too. We ate several meals there. The photos on the website are exactly what it looks like. Very friendly staff. We highly recommend it.
Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2022