Old property in need of major upgrade
A nice "has been", a little run down and outdated.
This place has gone down hill fast, go down the street the other hotel are cleaner with better food the breakfast I had was 20 dollars and made me sick, was pooping the rest of the day, the rooms need a better cleaning it's nasty floor inside
Unfortunately, hotel restaurant and spa were closed during the stay due to COVID.
The ground were pretty with ducks and lemon trees. Lobby is very pretty as well and that's where the positives end sadly.
Staff was so friendly! Hotel room was clean and comfortable. Restaurant was closed due to Covid but otherwise everything was great!
Property in need of a make over!
It’s clean, convenient, good location
Great customer service, clean and quiet. Lots of places located around hotel for food.
Good value yet close to Napa, very nice rooms and facility. Great staff
If the room we stayed in is similar to the other rooms then this place needs a complete renovation. Our room had the smallest bathroom. There were finger prints on the walls and the bathroom door was just discolored. A small towel rack hung over the trash and was crooked. It was the only place to hang the towels so the towels would touch the trash coz it’s so low. The back to the bathroom door has an unfinished hanger hook. There wasn’t even a hook just the base for it so you can see the screws. It was the first hotel where there is no welcome package to tell you recommended places near by or what to do if you have questions etc. Once you check in, you’re on your own. I do not recommend this place at all.
Not in a nice area. Run down and most facilities closed. Bathroom ventilation not effective.
The staff was great! I checked in and got unpacked and settled in then noticed the room hadn’t been vacuumed, there were finger nail clippings all over the carpet, I also found ants in the bathroom. I called front desk and they moved me to another room.
Check in was friendly and fast. Comfortable bed and spacious room. Quiet A/C.
Property is very outdated and run down. Rooms were dingy and old. Many things were broken in the room and the walls were extremely scuffed. Not worth the money.
The staff was exceptional! Raja was a great host and made us feel very welcome!
DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon American Canyon, California, United States of America
Located 2.7 mi (4.3 km) from Napa River, DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon is within a 5-minute drive of Eagle Vines Golf Club. This 4-star hotel has 132 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6 AM to 10:00 AM.
Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free weekday newspapers are also standard.
At DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a conference center.
Old property in need of major upgrade
A nice "has been", a little run down and outdated.
This place has gone down hill fast, go down the street the other hotel are cleaner with better food the breakfast I had was 20 dollars and made me sick, was pooping the rest of the day, the rooms need a better cleaning it's nasty floor inside
Unfortunately, hotel restaurant and spa were closed during the stay due to COVID.
The ground were pretty with ducks and lemon trees. Lobby is very pretty as well and that's where the positives end sadly.
Staff was so friendly! Hotel room was clean and comfortable. Restaurant was closed due to Covid but otherwise everything was great!
Property in need of a make over!
It’s clean, convenient, good location
Great customer service, clean and quiet. Lots of places located around hotel for food.
