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Recent guest reviews

The location was great as well as the size of the rooms.

The swimming pool was not open, that was one of the reasons i pay for the hotel so my family could enjoy the pool fater skiing, also i was Not given the 10% discount Orbitz has promised!

The room was very comfortable. However, the cleanliness of the bathroom was VERY disappointing. The first thing I had to do was clean the toilet. It was obvious a toilet brush had NOT been used. Also, the area around the sink faucet was dirty. It actually looked like they needed a new faucet as there was leakage and the handles were dirty under the face of them. The floors were clean 'in the walk area' of the bathroom but around the perimeters it was dirty. The rest of the room appeared alright. The bathroom though, in my eyes sets the tone for the entire experience. When I brought this to management's attention at checkout they provided us a discount on our bill which I was grateful for. On another note, the breakfast was good, but we were down there about 1- 1/2 hours before they quit serving and no one was replenishing supplies/food so selection was minimum.

When I arrived with a sleeping baby in the arms, there were only 2 people in front of me but then several others ended up cutting, the staff was slow and didn't know what was going on. Housekeeping was still out in the hall at 730pm. My sister and family also stayed here and couldn't get into their room until 530pm even though check in was 3pm. When I got to my room, it wasn't very clean but with the apparent lack of staff and clean rooms it had to do. There were cords hanging down the wall from the hanging tv that caused several issues with my 1.5 year old. It was nice the bedroom could be closed from the sitting area though the pull out couch was pretty loud and squeaky. You could smell cigarette smoke walking down the hall even though all the rooms said no smoking, the hotel was noisy till about midnight and could hear other rooms fairly well which was annoying. The pool was rather cold and not tub over hot. The breakfast had a pack of staffing Monday morning and the eggs tasted odd. The waffle iron wasn't turned on nor had batter Monday morning. I get it was a busy holiday weekend, I just expected more and a cleaner environment.

Very conveniently off the highway, but the bathroom needs an overhaul (painted over flaking paint which was, of course, flaking), the fixtures were grungy and the toilet was either dirty or stained. The bed wasn't very comfortable. Good breakfast as it goes and nice staff.

Huge spacious room, perfect for small family. Comfortable but could do with.some updating. There is a small fridge but it hides behind a tight fitting door with no handle. The room is really a suite with a large bedroom, a bathroom/narrow hall, then a living room with a pull out couch.

Hotel was comfortable but was dated. Looked like the rooms were clean and staff was friendly. The breakfast was nice.

This was a very pretty little in. It was clean, it was comfortable, and the staff was wonderful. The location was great. I would stay there again in a heartbeat.

When booked online, asked for non-smoking. Room had a lingering trace of smoke odor. Noticed later that some rooms had No/Smoking signs on door. Ours did not. Good breakfast selection/taste. Biggest surprise was no elevator - after they gave us room on second floor. Had to leave some items in vehicle that we wanted in the room to protect from heat.

Are experienced there was very nice We only stayed there 1 night. The continental breakfast Was very nice. Nice pool and hot tub we really enjoyed our stay.

Really clean. That's all I ask for!

The room was very quiet and clean, and the staff was friendly. The hotel is away from the interstate and set back from the highway it fronts on, so traffic noise was no problem. The decor is homey. Excellent free hot breakfast. Appreciated the free wireless connection. This was a very good deal.

Excellent stay; everything was very clean, customer service, and people were great.

Highway 29 S Alexandria MN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Quality Inn & Suites is located 2.8 mi (4.5 km) from Alomere Health and within a 10-minute drive of Douglas County Historical Society. This 63-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is offered each morning.


Rooms

The 63 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Coffee makers, free local calls, and desks are also standard.


Property features

At Quality Inn & Suites, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (9) Couples (2) Family (6)
4
Everyone

By on May 28, 2020

4
Family Family

The location was great as well as the size of the rooms.

By on Sep 16, 2019

Review comment responded on Oct 1, 2019

Dear Anonymous, Thank you for taking the time to respond to our online survey. We are so happy that you responded with mostly high ratings! It is great to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We look forward to serving you again in the future! Best Regards, Guest Services Quality Inn & Suites Alexandria 320-763-9900

2
Everyone

By on Feb 28, 2019

Review comment responded on Apr 19, 2019

On behalf of our entire staff thank you for staying with us and for rating your stay.

2
Everyone

The swimming pool was not open, that was one of the reasons i pay for the hotel so my family could enjoy the pool fater skiing, also i was Not given the 10% discount Orbitz has promised!

By on Dec 30, 2018

Review comment responded on Jan 8, 2019

I apologize for the pool being out we had a feeder go out on us and for guest safety we had to close it until we got the feeder fixed. If you contact Orbitz i am sure they would refund your 10% discount. My Apologies Eric

3

close to our final destination in alexandria, mn

Everyone

The room was very comfortable. However, the cleanliness of the bathroom was VERY disappointing. The first thing I had to do was clean the toilet. It was obvious a toilet brush had NOT been used. Also, the area around the sink faucet was dirty. It actually looked like they needed a new faucet as there was leakage and the handles were dirty under the face of them. The floors were clean 'in the walk area' of the bathroom but around the perimeters it was dirty. The rest of the room appeared alright. The bathroom though, in my eyes sets the tone for the entire experience. When I brought this to management's attention at checkout they provided us a discount on our bill which I was grateful for. On another note, the breakfast was good, but we were down there about 1- 1/2 hours before they quit serving and no one was replenishing supplies/food so selection was minimum.

By , from MN on May 7, 2018

3

semi convenient

Everyone

When I arrived with a sleeping baby in the arms, there were only 2 people in front of me but then several others ended up cutting, the staff was slow and didn't know what was going on. Housekeeping was still out in the hall at 730pm. My sister and family also stayed here and couldn't get into their room until 530pm even though check in was 3pm. When I got to my room, it wasn't very clean but with the apparent lack of staff and clean rooms it had to do. There were cords hanging down the wall from the hanging tv that caused several issues with my 1.5 year old. It was nice the bedroom could be closed from the sitting area though the pull out couch was pretty loud and squeaky. You could smell cigarette smoke walking down the hall even though all the rooms said no smoking, the hotel was noisy till about midnight and could hear other rooms fairly well which was annoying. The pool was rather cold and not tub over hot. The breakfast had a pack of staffing Monday morning and the eggs tasted odd. The waffle iron wasn't turned on nor had batter Monday morning. I get it was a busy holiday weekend, I just expected more and a cleaner environment.

By , from southern mn on Sep 9, 2017

5

overall a good stay

Everyone

By , from fargo nd on Nov 7, 2016

3

a little beat up

Everyone

Very conveniently off the highway, but the bathroom needs an overhaul (painted over flaking paint which was, of course, flaking), the fixtures were grungy and the toilet was either dirty or stained. The bed wasn't very comfortable. Good breakfast as it goes and nice staff.

By on Sep 14, 2016

4

one of my favorite hotel brands

Everyone

Huge spacious room, perfect for small family. Comfortable but could do with.some updating. There is a small fridge but it hides behind a tight fitting door with no handle. The room is really a suite with a large bedroom, a bathroom/narrow hall, then a living room with a pull out couch.

By , from Seattle, WA on Jul 27, 2016

2

close to highway

Everyone

Hotel was comfortable but was dated. Looked like the rooms were clean and staff was friendly. The breakfast was nice.

By , from Dallas on Apr 11, 2016

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