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Recent guest reviews

staff was pleasant. there was a huge dead fly in the bathroom but otherwise nice, clean hotel. shuttle to and from DCA was nice. expensive food and drinks but that’s the norm for DC. i’d return.

Nice Property. No Pool. very nice staff. I would love to stay again.

Overall the property was super nice. Clean rooms and lobby.

Customer service was terrible. No one available to assist after 6pm.

the 'T' missing in front of hotel signage :( iron provided didn't work well

This is a great place to stay if you are touring Washington. The metro is very close and there are restaurants and a rite aid right where you get on the subway. The staff was very friendly and the bed was so comfortable I wished I had it at home. The internet was awful as some other people have said in their reviews but this didn't matter to me as I had my own internet.

Parking was a problem, over charged for parking, every time I left, staff, when I arrived didn’t time time to help, until kept asking.

Very clean and nice location near the airport. Differently will come back to this location

Great hotel, enjoyed our stay here Great hotel, enjoyed our stay here

Great Stay, the staff was polite and quick. I had brought a wine bottle and forgot the wine opener, took it to the bar and the bar tender was so nice not only did she open the bottle but she also gave me two glasses to use.

It was great! The staff was great and the food was delicious! will stay here again!

Our stay was overall great. Very nice staff and comfortable and clean room. The only aspect that brought the rating down was the noise between rooms. We could hear the room next to us very clearly (normal tone voice). At times it made it hard to sleep due to noise. However this was very minimal discomfort. Thank you for the hospitality.

The hotel is amazing, it's close to everything and the staff was great.

Great place to stay. Staff was very helpful, and professional.

Perfect location for my trip. It was super convenient to get to the metro when raining

Jefferson Davis Highway Arlington VA

Hotel highlights

  • Close to Fashion Center at Pentagon City
  • Onsite dining
  • Free airport shuttle
  • 24-hour health club

Located in Crystal City within a mile (2 km) of Fashion Center at Pentagon City, The Westin Crystal City Reagan National Airport is within 2 miles (3 km) of other popular sights such as Birchmere. This 220-room, 4-star hotel has a restaurant, a 24-hour health club, and a free airport shuttle.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.


Rooms

Guests can enjoy cable TV and stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and a safe.


Property features

Guests of The Westin Crystal City Reagan National Airport enjoy a 24-hour health club, WiFi in public areas, and conference space. Parking is USD 34 per night (USD 40 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-in.

Room options

Traditional Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 Twin Bed, Non Smoking (SW-M)

Twin 1 | Sleeps 2

Premium Room, 2 Double Beds

Full 2 | Sleeps 4

Premium Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Westin Crystal City Reagan National Airport

Everyone (69) Business (5) Couples (3) Family (7) Other (1)
4
Partner Couples Families

staff was pleasant. there was a huge dead fly in the bathroom but otherwise nice, clean hotel. shuttle to and from DCA was nice. expensive food and drinks but that’s the norm for DC. i’d return.

By on Oct 11, 2019

Review comment responded on Oct 15, 2019

Dear Anonymous, thank you for taking a moment to share you comment with us. Please know that I have shared you comment with our housekeeping manger so she can talk to the associates. Once again, thank you for your feedback. Have a wonderful day!

5
Business Business Travelers

Nice Property. No Pool. very nice staff. I would love to stay again.

By on Sep 7, 2019

Review comment responded on Sep 7, 2019

Thank you so much for your feedback and we hope to see you soon.

2
Everyone

By on Aug 24, 2019

Review comment responded on Aug 29, 2019

Thank you so much for your feedback. Please know that your feedback has been shared with our operation team members. Thank you We hope to see you soon.

4
Everyone

By on Jul 28, 2019

Review comment responded on Aug 4, 2019

Thank you for staying with us and share your score. We hope to see you again in a near future.

5
Everyone

By on Jul 22, 2019

Review comment responded on Jul 26, 2019

Thank you for staying with us and for your comment. Have a wonderful day and see you soon.

5
Families

Overall the property was super nice. Clean rooms and lobby.

By on Jul 13, 2019

Review comment responded on Jul 13, 2019

Thank you for your feedback and hope to see you soon.

1
Everyone

Customer service was terrible. No one available to assist after 6pm.

By on Jul 5, 2019

Review comment responded on Jul 6, 2019

Good day Thank you for sharing your comments and we’re so concerned to hear that you were unhappy with your stay. Please know that our team leaders are always available during your stay to address anything that is going wrong. We hope you will consider giving us another chance in the future to provide a more positive experience. Thank you

4
Partner Couples Families

the 'T' missing in front of hotel signage :( iron provided didn't work well

By on Jun 2, 2019

Review comment responded on Jun 6, 2019

Thank you so much for your feedback about our hotel sign which is under maintenance and it will be replaced by new one this week. We are so sorry for this. Once again thank you so much for your feedback and we hope to see you soon.

5
Everyone

By on Jun 1, 2019

Review comment responded on Jun 1, 2019

Thank you so much for your feedback and we hope to see you soon.

5
Friends

This is a great place to stay if you are touring Washington. The metro is very close and there are restaurants and a rite aid right where you get on the subway. The staff was very friendly and the bed was so comfortable I wished I had it at home. The internet was awful as some other people have said in their reviews but this didn't matter to me as I had my own internet.

By on May 7, 2019

Review comment responded on May 7, 2019

dear Anonymous, Thank you for taking a moment to share your valued feedback with us. We are pleased to know that you have enjoyed your stay. We hope to see you again in the near future.

The Westin Crystal City Reagan National Airport

1800 Jefferson Davis Highway, Arlington, VA 22202
url importing https://www.orbitz.com/Arlington-Hotels-The-Westin-Crystal-City-Reagan-National-Airport.h20424-p2.Hotel-Reviews