Rixos Almaty Hotel5.0 out of 5.0
Recent guest reviews
Stunning European-style architecture as you walked into the hotel. Staff are friendly and helpful. Breakfast was good but same menu everyday. Room service was average. Quality of room is good - clean, functioning, though there should be more light around the working desk. The gym could have been better if there is a view but you can also go outside for a run/walk amidst the nice European-style boulevards and parks that straddle across the city.
I enjoyed my stay at Rixos. Hotel is in a very nice location with a lot of restaurants and malls nearby. It has responsive and professional employees. Darren, at the front desk, was welcoming and supportive. They have nice, clean, peaceful and city view rooms. However, they are less flexible in check-in and check-out timings.
Rixos Almaty is a 5-star hotel in Almaty, Kazakhstan. Hotel has 7 floors and huge inside lobby, with at caffe and restaurant. I love this lobby, especially if you are visiting in the winter. It has a sun roof, and tropical bushes all around you. You feel very comfortable in this hotel. Nice place for business meetings! I only rank this 4 out of 5 points because of customer services. They don’t really know what does it mean to provide service to its clients. I hope they will improve soon.
A beautiful luminous hotel with excellent conferencing facilities. The food was ample and delicious and all AV and services were superb. An excellent option for business meetings. Also good espresso coffee downstairs.
This is my firse time to Almaty and choose this hotel.I love this style of decoration.You can swim,keep fit,and do many exercises inhere.By the way,the breakr is fantastic.Good room and good service.I really like it!!!
When we arrived we were delighted. We had a lovely meal served to us and then went up to our room which turned out to be a suite. Waited for cases, gave up and got into bath. Whilst in bath a knock on the door at a quarter to eleven. Thought that it was cases, no, a man to lock the minibar. I would have paid if we had used anything. 'Phoned reception twice to chase suit cases, they finally came up about eleven thirty. So after getting to bed late, the 'phone goes at eight to tell us to pack up as we had to get out of the room. Cases not collected when we left so we took them down ourselves. Avoid at all costs.
I really enjoyed my stay at the Rixos Hotel Almaty. Staff was amazing, All the front office staff were extremely helpful, especially a girl named Alua, she has solved my problem in the blink of an eye. Food was good, my room was very clean and convenient.I liked the view. Hotel is very close to city center and to the square, so perfectly located. So I am definitely staying there next time I'm in Almaty. Recommend this Hotel.
I was really amazed by having Iftar at Rixos Almaty! the food was delicious, in one word best of the best! Moreover, the staff are really friendly and polite, especially Beibit and Chingiz. Thank you very much for your service!
We were invited to the event held in Ballroom and stayed for a night. Everything was amazing, we got very nice and spacious room with a nice view on the park. Staff was very attentive, we were also provided a bottle of wine. The Ballroom downstairs is very beautiful and the food was delicious. Next day we went to a very nice brunch, highly recommended!!!
One of the most beautiful hotels in Almaty. A huge bright atrium impresses with the first step, where you can enjoy a cup coffee and fresh croissants from Patisserie. And have you ever tried their cheesecake? it's a real jam! Very polite, competent and friendly staff. All conference rooms are comfortable , the capacity is also different, which makes it possible to make both a large-scale events, weddings as well as small ones for 10-15 people. Very good location, in the city center. An excellent option, when you need to accommodate your guests or appoint a meeting.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Almaty Opera House, Rixos Almaty Hotel is within 2 miles (3 km) of Almaty Central Stadium. This 5-star hotel has 237 rooms and welcomes guests with free breakfast, a full-service spa, and an indoor pool. Located centrally in Almaty, it's also near Republic Square and Presidential Palace.
Free buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
The 237 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Sofa beds, minibars, and coffee makers are also standard.
At Rixos Almaty Hotel, guests enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for KZT 10000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 742 reviews