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I liked the couch and mini kitchen in the room.
true to their post outside their entrance that checking in is 10min or less. love the breakfast & free 24hr coffee. i don't know if it's because of the pandemic, our room wasn't cleaned for the whole 4-night stay nor any towels changed (i left some dirty towels on the floor as they have a card inside the restroom that towels on the floor means it needs changing to fresh ones). there weren't extra unused trash bags on the bottom inside of the trash cans i can use when i emptied the trash and i just had to keep the trash i emptied inside the room as our door is fronting the lobby (it will be an eyesore for guests entering the lobby) overall, love the room as it had pretty much what we need especially microwave & refrigerator.
The ladies on staff and at the front desk were very helpful.
Very Clean. Custormer Service was impeccable Offered Morning Breakfast.
Very slow elevator and outdated building. Breakfast is disappointing
Location is not good. Too much noise, bad soundproofing.
Nice place to stay, excellent staff and good location
good place to stay with families. Closer to both Napa and Sonoma
We chose to stay in this area as a less expensive but convenient location for a weekend in wine country. It's a few miles up to Napa, but we expected that. Several touring companies will do pickups/drop offs at the hotel, which was a great way to eliminate the drive. Staff was great, facility was clean, and the stay included breakfast which saved us some $$ to put towards more vino!
the hotel is a bit dated. overpriced for type of venue, however location near Napa hikes up the price. Very standard accommodations, but quite, and breakfast surprisingly good.
Staff was friendly an helpful. Room was nice and provided plenty of room. Breakfast provided an array of great options, although neither day was there open seating forcing us to eat in our room.
Good location. Clean, Efficient suites. Stayed here prior to a 2 visit in Napa.
This hotel had clean spacious rooms. Breakfast was excellent. Pool was great, but Jacquizzi had lots of bugs floating in it. Really appreciated spacious bathroom.
Stayed here instead of Napa for the value and conveniences of restaurants and retail stores nearby. Friendly staff. Will stay again.
Clean, comfortable stay for a quick get away to Napa. 30 minutes ride to Inglenook
While the location isn't great, it's still only 30 minutes from the heart of Napa Valley. This hotel was clean and comfortable although for a suite it is on the smaller side. Overall we enjoyed our stay and would come back again. The free breakfast was a nice touch and having eggs and waffles was a good way to start the morning.
We had rooom 106 which is located next to the gym, in front of the mens restroom, 20 ft from the elevator and down the hall from the busy lobby. This is the worst location to have a room, it was very noisy since you can hear everyone talking and running on the threadmill. Did not have a relaxing night.
Fairfield Inn & Suites by Marriott Napa American Canyon places you within a 15-minute drive of popular attractions such as Eagle Vines Golf Club and Chardonnay Golf Club. This hotel has 80 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6 AM to 10 AM.
Guests can expect 55-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also standard.
Guests of Fairfield Inn & Suites by Marriott Napa American Canyon have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
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I liked the couch and mini kitchen in the room.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
true to their post outside their entrance that checking in is 10min or less. love the breakfast & free 24hr coffee. i don't know if it's because of the pandemic, our room wasn't cleaned for the whole 4-night stay nor any towels changed (i left some dirty towels on the floor as they have a card inside the restroom that towels on the floor means it needs changing to fresh ones). there weren't extra unused trash bags on the bottom inside of the trash cans i can use when i emptied the trash and i just had to keep the trash i emptied inside the room as our door is fronting the lobby (it will be an eyesore for guests entering the lobby) overall, love the room as it had pretty much what we need especially microwave & refrigerator.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
The ladies on staff and at the front desk were very helpful.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
Thank you for staying at the Fairfield Inn & Suites Napa American Canyon and we hope you choose to stay with us again whenever your travel needs bring you back to American Canyon.
Thank you for staying at the Fairfield Inn & Suites Napa American Canyon and we hope you choose to stay with us again whenever your travel needs bring you back to American Canyon.
Very Clean. Custormer Service was impeccable Offered Morning Breakfast.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
Very slow elevator and outdated building. Breakfast is disappointing
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Location is not good. Too much noise, bad soundproofing.
Our hope is that all our guests experience a peaceful environment during their stay. That said, it was brought to my attention that your stay was interrupted by a loud disturbance caused by Construction behind the property I understand how important a restful night sleep is. I sincerely apologize for the inconvenience and will take the necessary steps to ensure this is an isolated incidence.
Nice place to stay, excellent staff and good location
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing with us your experience.