Relais & Chateaux Hotel Castel Fragsburg

You'll be asked to pay these charges at the property:

• A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately EUR 49 for adults and EUR 49 for children
• Airport shuttle fee: EUR 9999 per vehicle (one-way, maximum occupancy 9999)
• Airport shuttle fee per child: EUR 9999 (one-way)
• Pet fee: EUR 35 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 2 PM
• Check-out: 11 AM

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts major credit cards, debit cards, and cash.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite safety features include a smoke detector.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
• Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
• The seasonal pool is open from April to November.
• Pool access available from 7:00 AM to 8:00 PM.
• Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).