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Best Western Hotel Docklands

3.0 out of 5.0

Recent guest reviews

I stayed at Best Western Antwerp for 1.5 weeks and the staff were always welcoming. The room is quite big with bathtub and always clean when you reach after work.It also refill your shampoo,sopa etc daily. The open breakfast each morning offers lots of variety and the fresh orange juice is one to try. The only negative is construction just infront.

This is the worst Best Western hotel, I've ever stayed in. There is no air conditioning, only a small fan is provided. My stay was in August the room was hot, forcing you to open the windows, hundreds of mosquitoes eating you alive. To make matters worse there is a high rise building under construction across the street. Construction noise from 7:00 am until 5:00 pm

I was sleeping only one night there, but I'm very dispoonted with this hotel. First of all I found insect (bug) on the morning next to my bed. Just 5 meters in front of my windows there is huge construction zone and the workers start to use hammers and lifts noises from 7am :( - please check my pictures. Reception is closed at 10.30 PM so I nearly missed my check in - This is what I heard from reception desk. Anyway I give additional score for really good service in the morning and lovely receptionist ;)

This hotel is located in the area 'het eilandje' near the harbour of Antwerp. This neighboorhood is on the rise, but currently not quite there yet. But if you are willing to accept road works and building activities, this hotel is a good place to stay if you want to see another side of Antwerp. The building activities won't bother you in the weekend! The staff is super friendly, nice buffet breakfast with fresh orange juice and good coffee. Rooms have all the amneties you need, however the room temperature is a bit to high to my taste. There's no airco, but a fan is available if needed. We stayed at a twinbedded room at the front of the hotel, 1st floor. Beds are comfortable, but have very soft mattrasses. Plenty of public parking space in the neighboorhood, only EUR 3,80 per day.

I had a bad sleep in this hotel!!! And I am someone that can sleep in every hotel very easy... Outside about 20 degrees, no airco in the room, winter blankets on the bed, had to close the window to keep the mosquitos out.. unfortunately after I discovered their where mosquitos there where already in my room and kept me up all night, plus it was too warm... Learned my lesson, will pay attention when booking of a hotel has airco!

I stay very often in this hotel due to my frequent business traveling to Antwerp. Very good price/quality ratio Highly service minded and friendly personnel Clean rooms, sufficiently furnished, not noisy. Very well located in the city: 5 minutes walking from the Willem Dok (many restaurants) and 20 minutes walk from the historic center of Antwerp. Public transport available to city center. Good breakfast Parking recently in lowest tariff zone in Antwerp (about €4 per day) No air conditioning, but only forced ventilation.

Docklands hotel is a perfect base to start an evening out in Antwerp city center. It is in a quiet area and easy to park your car during the weekend. Also public transport is not too far. During summer you can also walk.

Hotel is very comfortable, very good beds, quiet room, big shower, very nice view from the terrace (amazing works in progress), perfect breakfast, friendly staff who helped us with any kind of information, very close to MAS museum and the nice area Het Eilandje. Thanks a lot!

I have been in Antwerp for 10 months on business and stayed at Best Western for the majority of my time, the staff here are very welcoming and friendly, breakfast service always fantastic and the rooms clean and spacious.. such good value for money and has been to a consistent high standard for my 10 months!

This is very functional hotel. It is more suited to budget or functional trips (we had a meeting round the corner) but it was perfectly adequate. Reception closes at night but plenty of bars and restaurants close by. Friendly staff.

Kempischdok - Westkaai 84-90 Antwerp

Hotel highlights

  • Walking distance to Museum Aan de Stroom
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Laundry facilities

Located in The Islet within a short walk of Museum Aan de Stroom, Best Western Hotel Docklands is within a mile (2 km) of other popular sights such as Butcher's Hall. The 38 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and Egyptian cotton linens. Also close to this Antwerp hotel are Antwerp Zoo and Antwerp Market Square.


Start each morning off right with buffet breakfast served for a fee. At the end of the day, the bar/lounge is a great place to grab a drink.


Best Western Hotel Docklands's 38 rooms provide coffee makers and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets.

Property features

Best Western Hotel Docklands features free WiFi in public areas, conference space, and laundry facilities. Self parking is offered for EUR 3.80 per day. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

59.0% of guests recommend this hotel

Total of 216 reviews