Helnan Royal Palestine Hotel - Montazah Gardens

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Helnan Royal Palestine Hotel - Montazah Gardens

Terrace/patio
Standard Room | 1 bedroom, minibar, in-room safe, blackout drapes
Lobby
Suite, Corner | Living area | LCD TV, DVD player
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Spa
  • On private beach

Explore the area

View in a map
Montaza Palace Royal Gardens, Alexandria
  • Place, Montazah Palace
    ‪2 min walk‬
  • Place, Montazah Beach
    ‪3 min walk‬
  • Place, San Stefano Grand Plaza
    ‪9 min drive‬
  • Airport, Alexandria (ALY-Alexandria Intl.)
    ‪17 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 305 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • 807 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, Corner

  • 843 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2

Double Or Twin Room With Sea View

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Corner Suite

  • Sleeps 2

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About the neighborhood

Alexandria

Located in Al-Muntazah, Helnan Royal Palestine Hotel - Montazah Gardens is next to Montazah Beach and Montazah Palace. This 218-room, 5-star hotel has a private beach, a full-service spa, and 5 restaurants.

What's nearby

  • Montazah Palace - 2 min walk - 0.1 miles
  • Montazah Beach - 3 min walk - 0.2 miles
  • San Stefano Grand Plaza - 9 min drive - 4.5 miles
  • Stanley Bridge - 11 min drive - 5.9 miles
  • Smouha Sporting Club - 14 min drive - 7.1 miles

Getting around

  • Montazah Station - 9 min walk
  • Alexandria (ALY-Alexandria Intl.) - 43 min drive

Restaurants

  • ‪Hosny | حسني - ‬20 min walk
  • ‪Club Lounge - ‬16 min walk
  • ‪El Falah - ‬17 min walk
  • ‪ليالي الحسين كافيه - ‬18 min walk
  • ‪Black Cafe - ‬4 min drive

About this property

Helnan Royal Palestine Hotel - Montazah Gardens

Luxury hotel on the beach, with outdoor pool
Guests of Helnan Royal Palestine Hotel - Montazah Gardens have access to a private beach, a full-service spa, and an outdoor pool. Valet parking is available for USD 5 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, and slippers. Balconies, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Helnan Beach Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Arz
  • Alexandrina
  • Asia House
  • La Piazza
  • Royal Gardens

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a regional park
  • On a private beach
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Valet parking fee: USD 5 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Helnan
Helnan Hotel
Helnan Palestine
Helnan Palestine Alexandria
Helnan Palestine Hotel
Helnan Palestine Hotel Alexandria

Frequently asked questions

What's there to see around Helnan Royal Palestine Hotel - Montazah Gardens?

This hotel is situated in Al-Muntazah, just steps from Montazah Beach and Montazah Palace. You'll also find El Mamurah Beach and Kouta Park within a short drive.

How much does it cost to stay at Helnan Royal Palestine Hotel - Montazah Gardens?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Helnan Royal Palestine Hotel - Montazah Gardens on Nov 1, 2025 start from $148.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Helnan Royal Palestine Hotel - Montazah Gardens?

Yes, valet parking is offered for USD 5 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Helnan Royal Palestine Hotel - Montazah Gardens?

Helnan Beach Spa is the hotel's spa and services include body treatments, facials, massages, and mani/pedis.

Does Helnan Royal Palestine Hotel - Montazah Gardens have a casino at the property?

No, Helnan Royal Palestine Hotel - Montazah Gardens doesn't have a casino.

Is there an indoor pool at Helnan Royal Palestine Hotel - Montazah Gardens?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Helnan Royal Palestine Hotel - Montazah Gardens?

There are plenty of amenities for couples at this hotel, including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Helnan Royal Palestine Hotel - Montazah Gardens?

Yes, guests can enjoy a spa tub at this hotel.

Does Helnan Royal Palestine Hotel - Montazah Gardens have a restaurant that serves breakfast?

Yes, Helnan Royal Palestine Hotel - Montazah Gardens has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Helnan Royal Palestine Hotel - Montazah Gardens allow pets to stay free of charge?

No, pets aren't allowed at Helnan Royal Palestine Hotel - Montazah Gardens.

Are there connecting rooms at Helnan Royal Palestine Hotel - Montazah Gardens?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Helnan Royal Palestine Hotel - Montazah Gardens?

The closest major airport to Helnan Royal Palestine Hotel - Montazah Gardens is Alexandria (ALY-Alexandria Intl.), which is 10 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Helnan Royal Palestine Hotel - Montazah Gardens?

Yes, every guestroom at Helnan Royal Palestine Hotel - Montazah Gardens comes with a balcony with some featuring sea views.

Does Helnan Royal Palestine Hotel - Montazah Gardens host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Helnan Royal Palestine Hotel - Montazah Gardens.

Reviews

Helnan Royal Palestine Hotel - Montazah Gardens Reviews

8.0

Very Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 39 out of 88 reviews
Rating 8 - Good. 23 out of 88 reviews
Rating 6 - Okay. 17 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 4 out of 88 reviews

Reviews

10/10 Excellent

Ridhwan Taher

Stayed 1 night in Apr 2025

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at your hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

MOHAMMED, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of green areas around
Stayed 2 nights in Nov 2024

10/10 Excellent

Fahad

Liked: Room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

cesar agustin lopez

Traveled with family
Disliked: Property conditions & facilities
Quiet location, food inside hotel was good. People was in general friendly. This is an old hotel with lack of maintenance.
Stayed 3 nights in Apr 2024

10/10 Excellent

ABDULLAH

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

رائع جدا لولا تعطل المكيف المركزي للغرفة

كل شيء ممتاز ماعدا التكييف داخل الغرفة تعطل المكيف المركزي في آخر يومين من إقامتنا
Stayed 3 nights in Feb 2024

8/10 Good

Aamir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very secure. Rooms a bit dated but sea views & beach trumps all! Away from the hustle & bustle of Alexandria city but still easily accessible. Good quality restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

Najwa

Stayed 1 night in Dec 2023

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, amenities
The Hotel is under maintained , not updated like similar hotels in that age , for example the plumbing was leaking in the Bathroom. very short staffed , specially at the Breakfast Restaurant , Staff was trying to help everyone but Double amount of staff is needed to be able to provide a better service.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Stay

We had a great stay at the Helnan Montazah Palace Palestine in the middle of the gardens on a quiet section of a very busy corniche. We really liked the service and amenities, although parts of this property are showing its age. A special thank you to the dining staff as we were impressed wuth their attentive service, and especially Mr. Shahat, who was very helpful. Maybe bulk up the wine list? 🍷;)
Stayed 3 nights in Sep 2023

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Aug 2023

10/10 Excellent

FOUAD

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bad road from the gate to the Hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Mostafa, washington

Disliked: Staff & service

10/10 Excellent

Hossam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amay
Stayed 2 nights in Aug 2022

10/10 Excellent

Lubungo Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice with character. Amusing sea view rooms on the North side. After all contraction works are finished, this place will be the best in Alexandria. The only issue is the constant noise of music until the early morning for rooms with sea view, because of the wedding ceremonies in the garden on Thursday and Friday night. I hope they can instal sound proof windows on rooms on the garden side.
Stayed 2 nights in Aug 2022

4/10 Poor

Khaled

Stayed 1 night in May 2022

10/10 Excellent

Mariam

Excellent facility , highly recommended, awesome view
Stayed 2 nights in Oct 2020

8/10 Good

OLAA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Helnan Palestine Hotel! The staff is really nice, and friendly, and made an effort to make me feel welcome and that my needs were met. The Maitre d there is a wonderful person! My massage in the spa was great! The hotel is very safe. Thank you, Helnan Paletine Hotel! I hope to be back someday. :)
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They have a horrible front desk who have no clue about housing.We went for tranquility cause we are almost 50 years and without our kids to enjoy.The bathroom had a problem once we came and we waited until it was fixed and we were housed in a partial sea view not sea view as mentioned and in a room beside a big families with many babies with lot of noise and the room is separated from the neighborhood room with a door not a wall.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views with large well maintained rooms and comfortable beds.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Mohamed, Cairo Egypt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice hotel. Very good service of all the staff. Nice location excellent facility. I would like to be there again.
Stayed 3 nights in Sep 2019