Hotels in Merano

A beautiful well kept facility with well groomed landscaping located with e promenade descending down to the river that runs through the town and crosses over to a pedest path with shops and-outdoor cafés.

Although the property is great, my big qualm with this property is how they handled the additional person i had in the room. When i made the reservation, I reserved a suite which says is good for 4 people. The reservation on orbitz indicated 3 but my husband ended up coming last minute. When i checked in i told them we were 4 and not 3 so i was going to pay them the difference for breakfast which was included in the price. They told me they would charge me 40euros extra per day. I asked why so much and they said because there is extra labour for the 1 additional person. When i went to the room, the room was only set up for 3 so I called the front desk and they sent someone - it took them no more than 3 minutes to set up the bed for the 4th person and give me extra towels. So for all of this I have to pay 40euros extra - this doesn't make sense. Overall because i had 1 extra person I paid the equivalent of $150 Cdn - I could have easily not mentioned anything to them when i checked in but I was honest to have disclosed this and this is the way they reward honesty. At breakfast they don't even ask what room number who have so we could have had the extra person and they would not have noticed. So in the end, they do not know how to treat customers and the lesson learned for me is the next time i will not disclose i have extra people in my room. $150 is alot for us and during our 2 days in merano- we had to forego going out for supper to compensate for this extra fee

Amazing. Nice staff nice hotel. I advice 100% confort cordiality