Excellent service . The breakfast is delicious and they people who works there are really nice
i was really turned off by the $12 a day parking fee. that wasnt mentioned when i booked the room. and its not a resort; its a hotel. it was a nice place. the breakfast was great. the room was nice. location was great. but that $12 really ruined the entire trip for me.
The hot tub was so big and was nice to not be cramped to use it my other guests.
Great service upon check-in. Great selection of breakfast items. Appreciated the late check out when asked.
Nice big room to accommodate big family, but our shower head was so old that it clogged up. Very weak stream coming out. Requested two times but nothing was done. Parking at night time was difficult. Big trucks and buses taken up a lot of space. These huge truck like the car transporter were from customers. They need to put out rule about that.
I love everything except not enough weights in the exercise room and 2 washing machines were not working
Nice and friendly staff. Enjoyed complimentary breakfast and the ART that was right next to the hotel. Air conditioner leaked on the first night. No fan for the bathroom. Pool and hot tub were too crowded every night.
Nice room, great location, good breakfast and reasonably priced!
Great staff and location. Room was nice and clean. Will def come back
I can’t even begin to explain on how disappointed and Annoyed of this hotel I was, we arrive at the hotel and begin to unfold the foldable couch bed and there were hairs on the bed, obviously meaning that they didn’t bother to check and clean the sheets and same with the one of the queen bed but instead there was lip gloss... our sons brought our consoles because we were to stay they for a week and at those late nights they would quickly become bored, so they plug in the console and it says it’s unable to connect to the WiFi and we ask the front desk about this and they say that In now way will it be able to connect to the network, but do you think they say that on the hotel description? NO, instead they Ambiguously say only “free WiFi” that should mean that they are Able to connect to console we check the Cabinets and in the site it said full kitchen kit and there are 2 pans one a frying pan and the other a drainer pan... what are we gonna do with that? And my son even more that is allergic to gluten , and when spoken about this issue they simply said, “we have chips” how do you expect anyone to eat chips for a whole week? And when asked to get a refund or to transfer hotels because this one simply didn’t fit our needs they said they weren’t able too due to “policy” the floors were dirty and it smelled terrible along with the only 1/2 functioning elevator it made it very difficult to get anywhere, if i could rate for negatively in stars I would, this hotel is terrible...
Carpets and floors were dirty and worn and only one elevator was working so it took forever to get up and down from the room. Hotel employees were very helpful and considerate. Overall I would stay there again as long as both elevators were working. Breakfast was good and plenty of room to sit.
Wow...we really LOVED this place!! It was fairly easy to get to, the ART bus stopped practically right in front(takes you to and from Disneyland every 30 min or so and you can purchase tickets at the front desk), the rooms were very clean, staff was AMAZING, it seemed like every time I turned around someone was cleaning something, the breakfast was good and plentiful, there was a night that offered food but we were in the park, there were dvd players in the room(they had movies at the front desk to borrow from), you could purchase Disneyland tickets there if needed.....seriously, its like they had thought of everything a family might need to be comfortable!! WE WILL BE BACK!!
The breakfast areas big and the locations close to the Disneyland
The hotel staff was fantastic! (Especially Mario and Jimmy)Mario greeted us warmly and was VERYhelpful,and gave us plenty of information about the events going on at the hotel.Jimmy greeted us with so much enthusiasm it was refreshing he was glad to serve us and offered to help us with anything we needed. All together the estate was cozy. We will definitely be staying here again. We hope to see Mario and Jimmy there to greet us once more.
Great place to stay for a great price. Really close to the Disneyland and California Adventures.
We love staying here. The breakfast is great and the rooms are comfortable. Having the shuttle right next to the hotel to Disneyland is also a huge plus
This location is close to Disneyland but that's the only good thing about it. Staff was rude when we tried to change our hotel reservation and almost didn't help is at all then when their Operations Manager Jared did finally change our date he didn't inform anyone in his staff which made checking in a long process. The staff also lied on a couple of occasions about not knowing we had called in to change our date and about availability. When we finally did get to our room it was smelly and the carpet was gross. Because of our bad experience it made us uncomfortable interacting with the staff the days we were there.
Located in Anaheim Resort within a short walk of Anaheim GardenWalk, Sonesta ES Suites Anaheim is within a mile (2 km) of American Sports Center. This 143-room, 3-star aparthotel has an outdoor pool along with free in-room WiFi and a gym.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service.
Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 32-inch LCD TV with cable channels and a DVD player. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and a safe.
Guests of Sonesta ES Suites Anaheim have access to an outdoor pool, a gym, and a spa tub. Self parking is available for USD 12.00 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Excellent service . The breakfast is delicious and they people who works there are really nice
Thank you for staying with us. We're glad you enjoyed your stay.
i was really turned off by the $12 a day parking fee. that wasnt mentioned when i booked the room. and its not a resort; its a hotel. it was a nice place. the breakfast was great. the room was nice. location was great. but that $12 really ruined the entire trip for me.
The hot tub was so big and was nice to not be cramped to use it my other guests.
Great service upon check-in. Great selection of breakfast items. Appreciated the late check out when asked.
Nice big room to accommodate big family, but our shower head was so old that it clogged up. Very weak stream coming out. Requested two times but nothing was done. Parking at night time was difficult. Big trucks and buses taken up a lot of space. These huge truck like the car transporter were from customers. They need to put out rule about that.
I love everything except not enough weights in the exercise room and 2 washing machines were not working
Thank you for staying with us. We are glad you enjoyed your stay.
Nice and friendly staff. Enjoyed complimentary breakfast and the ART that was right next to the hotel. Air conditioner leaked on the first night. No fan for the bathroom. Pool and hot tub were too crowded every night.
We apologize for the inconveniences you had during your stay. We hope we get the opportunity to serve you again.
Nice room, great location, good breakfast and reasonably priced!
Thank you for staying with us. We are glad you enjoyed your stay.
Thank you for choosing Sonesta ES Anaheim Resort. Hope to see you again in the future.