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Casa Andina Premium Arequipa

4.0 out of 5.0

Recent guest reviews

This hotel is conveniently situated in the middle of Arequipa. It is an interesting arrangement for a hotel. On arrival the entrance, main courtyard and reception areas are ‘historical Spanish’ which works (the hotel is situated in the old mint works). The entrance to the hotel opens in to a very large internal courtyard off which is the bar and the reception. This internal courtyard is one of the best features of the hotel and the only downside is that there seem to be quite few locals who come in to use the free WIFI in the common areas (more on the WIFI later). One then goes through the bar to another internal courtyard where there is a restaurant, which we only used for breakfast. So the ‘common parts’ of the hotel are good and have an attraction to them for their dimensions and sense of space albeit with a slightly faded feel of ‘old colonialism’. Then you get to the rooms – initially my wife and I were shown to a very dated ‘modern’ room (as in modern ‘70s –‘80s)- but which was very dark. Since my wife is very good at this sort of thing I left it up to her to get us reallocated to a better room. Now it was clear that given it being low tourist season, the hotel was not ‘busy’ so there should not have been much difficulty in assigning us a better room from the outset. A friend of mine who has been in the hotel business for decades says that he always allocates the best rooms available in the event that the hotel is not busy as it tends to enhance the ‘customer experience’ of the guests who are upgraded and leads to better customer satisfaction. Good logic if you ask me. The ‘upgrade’ we got- to a corner ‘suite’ –which did have a great deal more light which was important for us. (But- note to hotel room designers- a ‘suite’ is not made by putting a wall in the middle of a room to divide it- at least not where I come from). The décor of the room was no upgrade though- this too had a very faded ‘modern’ feel to it- most probably the entire hotel was ‘modernized’ a decade or more so ago – and it showed. All pretty standard decoration. Not very edifying. I can’t criticize the hotel because for what it was it was OK- just OK- but calling it a ‘Private Collection’ glamourizes it way beyond what that denotes. The shame is, is that the hotel building has great potential- it lends itself to the potential of being seriously upgraded by being very well modernized in the bedrooms but also in the common areas which are impressive and could look really sharp if they were well done and no doubt could pull in the Arequipa trendy crowd if that was the intention. (Is there a trendy crowd in Arequipa? Probably because every city has a crowd that likes to think their trendy and why should Arequipa be any different?). One other point- the hotel charges US$1 per day for guest WIFI. This was probably dreamt up by some accountant somewhere who is never allowed to get into a ‘customer facing environment’ and who also probably never gets out themselves ever to stay in a hotel – so therefore has zero appreciation of just how annoying it is to be charged for WIFi. Moreover if you are going to make a charge for WIFI– make it more than US$1 because frankly that just adds insult to injury to the guest- and I’ll bet it costs more to account for that charge than the hotel end up netting to the bottom line for charging it. Just don’t.

The location of this hotel makes walking out to attractions and places to eat a breeze. The hotel itself is very atmospheric although quiet around lunch and dinner. Great breakfast and friendly staff. Only negative is the hotel was the only one of our trip not to provide free bottles of water.

In the center of charming Arequipa a few steps away from the main historical attractions, shops and restaurant, although in a very quiet road. Ancient charming structure with a beautiful lounge and a patio area where you will be served an excellent cold and hot, international and local breakfast. Rooms are below expectation. Ask not to be on the small courtyard where the Electricity engines are, very noisy especially if you have a black out. Make sure also the room has been used recently to avoid bed bugs surprise. The second night we asked to be moved to a better room and we were fine.

It was a nice experience to stay at this beautiful hotel, and it is true it looks like museum since it was constructed over an old house and most of it was preserved beautifully. It is close to the center of the city and to the Monastery, the best attraction in Arequipa.

Very comfortable bedrooms ( although ours was facing int a small courtyard) very quiet and with a spacious bathroom The Mansion building which houses the hotel is sympathetically restored and besides the lobby/hall also has a great restaurant with fine Peruvian dishes and excellent wine As we had a thunderstorm the day we arrived we decided to eat in the hotel and would like to thank our waiter Pablo who helped use to choose our menu and provided impeccable service Hallway and bar area would be much more frequented if the large doors would be kept shut during cold spells as the gas heaters provided do not solve the necessary heating on cold evenings and do not make you feel comfortable to enjoy the ambience of the public area

Of all the hotels where we stayed in Peru, this was by far our favourite...which was made even better by it being (far) from the most expensive. A large, beautiful historical site a few steps from (what we think is) Aréquipa's most intereting site, the Convent Santa Catalina. The rooms are large and modern, excellent beds and linen, sparkling clean bathrooms. We cannot recommend it highly enough.

The architecture of this place alone make the stay worthwhile. It's also conveniently located just off the main Plaza de Armas and has a great buffet breakfast which was included with our room. Unfortunately, my one complaint was the the wifi was not included for free in the rooms (only in the lobby). This struck me as "cheap" for such an expensive 4-5 star hotel...

The hotel is a wonderful renovated old mansion, a real gem I would call it. With a wonderful hall, bar, reception, restaurant. It was no surprise that the rooms could not offer any view due its location, but they were quite spacious with big bathrooms and offered any kind of amenities and services. Also the breakfast buffet offered an excellent variety of food. Sadly enough we could not enjoy the beautiful ambience of neither the hotel hall nor the hotel bar, since it was freezing cold, because all doors being kept wide open despite the cold at night. Even the outdoor gas patio heaters would not help, the cold draft was felt everywhere. The staff seemed to be obliged to follow the hotel regulations ignoring our needs. So the hotel hall was completely deserted of any customers. It is a pity as this could easily be changed and would enormously improve the whole atmosphere of this otherwise great hotel!!!

We recently stayed here 3 nights. This hotel is in a former mansion. We loved the beautiful stonework from the original building from the 1600s. The hotel is located close to the Playa des Armes and is just so close to major attractions, shops and restaurants. We walked everywhere, just so convenient. The staff are very helpful and our bedroom was so quiet and comfortable. The restaurant is very good. This hotel gets top points from us. Loved our stay.

We stayed for two nights . Lovely lobby, bar and breakfast area. The modern room was a good size with a comfortable bed but had very little natural light ( only a small amount via a small rock garden outside our window) .As with other casa andina private collection hotels ( we have stayed at the one in sacred valley and in Puno ) there is very little cupboard space so it's difficult to unpack and there is no complementary water, you have to pay 10soles for 1L ( approx £2.50) Breakfast is ok-good, I have stayed in many 4* hotels in Peru with a better breakfast.

Ugarte 403 Arequipa Arequipa

Room options

Suite, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 1009 reviews