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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
Hotel with a full-service spa, in the vicinity of El Cerrito Archaeological Zone

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Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Hot springs
Lunch and dinner served, Mexican cuisine
Reception hall
Lunch and dinner served, Mexican cuisine
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Air conditioning

Explore the area

View in a map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180
  • Place, Schoenstatt Sanctuary
    ‪23 min drive‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪30 min drive‬
  • Place, Querétaro Convention Center
    ‪32 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪65 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi

Junior Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Apaseo el Grande

Hotel Ex-Hacienda La Pitaya Queretaro places you 8.9 mi (14.4 km) from El Cerrito Archaeological Zone and 9.4 mi (15.1 km) from Schoenstatt Sanctuary. This 38-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Galerías Querétaro Shopping Center - 21 min drive - 13.9 miles
  • Schoenstatt Sanctuary - 23 min drive - 11.3 miles
  • Josefa Ortiz de Domínguez Auditorium - 28 min drive - 16.7 miles
  • Aqueduct of Santiago de Querétaro - 30 min drive - 17.2 miles
  • Querétaro Convention Center - 32 min drive - 18.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 48 min drive

Restaurants

  • ‪Taqueria Jalisco - ‬11 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Subway Gasolinera Los Angeles - ‬10 min drive
  • ‪Pasteko La Mina De Los Pastes - ‬11 min drive
  • ‪Villa Mexicana - ‬13 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Hotel with a full-service spa, in the vicinity of El Cerrito Archaeological Zone
Hotel Ex-Hacienda La Pitaya Queretaro features a full-service spa, an outdoor pool, and a gym. There's free parking and an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this hot springs hotel include a sauna, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Safes and free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bar La Troje

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 350.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • No cribs or infant beds are available.

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Frequently asked questions

Are free cancellation options available at Hotel Ex-Hacienda La Pitaya Queretaro?

Hotel Ex-Hacienda La Pitaya Queretaro offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

Will I be able to park at Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Hotel Ex-Hacienda La Pitaya Queretaro?

There is a full-service spa available for guests to enjoy and services include body wraps, hot springs, Ayurvedic treatments, and massages.

Does Hotel Ex-Hacienda La Pitaya Queretaro feature a casino at the property?

No, Hotel Ex-Hacienda La Pitaya Queretaro doesn't have a casino.

Is there an indoor pool at Hotel Ex-Hacienda La Pitaya Queretaro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 11:00 PM.

What do couples enjoy most about Hotel Ex-Hacienda La Pitaya Queretaro?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Ex-Hacienda La Pitaya Queretaro have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Ex-Hacienda La Pitaya Queretaro have a restaurant that serves breakfast?

No, Hotel Ex-Hacienda La Pitaya Queretaro doesn't have a restaurant that serves breakfast.

Does Hotel Ex-Hacienda La Pitaya Queretaro allow pets to stay for free?

No, pets aren't allowed at Hotel Ex-Hacienda La Pitaya Queretaro though service animals are welcome.

Does Hotel Ex-Hacienda La Pitaya Queretaro have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Ex-Hacienda La Pitaya Queretaro?

The closest major airport to Hotel Ex-Hacienda La Pitaya Queretaro is Queretaro Intl. Airport (QRO), which is about 23.7 mi away.

Are there rooms with balconies that I can book at Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, some guestrooms at Hotel Ex-Hacienda La Pitaya Queretaro offer a deck and may feature garden views.

Does Hotel Ex-Hacienda La Pitaya Queretaro have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Ex-Hacienda La Pitaya Queretaro.

Reviews

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 49 out of 135 reviews
Rating 8 - Good. 35 out of 135 reviews
Rating 6 - Okay. 23 out of 135 reviews
Rating 4 - Poor. 16 out of 135 reviews
Rating 2 - Terrible. 12 out of 135 reviews

Reviews

8/10 Good

Hector Abdon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you make a late check-in the hotel does not respect your reservation terms & conditions
Stayed 2 nights in Oct 2024

6/10 Okay

Ismael

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Ana, APASEO EL GRANDE

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta demasiado mantenimiento a la hacienda y que le den una buena limpiada a los vidrios del restaurante y a los de la alberca del spa. Las camas para mí gusto están súper incomodas, el colchón parece piedra. La limpieza del cuarto está bien. El personal es amable. Pero si pudiera ser una atracción turística como la ex hacienda de Chautla o Santa María Regla pero tienen el lugar muy descuidado.
Stayed 1 night in Apr 2022

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I LIKE THE HISTORY AND THE LOCATION BUT THE ROOS ARE NOT CONFORTABLES AT ALL.
Stayed 1 night in Sep 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Jim

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
mal servicio y descuidada
Stayed 2 nights in Jun 2025

8/10 Good

gabriela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está lindo pero muy descuidado. El servicio y la actitud del personal de spa es mala, en recepción hay buena actitud, pero mala atención y restaurante buen servicio pero mala comida. Los cuartos están sucios, la regadera escurre hasta las camas.
Stayed 1 night in May 2025

8/10 Good

Evelin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excelente lugar solo no me agradó que en el area de alberca te prohíban el ingreso con hidratacion que no sea del restaurante
Stayed 1 night in Apr 2025

6/10 Okay

Vico

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A pesar de que entendemos la situación del hotel, el lugar se encuentra bastante descuidado, es demasiado grande para la cantidad de personal, la alberca es muy pequeña y ofrece agua termal, a lo mucho es agua tibia a la mitad del día. El restaurante es bueno, pero los precios son bastante elevados para las porciones, además de que se nos informó que no podíamos ingresar comidas o bebidas externas y nos toco observar gente que claramente rompía las reglas. Tristemente no fue la experiencia que buscábamos para estas vacaciones, pero igualmente agradecemos la honestidad de los encargados en relación a las circunstancias del lugar. Esperamos que, en un futuro, el lugar recuperé su vieja gloria y podamos volver a darle una oportunidad. Lo deseamos de corazón.
Stayed 3 nights in Apr 2025

8/10 Good

Alfredo

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica Iliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy acogedor, tranquilo y con una atención muy amable de todo el personal,lo recomiendo bastante,tienen muchas áreas verdes y el agua está muy calientita y limpia en la alberca
Stayed 1 night in Mar 2025

8/10 Good

Callu

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Guadalupe

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Me gusta mucho el lugar
Stayed 1 night in Jan 2025

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service, amenities
No había agua caliente
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar!
Stayed 1 night in Oct 2024

2/10 Terrible

Oswaldo

Traveled with family and small children, Traveled with family
Disliked: Amenities
Pésimo servicio vamos x el agua termal y está fría paga descorche y quieren cobrar x todo
Stayed 1 night in Jan 2025

2/10 Terrible

Jonathan

Traveled with family
Disliked: Staff & service, room comfort
Decepción total el agua estaba fría les pedimos que dejarán salir el agua caliente y no hubo respuesta, pagamos descorche de una botella que obviamente no nos acabamos y nos dijeron que podíamos al otro día consumir sin problema pero oh sorpresa al otro día nos querían cobrar de nuevo el descorche
Stayed 1 night in Jan 2025

2/10 Terrible

fernando

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No permiten ingresar bebidas ni alimentos, y ahí no venden
Stayed 1 night in Dec 2024