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El Carmen Suites

Property class: 4

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9 Poniente 17, Antigua Guatemala, Sacatepéquez, 3001
  • Place, San Jose el Viejo Ruins
    ‪3 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪10 min walk‬

Room options

King Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Economy Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room INNER

  • Sleeps 10

Room STANDARD

  • Sleeps 10

Triple Room

  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Antigua Guatemala

El Carmen Suites places you within a 10-minute stroll of popular attractions such as Central Park and Antigua Guatemala Cathedral. This 32-room, 4-star hotel has conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • San Jose el Viejo Ruins - 3 min walk - 0.2 miles
  • Central Park - 8 min walk - 0.5 miles
  • Antigua Guatemala Cathedral - 10 min walk - 0.5 miles
  • Santa Clara Convent - 10 min walk - 0.5 miles
  • Santa Catalina Arch - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 76 min drive

Restaurants

  • ‪La Sala - ‬6 min walk
  • ‪Pappy's BBQ - ‬7 min walk
  • ‪Hector’s Bistro - ‬7 min walk
  • ‪San Martín - ‬6 min walk
  • ‪Artista De Cafe - ‬2 min walk

About this property

El Carmen Suites

Guests of El Carmen Suites enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 65 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and TVs with cable channels. Beds sport down comforters and bathrooms offer free toiletries. Wardrobes or closets are also available.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:30 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 1 2024 to September 4 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs and cats only
  • 1 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids, 11 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

What's there to do around El Carmen Suites?

This hotel is located in Antigua Guatemala, a short 7-minute walk from Central Park and also 11 minutes on foot from Santa Catalina Arch. You'll also find Casa Santo Domingo Museum and San Jose el Viejo Ruins less than a mile away.

Is there parking available at El Carmen Suites?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at El Carmen Suites?

Spa services at the hotel include hot stone massages, deep-tissue massages, and couples treatments.

Does El Carmen Suites have a casino at the property?

No, El Carmen Suites doesn't have a casino.

Will I find an indoor pool at El Carmen Suites?

No, there is no indoor pool at this hotel.

Is El Carmen Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and a down comforter as well as a restaurant.

Are there hot tubs at El Carmen Suites?

No, this hotel doesn't have a spa tub.

Does El Carmen Suites have a restaurant with a breakfast menu?

Yes, El Carmen Suites serves free cooked-to-order breakfasts each morning from its restaurant.

Will El Carmen Suites allow pets to stay free of charge?

Although cats and dogs can't stay for free, they are welcome at El Carmen Suites.

Are there connecting rooms at El Carmen Suites?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from El Carmen Suites?

The closest major airport to El Carmen Suites is La Aurora Intl. Airport (GUA), which is 24.9 mi away (76 minutes by car).

Are there rooms with balconies at El Carmen Suites?

Yes, some guestrooms at El Carmen Suites offer a patio and may feature courtyard views.

Does El Carmen Suites offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at El Carmen Suites.

El Carmen Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 255 reviews
Rating 8 - Good. 68 out of 255 reviews
Rating 6 - Okay. 35 out of 255 reviews
Rating 4 - Poor. 15 out of 255 reviews
Rating 2 - Terrible. 8 out of 255 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent location and amazing breakfast.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Limberth Arce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Bryan

Liked: Amenities
Great hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Kunayaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful & quiet property, breakfast was included & delicious.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay, nice staff, 10/10
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Knyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved this hotel must stay when I come back
Stayed 9 nights in Jun 2024
Verified review

10/10 Excellent

blanca

Excelent place.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good staff
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and accommodation
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right location, quite place, nice views, comfortable bed
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Kim

Beautiful view of the volcanoes at breakfast!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Anait

Liked: Property conditions & facilities, room comfort
It was a great stay, near the city center. Stuff was friendly and the room was clean.
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, friendly and helpful faces all around
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food is delicious with many options.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Danny

Liked: Staff & service, amenities, property conditions & facilities
Nice property, location is excellent. Very friendly staff. Recommend this hotel to anyone.
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Susana

Liked: Cleanliness, property conditions & facilities
Great property and amazing service
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good the staff very nice the place clean and provided parking I will go back to el Carmen suites next time I travel very nice place
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in love with the hotel and the staff too
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

it was good as usual
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal very friendly and helping with directions very clean safe food delicious
Stayed 2 nights in Feb 2024