The fact that they wouldnt charge the credit card for the full stay wgen I checked in.
l;mk;lkl;kl;kljjkhnkljml;kpoujhiokjikhjhgtycgbjuguytftgvcghvbh
The area is nice and seemed safe, but I feel a bit cheated. We stayed a full week and rooms were only cleaned every 3 days. We were NOT told that at check-in. Then on our third day they STILL didn’t clean our room. We were surprised that with Covid they wouldn’t be more intent on sanitizing. Also, we were supposed to get full breakfast included but because of Covid, breakfast was only “grab and go” which was pre-packaged muffins, apples, coffee and watered down juice. I understand that because of Covid they could not offer the usual full breakfast buffet, but we should have been discounted for not getting breakfast that we thought we were paying for. They could have given us vouchers for near-by restaurants or offered delivery from restaurants. Staff was very good though, especially Manny at the front desk.
Room was too hot, the AC blew warm air. The place seemed run down and dirty.
Lots of sketchy guests. Why so many junk cars outside ? But great rooms !!
Suite was sizeable... would have been great for guests...
It was OK. Not great. Not bad. Within walking distance if downtown even in the winter.
The hotel is full of what I would call riffraff multiple people 56 or more stay in one room
Quite clean and friendly staff. The only problem was the pool was closed
The only soap and shampoo in the the room was from a dispenser that only delivers one small drop at a time. It was frustrating, especially in the shower. This was really my only complaint about the our stay there. So, if you are staying at this Clarion Suites, be sure to bring your own soap and your own shampoo.
The room was very nice, clean, large suite but the reason i booked this hotel was for the hot tub. I spent 8 days hiking in Alaska and wanted to relax in the hot tub before my journey home. That's the reason i spent extra for this hotel. After checking in and off loading my luggage, i went to scout out the hot tub only to discover it was covered with plywood and had caution cones around it. I went to speak with the from desk clerk and asked him when it broke. He said it had been broke all summer, even before i booked this hotel in May. I'm extremely disappointed in this. They could've noted that detail somewhere and i would've chose a different property. The desk clerk didn't even seem concerned with my disappointment. I hiked 50 miles in less than a week and then ended my trip on a sour note because this hotel couldn't take the time to fix one of their stated amenities, they had months to either fix it or notify confirmed guests of the issue. Complete disappointment... oh and the breakfast was less than adequate not to mention the breakfast room was so hot i couldn't bear to be in there longer than three time it took to make my coffee....
Xxxxxxxx cxxxcxxxxcccccccccccccccccccccccccCccc cccc cvcc
The breakfast included and free airport shuttle were a huge plus. The staff was very nice. Now it's time to spend money on updating rooms. Our carpeting was soiled. Most of the furniture was worn to a nub.
Friendly staff. Great location. Highly recomended........
Located in Downtown Anchorage, Clarion Suites Downtown Anchorage is within a 5-minute walk of sights such as Bootlegger Cove and Delaney Park. This 112-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. You can get a quick energy boost at the coffee shop/café.
All 112 air-conditioned accommodations feature living rooms. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
Guests of Clarion Suites Downtown Anchorage enjoy a fitness center, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
The fact that they wouldnt charge the credit card for the full stay wgen I checked in.
l;mk;lkl;kl;kljjkhnkljml;kpoujhiokjikhjhgtycgbjuguytftgvcghvbh
Thank you for the feedback. We hope to see you again.
The area is nice and seemed safe, but I feel a bit cheated. We stayed a full week and rooms were only cleaned every 3 days. We were NOT told that at check-in. Then on our third day they STILL didn’t clean our room. We were surprised that with Covid they wouldn’t be more intent on sanitizing. Also, we were supposed to get full breakfast included but because of Covid, breakfast was only “grab and go” which was pre-packaged muffins, apples, coffee and watered down juice. I understand that because of Covid they could not offer the usual full breakfast buffet, but we should have been discounted for not getting breakfast that we thought we were paying for. They could have given us vouchers for near-by restaurants or offered delivery from restaurants. Staff was very good though, especially Manny at the front desk.
Thank you for taking the time out of your day to provide us with your feedback. I am sorry to hear that we were not able to meet your expectations due to Covid-19. We are constantly trying to improve and strive for greatness here at the hotel and will be using this feedback to do so. Thank you again for your feedback.
Room was too hot, the AC blew warm air. The place seemed run down and dirty.
I want to apologize for your stay being less than satisfactory. We are hoping to remodel the entire building at the end of next summer (2021). I hope you are willing to give us another chance to provide you with a better stay.
Lots of sketchy guests. Why so many junk cars outside ? But great rooms !!
Thank you for taking the time out of your day to review your stay. Our staff works very hard to try and assure the safety of our guests. We appreciate your feedback, and hope you stay with as again sometime soon.
Suite was sizeable... would have been great for guests...
Good Morning, Thank you for the feedback. We hope to see you again. Take care and have a great day.
Thank you and we hope to see you again.
It was OK. Not great. Not bad. Within walking distance if downtown even in the winter.
Dear Guest, Thank you for taking the time to provide us with feedback on your stay. We are hardly working on improving our guest experience in our hotel. We look forward to have the opportunity to be able to host you in our hotel once again in the near future. Best Regards,
Thank you for the positive feedback. We hope to see you again.
Thank you for your feedback.