Mercure Chambery Centre4.0 out of 5.0
Recent guest reviews
We picked the hotel initially for it's location to the train station. It is literally right across the street. The front desk staff was very nice. They all spoke English. Our room was very good except the AC in the building was not turned on yet. It was hot outside. The window in the room was small so opening it didn't help much. The next day we had AC! The hotel has a buffet breakfast which was very good. There is a restaurant but it was closed at the time for renovations. There are many restaurants nearby.
Mercure is more and more becoming the choise brand in the midsegment of the Accor hotel group ( a group controlling the no frills F1, the 3 Ibis brands, Novotel, Sofitel and Le Meridien) ecplipsing the once omnipresent Novotel brand of the same group. Newer, more dynamic and with a great hospitality and service these hotels are found in the suburbs as well as in the city centers. This one is in the centre of Cmambéry opposite the railway station. The long distance bus station is one block away at the back of the hotel. Great rooms with all amenities, fridge, flat screen, coffee makers and bathrobes (in the comfort rooms it is a nespresso machine with the original capsules. Great place to stay if you are in Chambéry.
People in the hospitality business make a difference.The staff at this hotel are a perfect example of this.Positive attitude and willingness to serve and help describes what We experienced from them during our short stay at this Mercure hotel.Rooms were good, quiet regardless of its location opposite the train station.Great shower.Breakfast was very good, great variety and very well set up.It takes 5 minutes to walk to the old town that can actually be visited in less than 90 minutes. Some very nice gardens also at walking distance with a great skateboarding park .
We stayed two nights to watch the finish of Stage 9 of the 2017 Tour de France - this hotel, located across from the train station was an easy walk to that venue as well as the downtown area and the old town. Hotel itself was modern, similar to Mercures we've stayed in before. Pet friendly, underground parking. Room was average size, only detraction was a fairly small window (all rooms appeared from the outside to have this problem): large external wall, but small window for some reason - but it did open all the way if you wanted fresh air. Staff was very welcoming and helpful - and spoke English. Would probably stay in the same hotel again.
Arrived to the hotel late at night after a flight to Geneva on my way to Sestrier (half way). The hotel has a private parking, the lobby is small and the bar is also small but the staff was so friendly, they open the bar specially for us, the room was very nice, the breakfast was simple but good.
You know what you’re getting when you stay in a chain hotel like Mercure but here the staff make the difference, very friendly and helpful. The garage is handy given the parking restrictions in Chambery. The only criticism was breakfast which is expensive, particularly when the produce is not being replenished very quickly / if at all. The main difference with a Mercure breakfast is that there are hot dishes but here there were no sausages at any time, the bacon ran out and only the scrambled eggs were replenished. For €18.90 not good enough.
I was quite impressed by the pleasant stay at this hotel. Given the location right across from the rail station and with the hotel being part of a chain, my expectations were not high. First impression is how professional and pleasant the staff are : front desk and bar. The room was comfortable and there was no noise from the street. This is not a busy rail station so less off-putting than it may sound. Only negative : Breakfast at the hotel is a ridiculous 18.90 euros per person; even if it was the best breakfast ever, that seems very steep. We found a great cafe opposite the Palais de Justice just 5 minutes away on foot and enjoyed coffee and croissants and juice there for about 5 euros each.
I stayed in this hotel many times more than 5 years ago. I heard that in the meantime it had been refurbished. Last month I returned to this hotel and not much had changed. The shower tub and the sink, that is all. The rest of the bathroom and room hadn't changed much. The nice thing I can say is that the staff was friendly.
We booked a two night stay at this hotel which wasn't cheap for room only but we've stayed in several Mercure hotels before & associate them with a quality and stress-free experience. Sadly, this was not to be this time. We paid to park our motorbike For an extortionate €16 per night which increases the total cost and the breakfast €18 is also extremely expensive for a continental affair so we didn't have it. Our room was on an odd shaped corner, which meant everything was at an odd angle; there is no desk or dressing table area so you have to use the mirror on the back of the bathroom door or in the bathroom. Tea and coffee facilities were very poor. Two paper cups, no ordinary breakfast tea, just fruit tea & earl grey. Two tiny pots of milk. So we had to go to the carrefour to buy milk and teabags. There was not even a drop left of the shower and hair wash in the shower. After arriving late riding all day, this was the first thing we wanted, together with a cup of tea on a proper cup! So the next day, we left our room at 10am, got back for an afternoon relax at 3pm, to find our room still hadn't been touched. So still no shower gel, dirty paper cups from the day before and bed not made. Finally after 4pm our room was made up. The wooden stirrers that came with the paper cups weren't replenished so making drinks was interesting, using the pencil by the bed! This has been by far the worst stay in a mercure hotel we have ever had and we have stayed in many European hotels on our touring holidays.
When we arrived I was worried due to the train station proximity and the noise, but after a few hours inside I noticed there was no noise perceived from the outside and after having one of the best sleeping times in my tour to Europe I finally relaxed. The room is very confortable, spacious and modern decoration. They have good breakfast and friendly service. This is a very good place to stay.
- Walking distance to Elephants Fountain and Chateau de Chambery
- Free WiFi in rooms and public areas
- Laundry facilities
Mercure Chambery Centre places you within a 10-minute stroll of popular attractions such as Elephants Fountain and Chateau de Chambery. Each of the 81 rooms at this 4-star hotel includes a minibar, a coffee maker, and a flat-screen TV. It's in central Chambery and also a short walk from Carre Curial and Centre de Congres Le Manege.
For your convenience, a buffet breakfast is served for a fee from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Mercure Chambery Centre's 81 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.
At Mercure Chambery Centre, guests have access to free WiFi in public areas, a computer station, and express check-in. If you drive, self parking is EUR 16 per night, or you can take advantage of the airport shuttle at scheduled times for EUR 23 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a gift shop.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 450 reviews