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Lemon Tree Vembanad Lake Resort, Kerala

4.0 out of 5.0

Recent guest reviews

From the time we arrived we were treated as Superstars. Humility abound.service excellence personified. We booked the houseboat but to our surprise, we were afforded use of all the hotel facilities including the imm image infinity pool. The GM was unobtrusive yet helpful Mohammed Ijaz was a star. Our boat Crew Manoj and Pagan ever so willing. Mohammed arranged the most incredible Hyderabad biryani at short notice. The Reception staff were great . So was all staff we came in contact withLunch was served in generous portions with a wide variety to choose from. The boat was comfortable. We loved Lemon tree. Thank you guys. You all deserve 5 BIG Stars

Visited this place to relax. Its a quite, serene and a beautiful place. Has a good spa as well. Has a very nice small swimming pool to unwind. Would have given 5 stars but the service and in room equipments can be better. I literally had to scold them.

We stayed in this property for two nights during end of March. We reached late at around 7 PM. Though we had informed the hotel of our late arrival but still check in took a lot of time. The staff seemed very casual and un-professional. However, Mr. Vipin was really helpful and sweet and went extra mile to make us feel comfortable and at ease. Our room overlooked the lake, it was a beautiful spacious room. The views from the lake view rooms are really amazing and it makes you not want to go anywhere but just enjoy the views of lake. The buffet dinner was not good and didn’t have much of variety and the food was also tasteless . The buffet breakfast was good. More interesting are their table mats. We were extremely sceptical about houseboat quality after experiencing one in Kashmir. So we decided to go for Lemon tree houseboat and was confident that at least on the cleanliness part it wouldn’t be a let down. Mr Vipin was really helpful in arranging the houseboat. They have their own jetty so boarding the houseboat was really easy and we really got the incredible experience of cruising in the Vembanad lake. The food in the houseboat was arranged from the hotel only so the quality of food was good and tasty. I found this property to be overly priced, for the services offered!

If there was a resort where you could stay without interacting with staff, I would surely recommend this one however sadly this isn’t possible. The transportation from hotel, the boat ride is expensive and all that you get as an excuse for this is that they have to arrange from outside. Well, one can live with it however staff doesn’t seem to put any effort in providing options however bit of effort and you can find options. For dinner, the restaurant staff tried to hard sell buffet however we literally had to argue for not opting for it. There aren’t many activities one can do in or around this property so you will b bored. The pool table, you will see staff only playing most of the time. In short, for all our queries, the answer was a blunt no. What these guys fail to realise that they are there provide an experience and not just a room to stay. Management should train the guys and get them to be courteous. Also, cleanliness of rooms should be improved. Had cobwebs around our bed.

I visited this hotel in the first week of March. The property is very old and needs improvement. The room had a beautiful view of the Vembanad lake but the room was ok ok only. There was dust on table and other furniture in the room. The bed had cobwebs hanging and very old style and worn out furniture. The property is not very big, and you don't have much to do since it is situated away from the main city. The buffet breakfast was ok and do not have much of variety and food was tasteless .They could not even make their local dish properly and was very bad. The food menu is otherwise expensive and overrated. The service needs improvement as the staff seemed very casual and unprofessional. I had booked for a spa and they did not even bother to inform that it has been cancelled. I also approached for a cab to main city for which they were charging exorbitant amount and gave us an option to book auto rickshaw. The staff was categorically informed that the auto should only pick and drop us back to the hotel, but despite that she booked for a sightseeing, and the driver created a ruckus and dropped us at the main city and went away without waiting. Basically, he wanted us to do a boat ride through his reference who was charging double the amount. When refused,he did not agree to wait and started to ask for waiting charges. It is better to talk to them directly rather than the hotel staff fixing the rate for you. Overall an average property overly priced!

Just love this place....everything from rooms to foos to nature to staff......amazing 👌👌👌wish I could have stayed a little longer......just loved the hospitality......definetely coming back 👍👍👍.....my son loved the pool .....keep it up guys......

When the hotel runs out of Olive oil in the restaurant, half of the items on the menu are not available, conditioner isn't refilled in the washroom, the hair dryer doesn't work and the breakfast buffet isn't available because of less bookings - it's difficult to come up with a positive review. I've stayed at several Lemon Tree properties and this one seemed the most laid back. It seemed like most of the staff was not available or not interested. There were just four families staying here but does it mean you care less? At one instance, the person at the reception walked away while we were making an inquiry for a taxi. I met the Manager who said they are generally better than what we experienced. I hope they actually are otherwise they'll lose patrons. Now, the positive part. The location is great and the hotel room within the resort that we stayed at was quite good. It was quaint and offered a great view of the lake.

Profund hospitality , topclass service GM had taken great pains to take care of our comfort and serve us the best. We would like to visit the place again and also recommend it to friends and families Food was awesome All minor things were taken into consdieration by staff

Happiness is cherishing Good Times with Friends from our Travel Diaries. One of them is a well Spent Holiday at Lemon Tree, Allepey.Special mention of Mr Vipin , The GM of the hotel for all the hospitality.Happy Holidaying Fellow Travellers!

A relaxed holiday after a hectic travel schedule! Good rooms and amazing location. Just perfect pool by the backwaters to rejuvenate. Very pleased with the hospitality extended by Vipin Venugopal and his team at Lemon Tree. Would love to visit again!

Jana Sakthi Road, Kayippuram Muhamma Kerala

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Outdoor pool

Lemon Tree Vembanad Lake Resort, Kerala is located 6.6 mi (10.6 km) from Marari Beach and 8.4 mi (13.4 km) from Andhakaranazhi Beach. This 27-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free self parking. It's on a lake and also within a 30-minute drive of Vembanad Lake and Kumarakom Bird Sanctuary.


Dining

Enjoy a bite to eat at CITRUS CAFE, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 27 individually decorated accommodations feature sitting areas. For entertainment, guests can expect to find cable TV. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.


Property features

At Lemon Tree Vembanad Lake Resort, Kerala, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for INR 3120 per vehicle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, a spa tub, and WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 1139 reviews