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Recent guest reviews

This property was great. I would recommend this hotel highly.

Suite was very well taken cared off. Very clean made me feel like if i was in a master suite.

Overall stay was great. Loved the pool area but the pool hours sucked

The staff the facility was wonderful The rooms were clean the beds were comfortable I will definitely visit again 😉

The staff was exceptional! I have never stayed in a hotel that was so accommodating and friendly. The only issue I found was the casino was quite Smokey in the evening.

the room was very good, de service excellent and the restaurants and buffets oustanding

The place is excellent and beautiful, the only thing that I did not appreciate the customer service from the lady in the front desk, maybe she was to tiered since it was late at night. Other than that it’s a fabulous place to go back again.

The property itself was fine and realize that the hotel is very much part of the Casino but as a non smoker the smell of cigarettes throughout the entire hotel was just overwhelming. I was reminded at check in of a500$ fine if I smoked in our non smoking room which I replied I do not smoke so tutus was a non issue. I can say however that although I had an non smoking room once I stepped into the elevator I was overcome by the smell of smoke all the way up to the 4 th floor and all the way down the hall way and right up to my room. It was duscusting to say the least.

Pool was closed so that was a bummer. Also, the casino was freezing and smelt horribly of cigarettes. The room was nice and clean, buffet was good and we were sat quickly since we were hotel guests.

I loved the walk in shower and the bed was comfortable. The pool was closed but this was not made known to me until I arrived. A good portion of my time was with visiting my grandchildren who were also staying there and we had planned to spend time at the pool with them. The internet was the worst I've ever had in a hotel anywhere. Since I was charged $10 a day for a pkg that included these two amenities I feel like the fee should have been dropped. I will say that almost every employee was about as kind and helpful as they could be.

If you value your safety, DO NOT STAY HERE! This man was harassing us, and i could of got into an altercation with him however, i decided to let security handle it. Well, they didnt! The security guard wouldnt even budge when inasked for his help. He kept saying "what did he do" while leaning on the wall. I kept telling him, come get this man away from me, hes harassing me, and he still wouldnt come. Management shrugged it off and pretty much dismissed my claims. Never again will i stay in a place where i feel unsafe. If i would of retaliated, i guarentee they would kick me out. Very unprofessional!

Willows Road Alpine CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Viejas Casino & Willows Hotel places you next to Viejas Casino. This 237-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 4 restaurants.


Dining

There are multiple options for onsite dining with 4 restaurants, including The Cafe, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafes. For your convenience, a full breakfast is served for a fee each morning from 4:00 AM to 1:00 PM.


Rooms

LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.


Property features

Guests of Viejas Casino & Willows Hotel have access to a full-service spa, a casino, and an outdoor pool. Free valet and self parking are available, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only resort include a 24-hour gym, a steam room, and free WiFi in public areas.

Room options

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

2 Queen Beds | Sleeps 4

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

1 King Bed | Sleeps 2

Guest reviews for Viejas Casino & Willows Hotel

Everyone (10) Couples (5) Family (7)
5
Friends

This property was great. I would recommend this hotel highly.

By on Nov 13, 2021

Review comment responded on Nov 13, 2021

Good Evening Leroy, thank you for leaving a review! We are delighted to hear you enjoyed our property. Thank you for choosing Viejas Casino & Resort!

5
Everyone

By on Mar 6, 2021

Review comment responded on Mar 17, 2021

Hello! Thank you so much for taking the time to rate your stay. We are so happy that you choose Viejas Casino & Resort and look forward to having you back in the future!

5
Everyone

By on Jan 13, 2021

Review comment responded on Jan 24, 2021

Hi Corrin! Thank you so much for taking the time to rate your stay. We are happy that you choose Viejas Casino & Resort and look forward to having you back in the future!

5
Partner Couples Family

Suite was very well taken cared off. Very clean made me feel like if i was in a master suite.

By , from Los Angeles on Oct 16, 2020

Review comment responded on Oct 17, 2020

Hi Vick, Thank you for choosing Viejas Casino & Resort as your getaway destination, and leaving your feedback! We're glad you enjoyed your stay and our room! Hope you will visit us again in the near future.

4
Partner Couples

Overall stay was great. Loved the pool area but the pool hours sucked

By , from Yuma, AZ on Sep 23, 2020

Review comment responded on Sep 24, 2020

Hello L.H, Thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed your vacation here at Viejas Casino & Resort. Our pool hours are currently a reflection of trying our best to keep both guests and staff as safe as possible during these unprecedented times. We appreciate your feedback and hope to welcome you back again soon!

4
Everyone

By on Sep 8, 2020

Review comment responded on Sep 11, 2020

Good Morning, Thank you for taking the time to leave a review! We are delighted to hear that you thoroughly enjoyed your stay with us. Thank you for choosing Viejas Casino and Resort as your vacation destination!

5
Family

The staff the facility was wonderful The rooms were clean the beds were comfortable I will definitely visit again 😉

By , from Virginia on Aug 6, 2020

Review comment responded on Aug 6, 2020

Thank you for the outstanding feedback! We are delighted to hear you enjoyed your stay. Thank you for choosing Viejas Casino and Resort as your vacation destination!

4
Everyone

By on Jul 15, 2020

Review comment responded on Jul 16, 2020

Good Evening, Thank you for leaving your review! We're glad you chose to stay at Viejas Casino & Resort, and hope to host your stay again soon!

5
Family Family

The staff was exceptional! I have never stayed in a hotel that was so accommodating and friendly. The only issue I found was the casino was quite Smokey in the evening.

By on Mar 6, 2020

Review comment responded on Mar 6, 2020

Thank you for taking the time to honor us a high rating. We appreciate your feedback!

5
Everyone

By on Mar 4, 2020

Review comment responded on Mar 4, 2020

Thank you for taking the time to share your wonderful review! We appreciate your feedback!

Viejas Casino & Willows Hotel

5000 Willows Road, Alpine, CA 91901
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