Suite, 1 King Bed with Sofa bed, Non Smoking
from $160
Clarion Suites Downtown Anchorage
2.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 66 reviews
This hotel is most popular for:
Recent guest reviews
It's a nice hotel, but a little older in its decor. Everything worked and there is a nice sitting area. It also includes breakfast which is great in Alaska as the food is terribly expensive.
Very friendly staff, great place , close to my favorite restaurant and very quiet ..
When checking in only one person was at the desk, and spent about 10 minutes on the phone before tending to the people waiting to check in. In the morning, there were a couple of police officers in the hallway addressing an issue-but that's likely due to the hotels location. The room was nice and it was quiet so it was overall a pleasant stay.
You guys advertise on your website and by a placard at your front desk that you have a 24hour shuttle to and from the airport. This is not the case and it cost me an extra $50 to stay at your hotel. Had I known I could have gotten in a place that does what they advertise. In addition the place has gone downhill in the year that has passed since I was there. It is dirty. I also found no front desk employee and could not get anyone to answer the phone from the airport. All of this made for a really disappointing experience. I won't stay there again. ever.
There was a huge gap under the door and on the side under the doorknob so it was really loud in the Room and light came in and I could smell cigarette smoke a lot of the time. The sliding balcony door didn’t close all the way so the room was freezing and traffic was loud. I still haven’t received my deposit for the room either
Comfortable, was clean and quiet. Was a last minute reservation they accommodated our stay.
It’s just the first night the room before us is horrible we didn’t get sleep at all and the breakfast is bad .but the place is cozy and clean.
3 things that made this a nice experience. 1. The staff was so helpful, pleasant and personable. I didn't get the young woman's name at the front desk, but she fixed our tv, stowed our luggage before and after check in and check out, arranged our ride to the airport, could multi task like crazy, and had a great sense of humor and pleasant personality. what a great representative of your hotel! 2. The complimentary breakfast was a full breakfast and very satisfying. Eggs, bacon, sausage, yogurt, cereals, pastries, fruit, coffee, juice! 3. The room layout was such that if someone couldn't sleep, they could go into the sitting area, close the door, and watch tv or read without disturbing the other person.
Only bummer we had was that the pool was out of towels at 5pm and no more until the next day. Great breakfast. Good central location for what we needed. Parking was tough on a Friday night. Would stay again!
Room are spacious! Staff are very kind and helpful.
The staff was great, hotel room was clean, but the hallways and lobby were blazing hot. The worst part however, was trying to sleep. Every time the air conditioning kicked on in the room, which was about every 45 minutes, it made so much noise it woke me up. At one point I thought I was going to lose my mind between the sound of the air conditioner coming on, the blower fan and I think it was the refrigerator coming on? Not exactly sure, but 3 things were running all at once and the room was anything but quiet. Hardly slept at all and I was so tired and it was so late, I didn't have the energy to pick up my things and ask to be moved to a different room.
We stayed at this hotel just out of the downtown area and were very pleased. We walked to our business meetings the next morning and it was an easy walk. I was impressed with how quiet the area was the Friday night we were there. The hot and cold breakfast options were numerous and the dining room was clean and well appointed. We didn't use any of the facilities as we were only there one night. The beds were comfortable and everything was clean and new.
Close to downtown. Full breakfast. Big rooms. Friendly staff. Room soap dispensers needed refilling
We had no hot water for showers had to take cold ones
Quiet and comfortable. Friendly staff/check in. Breakfast good. Closes at 9 pronto!! Would be nice if it stayed open until 10am.
The first morning there our room would not lock and maintanance assured me they would stay until fixed and said we could leave. Came back that night after 10:00 pm and room totally not locked, door still able to be pushed open. Our room/belongings unsecured all day. Stains in dresser drawers and all over carpet. Could not use pull out bed in couch because mattress was stained through with some kind of bodily fluid. What looked like knife stabs in wall above bed. Our first floor window was left open everyday. I finally stopped having them come "clean" our room because I did not trust them. Plus bathroom floor had an uncomfortable amount of hairs on it. Aside from 2 employees, the front desk staff was very rude. Oh, and found a bed bug trap under one bed.
Staff was very friendly and helpful. Location is within walking distance to the restaurants, shops, museum, and heritage center and zoo shuttles. Quiet and clean hotel. The only issue is that the continental breakfast is a bit lacking but that can be said for many hotels. Overall, great value for the price.
Great place to stay after cross-country flights. Comfortable and spacious.
Breakfast is better than Super 8 chain. The rate is cheap you can find in Anchorage.
Making my monthly trip for nedical care. It is always to nice stay at this hotel. Can't think of anything except to give this stay a positive review.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located in Downtown Anchorage, Clarion Suites Downtown Anchorage is within a 10-minute stroll of sights such as Oscar Anderson House Museum and Delaney Park. This 112-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Tony Knowles Coastal Trail and Dena'ina Civic and Convention Center are also a short walk from this Anchorage hotel.
Dining
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM. You can sip a beverage at the coffee shop/café.
Rooms
All 112 air-conditioned accommodations feature living rooms. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard. Limited housekeeping is available.
Property features
Guests of Clarion Suites Downtown Anchorage have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 3 meeting rooms, a conference center, and a 24-hour business center.
Guest reviews for Clarion Suites Downtown Anchorage
nice but older
Everyone
It's a nice hotel, but a little older in its decor. Everything worked and there is a nice sitting area. It also includes breakfast which is great in Alaska as the food is terribly expensive.
very nice hotel , nicest i ever had
Everyone
Very friendly staff, great place , close to my favorite restaurant and very quiet ..
Everyone
When checking in only one person was at the desk, and spent about 10 minutes on the phone before tending to the people waiting to check in. In the morning, there were a couple of police officers in the hallway addressing an issue-but that's likely due to the hotels location. The room was nice and it was quiet so it was overall a pleasant stay.
Review comment
J. Nunez, GM responded on Apr 9, 2018
Thank you for taking the time to share your feedback. We apologize for the speed of service you've experienced during your recent stay. We are working on getting additional help during the evening shift to ensure we are taking care of each individual guest at a timely matter. Also, we apologize you had to experience police officers handling a guest issue during your visit. We hope this does not reflect on your decisions on staying with us in the near future.
shuttle advertisement wrong
Everyone
You guys advertise on your website and by a placard at your front desk that you have a 24hour shuttle to and from the airport. This is not the case and it cost me an extra $50 to stay at your hotel. Had I known I could have gotten in a place that does what they advertise. In addition the place has gone downhill in the year that has passed since I was there. It is dirty. I also found no front desk employee and could not get anyone to answer the phone from the airport. All of this made for a really disappointing experience. I won't stay there again. ever.
Review comment
JN responded on Feb 27, 2018
Thank you for your feedback! We apologize for the misunderstand with our shuttle service. We do run a courtesy shuttle that is available on limited hours during the winter. During the summer our shuttle service is provided 24 hours. We are always working on ways to improve overall guest satisfaction by listening to our guests.
least comfortable night of trying to sleep ever
Everyone
There was a huge gap under the door and on the side under the doorknob so it was really loud in the Room and light came in and I could smell cigarette smoke a lot of the time. The sliding balcony door didn’t close all the way so the room was freezing and traffic was loud. I still haven’t received my deposit for the room either
Review comment
Renee responded on Feb 7, 2018
Hi Nicholas, Thank you for taking the time to share your feedback. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry the room in its entirety was not up to code. We are very happy to take any complaints/issues so we can hand it to maintenance to fix any issues during the stay. If anything we are more then happy to move rooms if it a urgent matter. As for the security deposit it takes anywhere from 5 to 15 business days for it to appear back on your card, depending on who you bank with. I have forwarded your feedback to ensure we work on improving! Your happiness is our number one priority! Thank you, -Clarion Suites Downtown
comfort
Everyone
Comfortable, was clean and quiet. Was a last minute reservation they accommodated our stay.
Everyone
It’s just the first night the room before us is horrible we didn’t get sleep at all and the breakfast is bad .but the place is cozy and clean.
would stay here again.
Everyone
3 things that made this a nice experience. 1. The staff was so helpful, pleasant and personable. I didn't get the young woman's name at the front desk, but she fixed our tv, stowed our luggage before and after check in and check out, arranged our ride to the airport, could multi task like crazy, and had a great sense of humor and pleasant personality. what a great representative of your hotel! 2. The complimentary breakfast was a full breakfast and very satisfying. Eggs, bacon, sausage, yogurt, cereals, pastries, fruit, coffee, juice! 3. The room layout was such that if someone couldn't sleep, they could go into the sitting area, close the door, and watch tv or read without disturbing the other person.
Everyone
Only bummer we had was that the pool was out of towels at 5pm and no more until the next day. Great breakfast. Good central location for what we needed. Parking was tough on a Friday night. Would stay again!
very nice hotel for families
Everyone
Room are spacious! Staff are very kind and helpful.
Thank you for your review, we are happy that enjoyed your stay and hope to see you soon. Thank you