Rixos Almaty Hotel5.0 out of 5.0
Recent guest reviews
The hotel is probably one of the best best hotels in Almaty. Great lobby to spend some time, spacious rooms, great breakfast, good service. Good location (you can also use Uber Taxi to go anywhere). If you're planing to spend some time in hotel (working, meeting etc.) this hotel is where you should stay.
We spent a night at the Rixos hotel and enjoyed our stay very much. Our room is spacious, comfortable and tastefully decorated. The balcony has a pleasant street view. Bathroom is clean and rain shower works great. We spent a lovely day relaxing at the hotel. Dinner at Brassier restaurant was terrific. Breakfast has a wide selections and choices. Highly recommended.
Very nice hotel and a positive experience from beginning to end. Nothing too much trouble for the professional and helpful staff. The hotel itself is modern without being super-chic, with spacious rooms, great bathrooms, free wifi, satellite TV....everything you need. Room service came within 20 minutes of ordering, and the location is very central and convenient. Would happily stay again.
When I arrived at Almaty, we just noticed that our luggage did not arrived with us. so i asked help to gues relations supervisor and she called many times to airline company to solve the issue. finally after long trial, she has solved luggage issue, we we could able to focus on our business trip. i really appreciate her attitute to customer with respect.
This is very good hotel and luxury. the morning buffet is so good~ and the service and staff is the number one kind/ especially the guest relations Alua is very kind they try to solve problem as the best. hope it help to choose hotel~~~
Very nice hotel located in the upper part if Almaty. Rooms are clean and one would get the overall feeling of 5 star hotel experience. I loved the SPA section and the GYM. As I have a chance to compare to Rixos in Astana, I personally prefer Almaty one, as it looks newer and a bit better overall. The breakfast is nice and it has an open area where one can enjoy sunshine from April till October.
This has been my second trip to Almaty and I had very excellent welcome from the staff. My room was ready for every thing. I want to thank a specially those staff makes the beautiful smile and help. Special thanks to; Ms. Farida in Concierge Ms. Zarina is Duty Manager Ms. Alua in Concierge Mr. Paniar in Reception Ms. Aktoty in Reception Never the less I will thank all the service and Housekeeping staff for great service. ONLY I will not happy with the SECURITY STAFF. They are not smile, not helpful, like a soldier and they are not staff of the Hotel. If I don’t come again because of those staff. Thank you very much again, Sincerely yours, Kazim Sinan Sorguc Room 340 🤗
I was recommeded tohere by collegue when visiting Almaty on business and I wasn't disappointed. Friendly staff, good food, nice room and super shower :-) Overall the hotel was excellent and reasonably priced if you compare to western Europe prices. Highly recommend staying here.
Good location in city centre. It's a grand looking hotel. Service is good. Most staff speak some English. The room was spacious and clean. Bed comfort was average. The quality of the toiletries provided was below average - the small plastic bottles were half filled during my 1st night of stay. There are some TV channels in English. Bottled water is provided. Internet speed and quality is within expectations. Breakfast quality and variety was decent enough but it got a bit tired after several days. Overall, an above average but rather indistinctive stay in Almaty.
The hotel is greatly located in the center of the city and within a beautiful park. You can see the park from the breakfast table. A lovely terrace is accessible in summer time towards the park. The rooms are standard Rixos style, the huge patio in the middle of the hotel is impressive! The access to the spa is not possible directly from the elevator of the rooms. The Turkish bath is beautiful but smells strangely. The ladies in the spa were not friendly neither offered to help. The bellmen were very polite and friendly.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Rixos Almaty Hotel places you within a short walk of Almaty Opera House and within a mile (2 km) of Zenkov Cathedral. This 5-star hotel has 237 rooms and welcomes guests with free breakfast, a full-service spa, and an indoor pool. Located centrally in Almaty, it's also near Lermontov Russian Drama Theatre and Almaty Central Stadium.
Free breakfast is included with your stay. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
The 237 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Sofa beds, minibars, and coffee makers are also standard.
At Rixos Almaty Hotel, guests enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for KZT 10000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 701 reviews