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Hilton Alexandria Green Plaza

5.0 out of 5.0

Recent guest reviews

While the location of this hotel is not ideal for quick visits to the seaside, it is certainly filled with attentive and helpful staff who are eager to make your stay a pleasant one. We were kindly upgraded us to the Executive Club section of the hotel. The room was very spacious and, surprisingly for Egypt, the non-smoking room actually smelled like a non-smoking room! No stale cigarette smell clung to furnishings, which was lovely for a country where nearly everyone smokes. The firm but comfortable bed provided an undisturbed night’s sleep. The fan from the airconditioner was a little noisy, but that prevented any loud distraction from outside the room to permeate our haven. The bath allowed for a relaxing soak before retiring for the evening, which contributed to us winning the jetlag battle. Our upgrade included access to the Club Lounge for complimentary breakfast buffet, light snacks 12-2pm, ‘desserts’ 3-5pm (high tea, I guess), and light dinner with alcohol 6-9pm. The service in the Club Lounge was always eager and friendly. Unbidden, our server delivered extra snacks to our table in the evening, such as peanuts, corn chips and crudités, to assist us in not having to disturb ourselves from our reading to go to the buffet for refills. (If you are a wine drinker, do check that the complimentary wine in the Club Lounge has been recently opened - ours had been opened for some time, and was undrinkable. The waiter was wonderful and replaced it immediately, but just be aware that wine is not a popular drink in this country, and storage may be an issue). Of a morning, a delicious spread was provided for breakfast. We enjoyed our first experience of foul (a middle eastern fava bean dish, pronounced ‘fool’), and loaded our plates with other filling options such as grilled tomatoes, mushrooms, tomato beans and falafel. There were plenty more dishes for those with a more traditional western breakfast palate: a range of meat dishes, scrambled eggs, plenty of pastry options, cereals and salad bits and pieces. My particular favourite was the fresh strawberry juice – a completely new experience and I loved it! The fruit were in season at the time, and were in abundance.

If you need to feel relaxed , enjoyable , home away from home ...go and stay at Hilton Green Plaza . The warm welcoming from the doorman and security team is unbelievable , going through the FO and flawless check in . upgrade to the next level as Diamond HH was there without asking . very relaxed room , smelling fresh , well equipped . Thank you for every one starting from Mr. Ahmed Salama, Mr. Hashem Elprince and Mr. Mohab from the FO team.

It was a great breakfast there and very friendly stuff and thanks to all there , very spacial thanks to khloud el masry she was making my visit wonderful and finally hilton will be my first chose , thanks again to all .

I really experienced a fantastic staff, specially the reception team. The food was also nice & has diversity. Hope to be there again. I was so happy during my stay and really the staff was helpful. I use the Abu Kir restaurant which was I mentioned very nice food

As a long term stay at the green plaza, its easy to get jaded and forget the staff who work behind the scenes to facilitate all your needs being met, One Mohamed ,who Cleans the room for me and many others in the 500 series of rooms is but one example, Mohamed is by loved by all for his sincerity and honestly ,he goes out of his way. Keep in mind he does not have to get towels ,books, cutlery, deliver errand's .He found a significant amount of money and did the right thing, the Hilton green plaza ,is benefitting from Mohamed, plus other staff member, So if you want to be looked after and made welcome plan your stay at the Hilton Green Plaza

Room, business and leisure facilities were excellent. I used the Abu Kir restaurant every day, the food choices at breakfast, lunch and dinner were wide varied and of good quality. The service from all the staff, including Mohammed, Rageb , Shimaa and Gamal,was really good and they looked after me. While the business events team of Hussan and Mustafa made sure my meetings ran smoothly. Well done

Was so happy during my stay, and really the staff is very helpful Spécial thnx to restaurant staff. Every part in the hotel is so nice and clean. I strongly recommend to all to have this lovely experience and wishing all the best.

I stayed for two nights at the hotel with my wife an kids who have enjoyed this stay so much especially the indoor swimming pool which water was moderately heated to be warm during cool weather. we had nice breakfast which was open buffet, the room was quite spacious and the bed was very comfortable. The staff were all friendly and helpful specially at the restaurant, the bill staff and the housekeeping staff. Actually all did their best to make our stay enjoyable, and special thanks to Hala Magdy / Assistant guest relations manager who surprised the kids with a nice gift at the end of our stay.

should you plan to visit Alexandria, Hilton Green plaza is a wonderful hotel to enjoy, relax and entertain. we have enjoyed our stay there very much, everything is perfect and exceeded our expectations The helpful team who are always proactive to meet your needs and the elegant service made you feel very pleased. Thank you for the hospitable professional Front office team, sincere restaurant team especially the smiley Gehad at morning breakfast, decent room attendants.

Even though the hotel is located in a noisy environment, i realized that once you're inside you'll feel the calmness of a desert! Staff were great, always smiling (which is crucial for a good first impression), receptionists are very friendly. Room was clean, huge and very comfortable, the hotel doesn't offer any sea views ,as it is simply located inside the city, but the pool view is really good. FOOD was perfect, all recipes were amazing, i truly LOVED the Lasagna so much. Thank you & Definitely, I'll come back again Insha'Allah

14th of May Bridge Road Alexandria

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Located within a leisurely stroll of Green Plaza Mall, Hilton Alexandria Green Plaza is within a few miles (5 km) of Stanly Bridge. This 314-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 4 restaurants. It's also near Alexandria Stadium and Royal Jewellery Museum.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 314 rooms are air-conditioned and have an array of amenities, including fireplaces, lanais, and minibars. LCD TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.


Property features

Guests of Hilton Alexandria Green Plaza have access to a full-service spa, 2 outdoor pools, and a 24-hour fitness center. If you drive, self parking is USD 5.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 15 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 1448 reviews