The hotel is new, clean, the staff friendly and the food at the restaurant good. Our room was comfortable except that the bathroom and closet were small.
The staff treated us as if we were family. My seven year old locked us out of the safe—no problem. We wanted a special order at dinner—no problem. We had lots of questions—no problem. The pool was fantastic.
Staff was extemely polite. Loved the warm cookies at ccheck in.
The king bed was soooo comfortable!!! We got a great night sleep. The receptionist was a pleasure.
I was handed warm cookies when I checked in. Room was ready. New bathroom? It’s lighting surrounded the mirror.
Staff very friendly and accommodating. Room was dark however, needs an overhead light in bedroom area. Also, pillows are feathered. If you have allergies to feathers/down must ask for hypoallergenic room. We didn’t know that and my daughter had an allergy reaction, which triggered her asthma.
The hotel was very nice and clean. The rooms were quite small. Breakfast was very good . Staff was super friendly and helpful . We didn’t use the pool or workout room but they looked nice.
We stayed 2 nites for our 24 year anniversary and New Year’s Eve. What a great hotel !!! Very comfortable bed ❤️❤️❤️❤️
First time back on Schenectady in many years. The staff made us feel right at home. Everyone was friendly and helpful.
Was a great experience would recommend this hotel . Staff and room top shelf!
They cancelled my confirmed late arrival reservation so I had no room at 11:30 pm in an unfamiliar area. Did nothing to compensate me or assist in finding another room. The only good part was allowing me to use their phone since my cell did not work within the facility. Took over an hour to find another room.
Located in Seward Place, DoubleTree by Hilton Hotel Schenectady is adjacent to Museum of Innovation and Science and within a 10-minute stroll of Proctors Theater. This 3.5-star hotel has 120 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
All 120 rooms feature MP3 docks, microwaves, and refrigerators. 32-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Climb into a pillowtop bed with premium linens and a down comforter for a restful night's sleep. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.
Renovated in 2015, DoubleTree by Hilton Hotel Schenectady offers a 24-hour fitness center, free WiFi in public areas, and a conference center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.
The hotel is new, clean, the staff friendly and the food at the restaurant good. Our room was comfortable except that the bathroom and closet were small.
Hello, I appreciate you taking the time to share your experience. I am happy to hear that you enjoyed our staff and food. I also appreciate you taking the time to share your feedback regarding the bathroom and closet. I will pass your comments on to help us improve our guest experience in those areas. Thank you, Kate
Thank you for taking a moment to share your experience. I am happy to hear you had a pleasant stay with us. We look forward to welcoming you back to our hotel in the not too distant future!
The staff treated us as if we were family. My seven year old locked us out of the safe—no problem. We wanted a special order at dinner—no problem. We had lots of questions—no problem. The pool was fantastic.
Greetings, Thank you so much for the feedback. I am happy to hear you had a pleasant stay with us. We look forward to welcoming you back soon!
Hello, Thank you for sharing your feedback, we certainly appreciate it. If there was anything we could do better to exceed your expectations please feel free to reach out to us directly at the hotel. We hope to see you again soon. Best, Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Regards, Tom
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regard, Tom
Staff was extemely polite. Loved the warm cookies at ccheck in.
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
The king bed was soooo comfortable!!! We got a great night sleep. The receptionist was a pleasure.
Hello! Thank you for taking the time to share your experience. We are very happy to hear you enjoyed our bed and staff! We hope to see you again soon. Thank you!
I was handed warm cookies when I checked in. Room was ready. New bathroom? It’s lighting surrounded the mirror.
Dear Kristin Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Regards, Tom
I am glad to hear that you enjoyed your stay here at the DoubleTree by Hilton Schenectady. We hope to see you again in the near future!!