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Recent guest reviews

Everything was great on my end despite Covid 19 and clean

On what planet is this damp cramped dimly lit hotel a 4 star property? The room had no soap. There were crumbs on every hard surface. With all the lamps on it was dim. The water pressure was non-existent. Their underground garage charges guests $39.00 for parking 1 day—I stayed one night and got the hell out of there.

I liked the decor very much, how close it was to the airport and mostly everything looked and felt clean.

The staff is extremely friendly and helpful. The breakfast buffet is nice.

staff was pleasant. there was a huge dead fly in the bathroom but otherwise nice, clean hotel. shuttle to and from DCA was nice. expensive food and drinks but that’s the norm for DC. i’d return.

Nice Property. No Pool. very nice staff. I would love to stay again.

Overall the property was super nice. Clean rooms and lobby.

Customer service was terrible. No one available to assist after 6pm.

the 'T' missing in front of hotel signage :( iron provided didn't work well

This is a great place to stay if you are touring Washington. The metro is very close and there are restaurants and a rite aid right where you get on the subway. The staff was very friendly and the bed was so comfortable I wished I had it at home. The internet was awful as some other people have said in their reviews but this didn't matter to me as I had my own internet.

Parking was a problem, over charged for parking, every time I left, staff, when I arrived didn’t time time to help, until kept asking.

Very clean and nice location near the airport. Differently will come back to this location

Great hotel, enjoyed our stay here Great hotel, enjoyed our stay here

Great Stay, the staff was polite and quick. I had brought a wine bottle and forgot the wine opener, took it to the bar and the bar tender was so nice not only did she open the bottle but she also gave me two glasses to use.

It was great! The staff was great and the food was delicious! will stay here again!

Jefferson Davis Highway Arlington VA

Hotel highlights

  • Close to Fashion Center at Pentagon City
  • Onsite dining
  • Free airport shuttle
  • 24-hour health club

Located in Crystal City, The Westin Crystal City Reagan National Airport is 2.4 mi (3.9 km) from Arlington National Cemetery and within a 10-minute drive of other popular attractions like Washington Monument. This 220-room, 4-star hotel has a restaurant along with conveniences like a 24-hour health club and a free airport shuttle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

The 220 rooms have an array of amenities, including coffee makers, safes, and phones. Guests can enjoy WiFi and cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of The Westin Crystal City Reagan National Airport enjoy a 24-hour health club, WiFi in public areas, and conference space. If you drive, self parking is USD 39 per night, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Premium Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for The Westin Crystal City Reagan National Airport

Everyone (47) Couples (3) Family (9)
5
Family

Everything was great on my end despite Covid 19 and clean

By on Sep 28, 2020

Review comment responded on Sep 29, 2020

Thank you so much for your feedback. We hope to see you soon.

1
Business Business

On what planet is this damp cramped dimly lit hotel a 4 star property? The room had no soap. There were crumbs on every hard surface. With all the lamps on it was dim. The water pressure was non-existent. Their underground garage charges guests $39.00 for parking 1 day—I stayed one night and got the hell out of there.

By , from Melbourne on Sep 22, 2020

Review comment responded on Sep 23, 2020

Dear Claire Thank you for sharing your comments and we’re so concerned to hear that you were unhappy with your stay. Please know that our team leaders are always available during your stay to address anything that is going wrong. We hope you will consider giving us another chance in the future to provide a more positive experience.

5
Family Family with small children

I liked the decor very much, how close it was to the airport and mostly everything looked and felt clean.

By , from RVA on Jul 11, 2020

Review comment responded on Jul 19, 2020

Dear Pat, Thank you for selecting our hotel. We hope to see you again in the near future. Have a wonderful day!

5
Family

The staff is extremely friendly and helpful. The breakfast buffet is nice.

By on Dec 15, 2019

Review comment responded on Dec 16, 2019

Thank you for your feedback and we hope to see you soon. Thank you

4
Partner Couples Family

staff was pleasant. there was a huge dead fly in the bathroom but otherwise nice, clean hotel. shuttle to and from DCA was nice. expensive food and drinks but that’s the norm for DC. i’d return.

By on Oct 11, 2019

Review comment responded on Oct 15, 2019

Dear Anonymous, thank you for taking a moment to share you comment with us. Please know that I have shared you comment with our housekeeping manger so she can talk to the associates. Once again, thank you for your feedback. Have a wonderful day!

5
Business Business

Nice Property. No Pool. very nice staff. I would love to stay again.

By on Sep 7, 2019

Review comment responded on Sep 7, 2019

Thank you so much for your feedback and we hope to see you soon.

2
Everyone

By on Aug 24, 2019

Review comment responded on Aug 29, 2019

Thank you so much for your feedback. Please know that your feedback has been shared with our operation team members. Thank you We hope to see you soon.

4
Everyone

By on Jul 28, 2019

Review comment responded on Aug 4, 2019

Thank you for staying with us and share your score. We hope to see you again in a near future.

5
Everyone

By on Jul 22, 2019

Review comment responded on Jul 26, 2019

Thank you for staying with us and for your comment. Have a wonderful day and see you soon.

5
Family

Overall the property was super nice. Clean rooms and lobby.

By on Jul 13, 2019

Review comment responded on Jul 13, 2019

Thank you for your feedback and hope to see you soon.

The Westin Crystal City Reagan National Airport

1800 Jefferson Davis Highway, Arlington, VA 22202
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