Great customer service, clean and quiet. Lots of places located around hotel for food.
Good value yet close to Napa, very nice rooms and facility. Great staff
If the room we stayed in is similar to the other rooms then this place needs a complete renovation. Our room had the smallest bathroom. There were finger prints on the walls and the bathroom door was just discolored. A small towel rack hung over the trash and was crooked. It was the only place to hang the towels so the towels would touch the trash coz it’s so low. The back to the bathroom door has an unfinished hanger hook. There wasn’t even a hook just the base for it so you can see the screws. It was the first hotel where there is no welcome package to tell you recommended places near by or what to do if you have questions etc. Once you check in, you’re on your own. I do not recommend this place at all.
Not in a nice area. Run down and most facilities closed. Bathroom ventilation not effective.
The staff was great! I checked in and got unpacked and settled in then noticed the room hadn’t been vacuumed, there were finger nail clippings all over the carpet, I also found ants in the bathroom. I called front desk and they moved me to another room.
Check in was friendly and fast. Comfortable bed and spacious room. Quiet A/C.
Property is very outdated and run down. Rooms were dingy and old. Many things were broken in the room and the walls were extremely scuffed. Not worth the money.
The staff was exceptional! Raja was a great host and made us feel very welcome!
DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon American Canyon, California, United States of America
Great property, not as close to things as we would have liked, but the price reflected that, without sacrificing quality!
The patio attached to my room was adorable and the jacuzzi in the pool area was perfect!
Basic property at reasonable price. Staff were great. Situated a little far from Napa, but OK
Very welcoming and pleasant staffs. We'll go back there.
Beautiful property but not as taken care of as it could be. The cooling system was very loud and the toilet had an issue.
This was a beautiful property. Well appointed and in pristine condition. The staff was great and it had a good location. They even gave us great oatmeal chocolate chip cookies.
Disappointed with the quality cleaning of this hotel
Located 3.1 mi (5 km) from Six Flags Discovery Kingdom, DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon is within a 15-minute drive of other popular attractions like Napa Valley Wine Train. This 3.5-star hotel has 132 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.
All 132 rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.
At DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon, guests enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a conference center.
Great customer service, clean and quiet. Lots of places located around hotel for food.
Good value yet close to Napa, very nice rooms and facility. Great staff
If the room we stayed in is similar to the other rooms then this place needs a complete renovation. Our room had the smallest bathroom. There were finger prints on the walls and the bathroom door was just discolored. A small towel rack hung over the trash and was crooked. It was the only place to hang the towels so the towels would touch the trash coz it’s so low. The back to the bathroom door has an unfinished hanger hook. There wasn’t even a hook just the base for it so you can see the screws. It was the first hotel where there is no welcome package to tell you recommended places near by or what to do if you have questions etc. Once you check in, you’re on your own. I do not recommend this place at all.
Not in a nice area. Run down and most facilities closed. Bathroom ventilation not effective.
The staff was great! I checked in and got unpacked and settled in then noticed the room hadn’t been vacuumed, there were finger nail clippings all over the carpet, I also found ants in the bathroom. I called front desk and they moved me to another room.
Check in was friendly and fast. Comfortable bed and spacious room. Quiet A/C.
Property is very outdated and run down. Rooms were dingy and old. Many things were broken in the room and the walls were extremely scuffed. Not worth the money.
The staff was exceptional! Raja was a great host and made us feel very welcome!
Thank you for your kind words. I will make sure to inform Raja with your review. We hope that you enjoyed your stay and we look forward to seeing you again soon!
Thank you for taking the time in sharing your experience with us. We appreciate your time and we hope to welcome you again soon!
Thank you for sharing with us your recent experience during your stay. We sincerely apologize if we did not exceed your expectations. We hope that you will consider staying with us again in the near future!