Rixos Almaty Hotel

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children
• Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KZT 7000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 2:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• The minimum check-in age for Spring Break is 18 years old.
• This property accepts credit cards and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• Onsite safety features include a smoke detector and a security system.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

• If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
• Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• Parking has height restrictions.