Very friendly and helpful staff at check in.
The hotel is new, clean, the staff friendly and the food at the restaurant good. Our room was comfortable except that the bathroom and closet were small.
The staff treated us as if we were family. My seven year old locked us out of the safe—no problem. We wanted a special order at dinner—no problem. We had lots of questions—no problem. The pool was fantastic.
Staff was extemely polite. Loved the warm cookies at ccheck in.
The king bed was soooo comfortable!!! We got a great night sleep. The receptionist was a pleasure.
I was handed warm cookies when I checked in. Room was ready. New bathroom? It’s lighting surrounded the mirror.
Staff very friendly and accommodating. Room was dark however, needs an overhead light in bedroom area. Also, pillows are feathered. If you have allergies to feathers/down must ask for hypoallergenic room. We didn’t know that and my daughter had an allergy reaction, which triggered her asthma.
The hotel was very nice and clean. The rooms were quite small. Breakfast was very good . Staff was super friendly and helpful . We didn’t use the pool or workout room but they looked nice.
We stayed 2 nites for our 24 year anniversary and New Year’s Eve. What a great hotel !!! Very comfortable bed ❤️❤️❤️❤️
First time back on Schenectady in many years. The staff made us feel right at home. Everyone was friendly and helpful.
Was a great experience would recommend this hotel . Staff and room top shelf!
They cancelled my confirmed late arrival reservation so I had no room at 11:30 pm in an unfamiliar area. Did nothing to compensate me or assist in finding another room. The only good part was allowing me to use their phone since my cell did not work within the facility. Took over an hour to find another room.
Located in Seward Place, DoubleTree by Hilton Hotel Schenectady is within a 10-minute walk of popular sights such as Union College and Proctors Theater. This 120-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 10 AM and on weekends from 7 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet, along with 32-inch Smart TVs. Climb into a pillowtop bed with premium linens and a down comforter for a restful night's sleep. MP3 docks, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.
Guests staying at DoubleTree by Hilton Hotel Schenectady enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Very friendly and helpful staff at check in.
I am glad to hear that you enjoyed your stay here at the DoubleTree by Hilton Schenectady. We hope to see you again in the near future!!
The hotel is new, clean, the staff friendly and the food at the restaurant good. Our room was comfortable except that the bathroom and closet were small.
Hello, I appreciate you taking the time to share your experience. I am happy to hear that you enjoyed our staff and food. I also appreciate you taking the time to share your feedback regarding the bathroom and closet. I will pass your comments on to help us improve our guest experience in those areas. Thank you, Kate
Thank you for taking a moment to share your experience. I am happy to hear you had a pleasant stay with us. We look forward to welcoming you back to our hotel in the not too distant future!
The staff treated us as if we were family. My seven year old locked us out of the safe—no problem. We wanted a special order at dinner—no problem. We had lots of questions—no problem. The pool was fantastic.
Greetings, Thank you so much for the feedback. I am happy to hear you had a pleasant stay with us. We look forward to welcoming you back soon!
Hello, Thank you for sharing your feedback, we certainly appreciate it. If there was anything we could do better to exceed your expectations please feel free to reach out to us directly at the hotel. We hope to see you again soon. Best, Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Regards, Tom
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regard, Tom
Staff was extemely polite. Loved the warm cookies at ccheck in.
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
The king bed was soooo comfortable!!! We got a great night sleep. The receptionist was a pleasure.
Hello! Thank you for taking the time to share your experience. We are very happy to hear you enjoyed our bed and staff! We hope to see you again soon. Thank you!
Good Morning, Thank you for your response and ranking. We appreciate the feedback. We hope in your future travels they will include the Doubletree Schenectady. John Gilbertson