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The Grand Plaza Hotel Smouha

4.0 star property
Hotel with a restaurant, 7-minute walk to Green Plaza Mall

Choose dates to view prices

Photo gallery for The Grand Plaza Hotel Smouha

Coffee shop
Coffee shop
Property entrance
Indoor wedding
Family Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
14th May Avenue, Smouha, Alexandria
  • Place, Green Plaza Mall
    ‪5 min walk‬
  • Place, Antoniades Garden
    ‪2 min drive‬
  • Place, Smouha Sporting Club
    ‪3 min drive‬
  • Airport, Alexandria (HBE-Borg El Arab)
    ‪51 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living room | 32-inch flat-screen TV with satellite channels, TV

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout drapes

Superior Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Alexandria

Located in Sidi Jabir within a short walk of Green Plaza Mall, The Grand Plaza Hotel Smouha is within a few miles (5 km) of other popular sights such as Royal Jewelry Museum. This 279-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Green Plaza Mall - 5 min walk - 0.3 miles
  • Antoniades Garden - 2 min drive - 1.2 miles
  • Smouha Sporting Club - 3 min drive - 1.7 miles
  • Bibliotheca Alexandrina - 7 min drive - 4.3 miles
  • Montazah Palace - 15 min drive - 7.8 miles

Getting around

  • Moharram Bey Station - 13 min drive
  • Alexandria (ALY-Alexandria Intl.) - 3 min drive

Restaurants

  • ‪Costa Coffee - ‬5 min walk
  • Brgr
  • ‪Nefertiti Lobby Bar And Lounge - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Costa Coffee - ‬8 min walk

About this property

The Grand Plaza Hotel Smouha

Hotel with a restaurant, 7-minute walk to Green Plaza Mall
Guests of The Grand Plaza Hotel Smouha enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is available for USD 5.00 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include laundry facilities, an ATM, and a ballroom.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include minibars, electric kettles, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 16 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2,368 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (37 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 16 for children
  • Self parking fee: USD 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at The Grand Plaza Hotel Smouha.

Property is also known as

Grand Plaza Hotel Smouha Alexandria
Grand Plaza Hotel Smouha
Grand Plaza Smouha Alexandria
Grand Plaza Smouha
The Plaza Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel
The Grand Plaza Hotel Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel Alexandria

Frequently asked questions

Is free cancellation available at The Grand Plaza Hotel Smouha?

The Grand Plaza Hotel Smouha provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see around The Grand Plaza Hotel Smouha?

This hotel is situated in Sidi Jabir within a short 7-minute walk of Green Plaza Mall. You'll also find Smouha Sporting Club and Alexandria Sporting Club within a short drive.

Is there parking available at The Grand Plaza Hotel Smouha?

Yes, parking is offered for USD 5.00 per day. Accessible parking is also available for guests.

Does The Grand Plaza Hotel Smouha have a casino at the property?

No, The Grand Plaza Hotel Smouha doesn't have a casino.

Will I find an indoor pool at The Grand Plaza Hotel Smouha?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Grand Plaza Hotel Smouha?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a minibar as well as a restaurant.

Are there hot tubs at The Grand Plaza Hotel Smouha?

No, this hotel doesn't have a spa tub.

Does The Grand Plaza Hotel Smouha have a restaurant that serves breakfast?

Yes, The Grand Plaza Hotel Smouha serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Grand Plaza Hotel Smouha allow pets to stay for free?

No, pets aren't allowed at The Grand Plaza Hotel Smouha though service animals are welcome.

Does The Grand Plaza Hotel Smouha have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Grand Plaza Hotel Smouha?

The closest major airport to The Grand Plaza Hotel Smouha is Alexandria (ALY-Alexandria Intl.), which is 2.2 mi away (3 minutes by car). Another top airport is Alexandria (HBE-Borg El Arab), which is around 25.7 mi away.

Are there rooms with balconies that I can book at The Grand Plaza Hotel Smouha?

Yes, some guestrooms at The Grand Plaza Hotel Smouha offer a balcony and may feature city views.

The Grand Plaza Hotel Smouha Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 111 reviews
Rating 8 - Good. 40 out of 111 reviews
Rating 6 - Okay. 14 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 8 out of 111 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, thank you for the professional staff.
Stayed 6 nights in Aug 2025

6/10 Okay

Melanie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.
The view from our Window, 5th Floor
A sample of what’s on offer for breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Aya

Stayed 1 night in Aug 2025

8/10 Good

Amin, Colts Neck

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the price. Some of the staff—especially the one helping with luggage—seemed more interested in getting a tip than actually helping. All the other staff were very professional.
Stayed 1 night in Aug 2025

8/10 Good

nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price
Stayed 1 night in Jul 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, but the rest was quite average for a 4 star stay.
Stayed 3 nights in May 2025

10/10 Excellent

Victor M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only part i did not appreciate was the fact that my fiance was not allowed to go to my room because we did not have marriage documents, aside from that everything was perfect, better than anywhere else i've traveled to..
Stayed 11 nights in Apr 2025

8/10 Good

Mohamed

Stayed 4 nights in Feb 2025

10/10 Excellent

Shiraz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Wael

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Adel

Stayed 2 nights in Dec 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gd place
Stayed 4 nights in Dec 2024

8/10 Good

Souheil

$20 per night is more like it
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Firstly, I want to thank, Nafine, Mr. Mohammed.. Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star
Stayed 1 night in Sep 2024

8/10 Good

Belal

Stayed 1 night in Aug 2024

10/10 Excellent

Rehana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really want to take time out and share my review on this hotel. A great Thank you, to Ms. Nadine and Mr. Mohammed. This is a brilliant hotel we visit it often, because of the hospitality... I definitely would reccommend this hotel to others, the walk in showers to the comfy beds, brilliantly clean, white bed sheets, excellent service brilliant breakfast, lunch, and dinner. The hotel is very clean up to standards. Brilliant hygiene, excellent staff, especially Ms. Nadine (guest relations)... she took care of all our needs. Nearby, there is a huge mall full of restaurants, cinema, funfair, supermarket etc, its huge. Brilliant location. A great thank you, to all the staff. I Surely will return. Thank you, for the lovely cake sent to my room, I appreciated that. Fruit is given complimentry to all guest.. this hotel takes care of the smallest needs, its a matter of just asking! I would highly recommend this hotel
Stayed 1 night in Aug 2024

6/10 Okay

IAN

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rehana

Stayed 1 night in Aug 2024

10/10 Excellent

Merit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Roland

Stayed 3 nights in May 2024

8/10 Good

Nikki

Traveled with group
Liked: Cleanliness, staff & service

Thankful

I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza
Stayed 3 nights in May 2024

8/10 Good

Davit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024

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