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Rixos Almaty

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Photo gallery for Rixos Almaty

Indoor pool
Creator video - submitted by Blonde Travel
Poolside bar
Lounge
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
506/99 Seifullina Ave, Almaty, 050012
  • Place, St Nicholas Cathedral
    ‪7 min walk‬
  • Place, Almaty Opera House
    ‪12 min walk‬
  • Place, Zenkov Cathedral
    ‪16 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed

  • Sleeps 9
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Almaty

Located in Almaly District, Rixos Almaty is a leisurely stroll from sights such as Nedelka Park and St Nicholas Cathedral. This 5-star hotel has 237 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • St Nicholas Cathedral - 7 min walk - 0.4 miles
  • Almaty Opera House - 12 min walk - 0.7 miles
  • Lermontov Russian Drama Theatre - 14 min walk - 0.8 miles
  • Zenkov Cathedral - 16 min walk - 0.9 miles
  • MEGA Park - 2 min drive - 1.5 miles

Getting around

  • Almaty Station - 12 min drive
  • Almaly - 14 min walk
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪Purple Bar - ‬6 min walk
  • ‪I’m - ‬6 min walk
  • ‪Напитки: The Bar - ‬7 min walk
  • ‪Иные Причины - ‬7 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Rixos Almaty

Guests of Rixos Almaty enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 14000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 43-inch Smart TVs with satellite channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and minibars are other standard amenities.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rixos Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,000 for adults and KZT 8,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,478 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 7000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children
  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Almaty hotel Rixos
Almaty Rixos
Almaty Rixos hotel
hotel Rixos Almaty
Rixos Almaty
Rixos Almaty hotel
Rixos hotel Almaty
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel Almaty

Frequently asked questions

Is a free cancellation option available at Rixos Almaty?

Rixos Almaty provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Rixos Almaty?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Rixos Almaty on Jul 10, 2026 start from $410, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Rixos Almaty?

This hotel is situated in Almaly District within a short 13-minute walk of Almaty Opera House and also 18 minutes on foot from Lermontov Russian Drama Theatre. You'll also find MEGA Park and Almaty Central Stadium within a short drive.

Will I be able to park at Rixos Almaty?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Rixos Almaty?

Rixos Spa is the hotel's spa and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does Rixos Almaty have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a full-service spa at this hotel.

Does Rixos Almaty feature a casino?

No, Rixos Almaty doesn't have a casino.

Will I find an indoor pool at Rixos Almaty?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Rixos Almaty?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Rixos Almaty?

No, but this hotel does have a steam room.

Does Rixos Almaty have a restaurant that serves breakfast?

Yes, Rixos Almaty serves buffet breakfast for a surcharge on weekday mornings at Brasserie.

Will Rixos Almaty allow pets to stay for free?

No, pets and service animals aren't allowed at Rixos Almaty.

Are there connecting rooms at Rixos Almaty?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Rixos Almaty?

The closest major airport to Rixos Almaty is Almaty (ALA-Almaty Intl.), which is 10.6 mi away (33 minutes by car).

Can I book a room with a balcony at Rixos Almaty?

Yes, every guestroom at Rixos Almaty comes with a balcony and some offer city and park views.

Rixos Almaty Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 171 reviews
Rating 8 - Good. 49 out of 171 reviews
Rating 6 - Okay. 15 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 6 out of 171 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Alberto

Awful hotel. Hated
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our stay!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very convenient location, will definitely stay there again
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms require renovation but overall it’s a good option in a comfortable location
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Archishmat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

richard

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy.
Stayed 13 nights in Oct 2022
Verified

2/10 Terrible

Jayshan

Disliked: Cleanliness, staff & service, property conditions & facilities
What a bizarre experience.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Bashir

Liked: Staff & service, property conditions & facilities
Good
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Neelesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.
Verified

4/10 Poor

nicola

Disliked: Amenities, property conditions & facilities
I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Harry

Disliked: Cleanliness, room comfort

Severe food poisoning from breakfast

I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
Stayed 3 nights in Sep 2023
Verified

2/10 Terrible

Lance

Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible Stay

I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
Stayed 5 nights in Dec 2022
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unaccommodating

I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.
Stayed 6 nights in Dec 2022
Verified

6/10 Okay

RITCHIE

Disliked: Cleanliness
This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
Stayed 5 nights in Aug 2023
Verified

4/10 Poor

Jose Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Es un hotel con muy buenas instalaciones públicas como el lobby, restaurantes, gimnasio, tiendas; pero las habitaciones están terribles, alfombras sucias, las ventanas no cierran, se inundó la regadera, la luz funciona mal y el aspecto general dentro de la habitación es muy vieja y descuidada. Hice un reporte en front desk y solo ofrecieron una disculpa , terrible experiencia .
Stayed 1 night in Sep 2025
Verified

8/10 Good

STEFANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo con un grosso difetto

Esperienza positiva, se non fosse stato per l'acqua appena tiepida e dopo averla fatta scorere diversi minuti nella doccia. Un hotel 5 stelle non può avere di questi problemi. Personale gentile e ristorante carino. Grandiosa la SPA
Stayed 1 night in Jul 2025
Verified

8/10 Good

STEFANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcune cose da migliorare

Hotel imponente e camera silenziosa. Personale gentile, tuttavia alcune problematiche come non avere l’acqua calda per la doccia ha compromesso un giudizio più positivo del soggiorno, che nel complesso è stato piacevole.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alper

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Charm Good Nanum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

알마티 시내 좋은 호텔

알마티 시내에 있는 좋은 호텔입니다
Stayed 1 night in Jun 2022
Verified

8/10 Good

ZHANAT

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Kemal

Liked: Cleanliness, property conditions & facilities, room comfort
Personel yavaş ve ilgisiz
Stayed 4 nights in May 2022